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Overview of Kelly Services Inc
Kelly Services Inc (KELYA) is a global workforce solutions company that has been at the forefront of the temporary staffing industry since its inception in 1946. With a longstanding reputation built on a commitment to investing in people, the company offers comprehensive talent solutions, staffing services and consulting across a wide range of industries, including science, engineering, technology, education, manufacturing, retail, finance, and energy.
Business Model and Core Services
Kelly Services delivers multifaceted workforce solutions through multiple specialized business segments:
- Professional & Industrial: Focused on delivering skilled talent to diverse sectors through staffing services, direct placement and outcome-based approaches.
- Science, Engineering & Technology: Providing specialized talent to high-demand sectors that require technical expertise and innovative skills.
- Education: Offering tailored staffing solutions and workforce services specifically designed to address the needs of educational institutions and related fields.
- Outsourcing & Consulting: Featuring a range of services that include managed service provider arrangements, recruitment process outsourcing, and broader talent advisory services.
- International: Extending the company’s global reach by delivering locally tailored recruitment solutions and RPO services in various markets.
Global Reach and Industry Expertise
Throughout more than 70 years, Kelly Services has cultivated deep industry expertise and built a robust network of suppliers and partners around the world. This global presence enables the company to provide flexible and customized staffing solutions that meet the evolving demands of an ever-changing labor market. The company leverages its in-depth knowledge of local and global markets to address workforce challenges with strategic efficiency and innovative practices.
Innovation and Adaptability
Kelly Services’ history is marked by continuous innovation and a focus on providing precise staffing solutions that adapt to varying business needs. Its strategic initiatives, including selective acquisitions and portfolio optimization, have strengthened its offerings in areas such as recruitment process outsourcing (RPO) and managed service provider (MSP) solutions. These efforts ensure that clients have access to talent solutions designed for higher-margin, outcome-based performance across multiple industries.
Competitive Landscape
Operating in a competitive market, Kelly Services differentiates itself through its extensive industry expertise, diverse service offerings and long-established track record. By emphasizing adaptable, client-focused solutions, the company remains well-equipped to meet the workforce challenges of both local and international markets. This strategic positioning allows Kelly Services to maintain its relevance and authority within the global staffing industry.
Commitment to Clients and Talent
At its core, Kelly Services is driven by a commitment to both clients and job seekers. The company’s mission involves connecting skilled professionals with meaningful work opportunities while helping businesses manage their workforce needs efficiently. Its people-first approach is reflected in its tailored solutions and focus on long-term value creation, ensuring that every engagement is driven by expertise, operational excellence and a clear understanding of market dynamics.
Summary
Kelly Services Inc stands as a testament to sustained innovation in the staffing and workforce solutions sector. Its diverse portfolio, global presence and ongoing commitment to innovation make it a critical player for businesses seeking comprehensive talent management solutions. The company’s dedication to quality, flexibility and strategic insight solidifies its position as an authoritative resource in the staffing industry.
Kelly Education has launched Kelly Education Learning Pathways™, an enhanced professional learning platform for substitute teachers in Virginia. The program offers three tiers: Essential, Enhanced, and Exemplary, designed to fulfill Virginia's legal requirement for substitute orientation and training.
The company, which filled 5.2 million substitute educator positions in 2023-24, is making this comprehensive online training available to all school districts, even those not currently partnered with Kelly Education. The platform focuses on day-to-day procedures, instructional strategies, classroom management, and student engagement practices.
The Learning Pathways platform provides district leaders with customizable curriculum, performance monitoring dashboard, financial savings on training administration, messaging capabilities, and verified certificates for teachers. The program was developed with insights from Ed.D.-credentialed educators and leverages Kelly Education's 26 years of expertise in educational staffing.
Kelly Education has launched Kelly Education Learning Pathways™, an enhanced professional learning platform for substitute teachers in Kentucky, where 13% of teacher vacancies remained unfilled in 2023-2024. The program offers three tiers: Essential, Enhanced, and Exemplary.
The company, which filled 5.2 million substitute educator positions in 2023-24, has developed this comprehensive online training program to address critical educator shortages. The platform, available as a standalone product even to non-partner districts, focuses on day-to-day procedures, instructional strategies, classroom management, and student engagement.
Developed with Ed.D.-credentialed educators, the platform provides district leaders with:
- Customizable curriculum for improved recruitment and retention
- Performance monitoring dashboard
- Cost savings on training administration
- In-portal messaging capabilities
- Verified certificate issuance
Kelly Education has launched Kelly Education Learning Pathways™, an enhanced professional learning platform designed to address Illinois' critical teacher shortage, where 90% of districts struggle with vacancies. The program offers three-tiered training levels: Essential, Enhanced, and Exemplary, aimed at better preparing substitute teachers.
The company, which filled 5.2 million substitute educator positions in 2023-24, is making this comprehensive online training platform available to all school districts, even those not currently partnered with Kelly Education. The curriculum focuses on day-to-day procedures, instructional strategies, classroom management, and student engagement practices.
The platform provides district leaders with:
- Customizable curriculum for improved recruitment and retention
- Performance monitoring dashboard and reporting
- Cost savings on training administration
- In-portal messaging capabilities
- Accredited certification tracking
Kelly (Nasdaq: KELYA, KELYB), a leading global specialty talent solutions provider, has announced its participation in the upcoming Sidoti Virtual Investor Conference scheduled for Wednesday, March 19, 2025.
Key executives participating in one-on-one meetings include Peter Quigley (President and CEO), Troy Anderson (EVP and CFO), and Scott Thomas (Head of Investor Relations). The company's investor presentation is currently accessible on Kelly's website.
Kelly Education, the leading education workforce solutions provider, has received approval from the Wisconsin Department of Public Instruction to provide substitute teacher training. The program addresses teacher shortages by offering a comprehensive online curriculum for individuals seeking three-year substitute permits.
The training, priced at an introductory rate of $39.99 (normally $59.99), is designed for non-education degree holders including retired school personnel, parents, and healthcare professionals. Led by Dr. Stephanie Wall, Kelly Education's director of learning, the program features interactive modules covering instructional strategies, classroom management, and specialized practices for teaching students with special needs.
Through Teachers on Call, a Kelly Education company, the program leverages over 26 years of expertise in maintaining instructional continuity. Participants have 90 days to complete the training, and must undergo background checks for certification.
Kelly (KELYA) has announced the integration of KellyOCG's global recruitment process outsourcing (RPO) with Motion Recruitment Partners' Sevenstep brand, forming a unified permanent hiring solutions business line. The combined entity ranks among the top five globally in talent solutions.
Amy Bush, former president of Sevenstep, will lead the integrated business as president of RPO, KellyOCG/Sevenstep. The operation spans 71 countries with 33 in-country teams and 19 global hub locations. The integration follows Kelly's 2024 acquisition of Motion Recruitment Partners and its Sevenstep brand.
The merger leverages Sevenstep's industry-leading brand and client base while expanding KellyOCG's RPO scale and capabilities. A key differentiator is their innovative technology, including a proprietary talent data integration and predictive analytics platform.
Kelly (KELYA) reported Q4 2024 results with revenue of $1.2 billion, down 3.3% year-over-year but up 4.4% on an organic basis. The company posted a Q4 operating loss of $56.7 million due to $80.8 million in non-cash impairment charges, while adjusted EBITDA increased 34% to $43.5 million with a margin of 3.7%.
Full-year 2024 revenue was $4.3 billion, down 10.4% as reported but up 0.5% organically. The company reported a full-year operating loss of $15.1 million due to impairment charges, while adjusted EBITDA grew 31% to $143.5 million with a 3.3% margin.
The company announced CEO Peter Quigley's planned retirement by the end of 2025. For first half 2025, Kelly expects approximately 10% revenue growth due to the Motion Recruitment Partners acquisition, with modest organic growth and adjusted EBITDA margin improvement of 10 basis points to 3.6%.
Robert Abel, Chief of Human Capital for Dallas Independent School District, has been awarded the 2025 Distinguished Service Award by the Council of the Great City Schools, sponsored by Kelly Education. The award recognizes Abel's exceptional contributions to urban education management services.
Since becoming Chief of Human Capital in 2021, Abel has achieved notable improvements, including a 44% reduction in overall grievances and a 90% decrease in complex Level 3 grievances. Under his leadership, Dallas ISD's teacher applicant pool has grown by 14%.
Abel's two decades of educational leadership experience and his commitment to improving student outcomes have been praised by both Willie Burroughs, the Council's director of management services, and Nicola Soares, President of Kelly Education.
Kelly has announced it will release its fourth-quarter and full-year 2024 earnings before market opening on Thursday, February 13, 2025. The global specialty talent solutions provider will accompany this release with a financial presentation and host a conference call with financial analysts at 9 a.m. ET on the same day.
The presentation and live webcast will be available on the company's website's Investor Relations page under Events & Presentations. For those unable to attend the live event, a recording will be accessible within an hour after the webcast's completion through the same link.
Kelly (KELYA) has been recognized on FlexJobs' Top 100 Companies to Watch for Remote Jobs list for the 12th consecutive year, ranking fourth in 2025. The company is among only six employers to maintain this recognition since the list's inception in 2014. The ranking is based on an analysis of approximately 60,000 companies and their remote job posting history throughout 2024.
Kelly introduced its Kelly Anywhere program nine years ago, enabling corporate employees to work from home. The company has been offering at-home call center positions since 2009 through KellyConnect®, currently employing over 3,100 remote agents in its contact center outsourcing business.
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