Jack in the Box Announces Leadership Transition to Strengthen Organizational Focus
Jack in the Box (NASDAQ: JACK) announced a strategic leadership restructure where Tony Darden, SVP and Chief Operating Officer, will leave his position. Ryan Ostrom, currently EVP and Chief Marketing & Digital Officer, will assume responsibility for Jack Operations in addition to his current role, becoming Chief Customer & Digital Officer effective December 6, 2024. Ostrom, who joined in February 2021, has led the digital transformation of both Jack in the Box and Del Taco brands. In his expanded role, he will focus on building brand loyalty, driving operations excellence, and fostering team alignment.
Jack in the Box (NASDAQ: JACK) ha annunciato una ristrutturazione strategica della leadership in cui Tony Darden, VP senior e Chief Operating Officer, lascerà la sua posizione. Ryan Ostrom, attualmente VP esecutivo e Chief Marketing & Digital Officer, assumerà la responsabilità delle Operazioni Jack oltre al suo ruolo attuale, diventando Chief Customer & Digital Officer a partire dal 6 dicembre 2024. Ostrom, che si è unito a febbraio 2021, ha guidato la trasformazione digitale dei marchi Jack in the Box e Del Taco. Nel suo ruolo ampliato, si concentrerà sulla costruzione della fedeltà al marchio, sul miglioramento dell'eccellenza operativa e sul rafforzamento dell'allineamento del team.
Jack in the Box (NASDAQ: JACK) anunció una reestructuración estratégica del liderazgo donde Tony Darden, VP senior y Director de Operaciones, dejará su puesto. Ryan Ostrom, actualmente VP ejecutivo y Director de Marketing y Digital, asumirá la responsabilidad de Jack Operations además de su rol actual, convirtiéndose en Director de Clientes y Digital a partir del 6 de diciembre de 2024. Ostrom, quien se unió en febrero de 2021, ha liderado la transformación digital de las marcas Jack in the Box y Del Taco. En su nuevo rol, se enfocará en construir lealtad hacia la marca, impulsar la excelencia operativa y fomentar la alineación del equipo.
Jack in the Box (NASDAQ: JACK)는 Tony Darden, 수석 부사장 및 COO가 직위를 떠나는 전략적 리더십 구조 조정을 발표했습니다. Ryan Ostrom, 현재 부사장 및 Chief Marketing & Digital Officer,는 현재 역할에 추가하여 Jack Operations의 책임을 맡고, 2024년 12월 6일부터 Chief Customer & Digital Officer가 됩니다. 2021년 2월에 합류한 Ostrom은 Jack in the Box와 Del Taco 브랜드의 디지털 혁신을 이끌어왔습니다. 자신의 확대된 역할에서 그는 브랜드 충성도를 구축하고, 운영 우수성을 추진하며, 팀 조화를 촉진하는 데 집중할 것입니다.
Jack in the Box (NASDAQ: JACK) a annoncé une restructuration stratégique de sa direction, avec le départ de Tony Darden, SVP et directeur des opérations. Ryan Ostrom, actuellement EVP et directeur marketing et numérique, prendra la responsabilité des opérations de Jack en plus de son rôle actuel, devenant directeur client et numérique à partir du 6 décembre 2024. Ostrom, qui a rejoint l'entreprise en février 2021, a dirigé la transformation numérique des marques Jack in the Box et Del Taco. Dans son rôle élargi, il se concentrera sur la construction de la fidélité à la marque, l'amélioration de l'excellence opérationnelle et le renforcement de l'alignement de l'équipe.
Jack in the Box (NASDAQ: JACK) hat eine strategische Umstrukturierung der Führung angekündigt, bei der Tony Darden, Senior VP und Chief Operating Officer, seine Position verlässt. Ryan Ostrom, derzeit EVP und Chief Marketing & Digital Officer, wird die Verantwortung für Jack Operations zusätzlich zu seiner aktuellen Rolle übernehmen und ab dem 6. Dezember 2024 Chief Customer & Digital Officer werden. Ostrom, der im Februar 2021 zu uns gestoßen ist, hat die digitale Transformation der Marken Jack in the Box und Del Taco geleitet. In seiner erweiterten Rolle wird er sich auf den Aufbau von Markenloyalität, die Förderung von operativer Exzellenz und die Stärkung der Teamabstimmung konzentrieren.
- Strategic consolidation of operations and digital leadership under one executive
- Continued focus on digital transformation and customer engagement
- Streamlined organizational structure for improved efficiency
- Loss of dedicated COO position might impact operational focus
- Potential execution risks during leadership transition period
“It has been an incredible privilege to work alongside such talented colleagues and franchisees at Jack in the Box the past few years,” says Darden. “I am immensely proud of what we achieved together during my time here.”
Darden’s departure is consistent with a planned restructure that includes Ryan Ostrom, currently serving as EVP, Chief Marketing & Digital Officer, assuming responsibility for Jack Operations in addition to his current function. Ostrom has been named Chief Customer & Digital Officer, effective December 6, 2024.
“We are grateful for Tony’s dedication and the many contributions he’s made to the Jack in the Box brand,” said CEO, Darin Harris. “As we look to the future, we have a greater focus on customer centricity and are confident that Ryan’s proven leadership and deep understanding of our customers will help us execute that drive.”
Ostrom has been with the company since February 2021, leading the path for the Jack in the Box and Del Taco digital transformation and modernizing how customers engage with the brands. In this new role, he will continue to drive their initiatives of building brand loyalty and driving operations excellence while fostering alignment and efficiency across teams.
“I am excited to lead this next chapter for the company as this evolution will help us create greater alignment and focus,” said Ostrom. “I am confident that we will navigate this transition seamlessly and continue to drive value for our customers.”
About Jack in the Box Inc.
Jack in the Box Inc. (NASDAQ: JACK), founded and headquartered in
View source version on businesswire.com: https://www.businesswire.com/news/home/20241126767948/en/
Chris Brandon
Vice President, Investor Relations
chris.brandon@jackinthebox.com
619.902.0269
Source: Jack in the Box Inc.
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