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loanDepot’s mellohome Launches Partnerships for Solar Installation, Home Improvement and Maintenance Services

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loanDepot, Inc. (NYSE: LDI) announced its mellohome real estate affiliate's new partnerships with top providers in the solar, home improvement, and home maintenance spaces as part of the Key Vision 2025 initiative. The partnerships aim to enhance and optimize customers' homeownership journeys by offering valuable tools for maintaining or upgrading their homes, supporting loanDepot's purchase mortgage, refinance, and home equity customers. The partnerships also expand mellohome's ability to support customers throughout their entire homeownership journey.
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The announcement by loanDepot, Inc. regarding the expansion of its mellohome real estate affiliate through strategic partnerships with solar, home improvement and home maintenance providers is a strategic move that could potentially have a positive impact on the company's revenue streams and customer retention rates. By integrating additional homeowner services, loanDepot is positioning itself as a comprehensive solution for homeowners, potentially increasing its market share in the home lending and related services industry.

From a financial standpoint, this initiative may enhance cross-selling opportunities, which could lead to increased average revenue per user (ARPU). The collaboration with Lumio, for example, aligns with the growing consumer interest in sustainable living and could attract environmentally conscious customers. Meanwhile, the partnership with BOSSCAT could streamline the customer experience in home maintenance, potentially reducing customer churn.

In the long term, these partnerships may improve customer loyalty and create a more stable income by diversifying loanDepot's offerings beyond traditional lending. However, the success of these initiatives will depend on the execution and customer uptake. It is also important to monitor the operational costs associated with these services and whether they align with loanDepot's core competencies.

The integration of services like solar energy solutions and home maintenance networking into loanDepot's mellohome portal reflects a broader industry trend of service diversification within the real estate sector. Companies are increasingly seeking to become one-stop shops for homeowners, aiming to capture more of the homeowner's lifecycle value.

By staying relevant throughout the homeownership journey, loanDepot may gain competitive advantages over traditional lenders that do not offer such extended services. The move is indicative of a strategic pivot towards leveraging technology and partnerships to provide value-added services, which could resonate well with modern, tech-savvy homeowners.

However, it's critical to evaluate how these partnerships will affect loanDepot's brand positioning and whether they will be able to maintain a high standard of service quality across these new offerings. The ability to maintain a seamless user experience across diverse services will be a key determinant of success.

The partnership with Lumio to offer personalized renewable energy solutions is particularly noteworthy in the context of rising utility rates and increased public awareness of environmental sustainability. This collaboration could not only provide financial benefits to homeowners by reducing energy costs but also contribute to loanDepot's corporate social responsibility profile by promoting renewable energy adoption.

It is important to assess the potential market size for solar solutions among loanDepot's customer base and the long-term financial impact of such sustainable initiatives on the company's bottom line. Moreover, the environmental benefits of reduced carbon emissions through increased solar energy use could enhance loanDepot's brand image as a forward-thinking, environmentally responsible company.

Key Vision 2025 initiative helps customers enhance and optimize their homeownership journey

IRVINE, Calif.--(BUSINESS WIRE)-- loanDepot, Inc. ("LDI" or "Company") (NYSE: LDI), a leading provider of home lending solutions that enable customers to achieve the dream of home ownership, today announced its mellohome1 real estate affiliate has partnered with top providers in the solar, home improvement, and home maintenance spaces. The partnerships are the latest in a series of initiatives intended to expand mellohome’s ability to support its customers’ homeownership journeys. The new partnerships complement the company’s existing real estate services while also supporting loanDepot’s purchase mortgage, refinance and home equity customers with valuable tools for those seeking to maintain or upgrade their homes.

"As mellohome continues to address the needs of today’s homebuyers, we’re evolving beyond core real estate services to build lifelong relationships with our customers,” said loanDepot Senior Vice President Norm Steeg. “Importantly, mellohome will now support customers throughout their entire homeownership journey, from searching and buying to renovating and selling, and everything in between, offering access to all of the home products and services a homeowner needs in one convenient portal.”

Understanding the challenges homeowners face today with surging utility rates, mellohome has teamed up with Lumio, a leading provider of personalized renewable energy solutions, to help customers tap into solar energy more seamlessly. By adding solar technology to their homes, customers can reduce their carbon footprint while building equity and helping to create a more sustainable future.

"Lumio's mission is being propelled through our partnership with mellohome, expanding our reach as we work to provide a sustainable, alternative source of power to homeowners around the country," said Lumio SVP of Business Development Kevin Copeland.

Whether it’s seasonal maintenance, minor home improvement projects or a more significant renovation, hiring a trustworthy professional can be difficult for homeowners. mellohome’s partnership with BOSSCAT, a real estate data platform revolutionizing home services through a one-stop shop for repairs, aims to simplify this task, allowing customers to access a network of trusted local resources in their area. BOSSCAT helps customers identify quality, licensed, insured, and vetted contractors and repair professionals, ensuring the highest service standards with the click of a button.

“Just like mellohome, BOSSCAT is committed to supporting homeowners’ lifecycle needs through personalized insights, easy ordering and quality services,” said Min Alexander, CEO and founder of BOSSCAT Home Services and Technologies. “We look forward to providing mellohome customers with access to our home improvement, repair and maintenance services.”

These new partnerships build on mellohome’s existing relationships with HomeKeepr, which provides customers with moving services, and ADT, which offers customers home security systems.

To learn more, visit https://www.mellohome.com/.

About loanDepot

loanDepot (NYSE: LDI; NMLS # 174457) is an equal housing lender and digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loanDepot has revolutionized the mortgage industry with a digital-first approach that makes it easier, faster and less stressful to purchase or refinance a home. Today, as one of the nation's largest non-bank retail mortgage lenders, loanDepot enables customers to achieve the American dream of homeownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions. With headquarters in Southern California and offices nationwide, loanDepot is committed to serving the communities in which its team lives and works through a variety of local, regional and national philanthropic efforts.

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1 mello Home Services, LLC (Texas license #9006745) and mello Home Inc. (California license #02063618) d/b/a mellohome is a licensed real estate brokerage. For details about mellohome licensing and offerings, please go to http://www.mellohome.com.

Jonathan Fine

VP, Public Relations

(781) 248-3963

jfine@loandepot.com

Source: loanDepot, Inc.

FAQ

What is the Key Vision 2025 initiative announced by loanDepot, Inc. (NYSE: LDI)?

The Key Vision 2025 initiative is a strategic plan by loanDepot, Inc. (NYSE: LDI) to enhance and optimize customers' homeownership journeys by partnering with top providers in the solar, home improvement, and home maintenance spaces, offering valuable tools for maintaining or upgrading their homes.

What are the new partnerships announced by mellohome, the real estate affiliate of loanDepot, Inc. (NYSE: LDI)?

mellohome has partnered with top providers in the solar, home improvement, and home maintenance spaces to expand its ability to support customers' homeownership journeys. The partnerships aim to offer valuable tools for maintaining or upgrading homes and support loanDepot's purchase mortgage, refinance, and home equity customers.

How does mellohome's partnership with Lumio benefit customers?

mellohome's partnership with Lumio, a leading provider of personalized renewable energy solutions, helps customers tap into solar energy more seamlessly, allowing them to reduce their carbon footprint while building equity and creating a more sustainable future.

What is the goal of mellohome's partnership with BOSSCAT?

mellohome's partnership with BOSSCAT aims to simplify the task of hiring trustworthy professionals for seasonal maintenance, minor home improvement projects, or significant renovations. It allows customers to access a network of trusted local resources for repairs and identify quality, licensed, insured, and vetted contractors and repair professionals.

What other companies does mellohome have existing relationships with?

mellohome has existing relationships with HomeKeepr, which provides customers with moving services, and ADT, which offers customers home security systems.

loanDepot, Inc.

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