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JLL Appoints Kylie Kendrick as Chief Operating Officer

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Jones Lang LaSalle (NYSE: JLL) announced the appointment of Kylie Kendrick as Chief Operating Officer effective June 7, 2021. Reporting directly to CEO Christian Ulbrich, Kendrick will oversee key corporate functions, aiming to enhance operational efficiency. With over 16 years of experience from HSBC and other financial institutions, she is expected to drive significant improvements in JLL's operational processes. Kendrick holds degrees in Economics and Finance and has a robust background in operational excellence.

Positive
  • Appointment of Kylie Kendrick as Chief Operating Officer brings extensive experience from HSBC and other financial institutions.
  • Focus on improving operational efficiency and resilience aligns with JLL's strategic goals.
  • Direct oversight of critical corporate functions may streamline processes and enhance client services.
Negative
  • Potential concerns about the continuity of leadership with new management structuring.
  • Experience gap in real estate operations compared to Kendrick's financial background may pose challenges.

CHICAGO, June 2, 2021 /PRNewswire/ -- Jones Lang LaSalle Incorporated (NYSE: JLL) announced today the appointment of Kylie Kendrick to the newly established role of Chief Operating Officer effective June 7.

Reporting to CEO Christian Ulbrich, she will be responsible for driving efficiency through robust and disciplined operational processes. She will have direct oversight for several of JLL's corporate functions, including Audit, Legal & Compliance and Sourcing & Procurement, as well as JLL Business Services (JBS) and Transformation Office.

"Kylie's focus as Chief Operating Officer will be to align and simplify our processes and continue to improve operational resilience and flexibility," said Ulbrich. "Optimized and strengthened operations will help to deliver innovative and effective client solutions and support our purpose of shaping the future of real estate for a better world."

Kendrick joins JLL from HSBC in London where she was Managing Director – Global Head of Wholesale Banking Operations. Her experience of over 16 years of driving operational excellence includes roles spanning business management, operations, transformation and strategy at large-scale financial institutions including Lloyds Banking Group Plc, Deutsche Bank AG, Barclays Plc and Deloitte Consulting LLP.

"I aim to apply my experience in complex organizations to help JLL build on its strong global platform and scale its operations for continued growth and success," said Kendrick. "This is an exciting time for JLL and I look forward to contributing to sustainable change that will optimize JLL's operational efficiency and globally aligned client services."

She holds a degree in Economics from Queensland University, a Postgraduate Diploma in Finance and Economics from Melbourne University and an MBA from the Australian Graduate School of Management.

About JLL
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. JLL shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.6 billion in 2020, operations in over 80 countries and a global workforce of more than 91,000 as of March 31, 2021. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit ir.jll.com.

Contact: Gayle Kantro
Phone: +1 312 228 2795
Email: Gayle.Kantro@am.jll.com

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Kylie Kendrick

 

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SOURCE JLL-IR

FAQ

Who is the new Chief Operating Officer of JLL?

Kylie Kendrick has been appointed as the Chief Operating Officer of Jones Lang LaSalle.

When does Kylie Kendrick start as COO at JLL?

Kylie Kendrick's role as COO at JLL begins on June 7, 2021.

What are Kylie Kendrick's responsibilities as COO of JLL?

Kylie Kendrick will drive operational efficiency and oversee corporate functions including Audit, Legal & Compliance, and Sourcing & Procurement.

What is Kylie Kendrick's background before joining JLL?

Before joining JLL, Kendrick was Managing Director at HSBC, with over 16 years of experience in operations at major financial institutions.

What is JLL's focus after appointing a new COO?

JLL aims to enhance operational resilience and flexibility, improving client solutions and services.

Jones Lang LaSalle, Inc.

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