Itron Works Together with TasWater to Modernize Water Meter Data Collection in Australia
Itron (NASDAQ: ITRI) has signed a contract with TasWater, Tasmania's sole water utility, to implement Temetra, a cloud-based meter data collection platform. The solution enables TasWater to collect accurate water meter data through drive-by or walk-by readings, improving operational efficiency and customer satisfaction.
The platform features mis-keyed read alerts to reduce billing errors, real-time data collection capabilities, and compatibility with both Itron and third-party meters. TasWater, serving over 470,000 Tasmanians with 900+ employees, will benefit from improved worker safety by eliminating manual meter reading and enhanced data accessibility through secure cloud storage.
Itron (NASDAQ: ITRI) ha firmato un contratto con TasWater, l'unica utility idrica della Tasmania, per implementare Temetra, una piattaforma basata su cloud per la raccolta dei dati dei contatori. La soluzione consente a TasWater di raccogliere dati accurati dai contatori dell'acqua tramite letture effettuate durante la guida o a piedi, migliorando l'efficienza operativa e la soddisfazione dei clienti.
La piattaforma presenta avvisi per letture errate, riducendo così gli errori di fatturazione, capacità di raccolta dei dati in tempo reale e compatibilità sia con i contatori Itron che con quelli di terze parti. TasWater, che serve oltre 470.000 tasmaniani con più di 900 dipendenti, beneficerà di una maggiore sicurezza per i lavoratori eliminando le letture manuali dei contatori e migliorando l'accessibilità dei dati attraverso un'archiviazione sicura nel cloud.
Itron (NASDAQ: ITRI) ha firmado un contrato con TasWater, la única empresa de servicios de agua de Tasmania, para implementar Temetra, una plataforma de recolección de datos de medidores basada en la nube. La solución permite a TasWater recopilar datos precisos de los medidores de agua mediante lecturas realizadas en vehículos o a pie, mejorando la eficiencia operativa y la satisfacción del cliente.
La plataforma cuenta con alertas de lecturas erróneas para reducir errores de facturación, capacidades de recolección de datos en tiempo real y compatibilidad tanto con medidores de Itron como de terceros. TasWater, que atiende a más de 470,000 tasmanios con más de 900 empleados, se beneficiará de una mayor seguridad laboral al eliminar la lectura manual de medidores y mejorar la accesibilidad de los datos a través del almacenamiento seguro en la nube.
Itron (NASDAQ: ITRI)는 태즈매니아의 유일한 수도 회사인 TasWater와 계약을 체결하여 Temetra, 클라우드 기반의 계량 데이터 수집 플랫폼을 구현합니다. 이 솔루션은 TasWater가 차량 통행이나 도보를 통해 정확한 수도 미터 데이터를 수집할 수 있도록 하여 운영 효율성과 고객 만족도를 향상시킵니다.
이 플랫폼은 청구 오류를 줄이기 위한 잘못된 키 입력 경고, 실시간 데이터 수집 기능, Itron 및 타사 계량기와의 호환성을 특징으로 합니다. 900명 이상의 직원을 두고 470,000명 이상의 태즈매니아 주민들에게 서비스를 제공하는 TasWater는 수동 미터 읽기를 없애고 안전한 클라우드 저장소를 통해 데이터 접근성을 향상시켜 직원 안전성을 개선할 것입니다.
Itron (NASDAQ: ITRI) a signé un contrat avec TasWater, le seul service public d'eau de Tasmanie, pour mettre en œuvre Temetra, une plateforme de collecte de données des compteurs basée sur le cloud. La solution permet à TasWater de collecter des données précises sur les compteurs d'eau grâce à des relevés réalisés en voiture ou à pied, améliorant ainsi l'efficacité opérationnelle et la satisfaction des clients.
La plateforme dispose d'alertes de saisie incorrecte pour réduire les erreurs de facturation, de capacités de collecte de données en temps réel et de compatibilité avec les compteurs Itron et ceux de tiers. TasWater, qui dessert plus de 470 000 Tasmaniens avec plus de 900 employés, bénéficiera d'une meilleure sécurité au travail en éliminant les relevés manuels de compteurs et en améliorant l'accessibilité des données grâce à un stockage sécurisé dans le cloud.
Itron (NASDAQ: ITRI) hat einen Vertrag mit TasWater, dem einzigen Wasserversorger in Tasmanien, unterzeichnet, um Temetra, eine cloud-basierte Plattform zur Erfassung von Zählerdaten, zu implementieren. Die Lösung ermöglicht es TasWater, präzise Wasserzählerdaten durch Fahr- oder Geh-Lesungen zu sammeln, wodurch die Betriebseffizienz und die Kundenzufriedenheit verbessert werden.
Die Plattform bietet Warnmeldungen bei falsch eingegebenen Ablesungen, um Abrechnungsfehler zu reduzieren, Echtzeit-Datenbeschaffungsfunktionen und ist sowohl mit Itron- als auch mit Drittanbieter-Zählern kompatibel. TasWater, das über 470.000 Tasmanier mit mehr als 900 Mitarbeitern versorgt, wird von erhöhter Arbeitssicherheit profitieren, da die manuelle Zählerablesung entfällt, und wird durch sichere Cloud-Speicherung einen besseren Datenzugang erhalten.
- Contract win with Tasmania's exclusive water utility
- Platform enables automated meter reading, reducing operational costs
- Solution improves billing accuracy and customer satisfaction
- Technology allows integration with third-party meters, increasing market potential
- None.
Insights
This software deployment represents a modest technological upgrade for TasWater's operations but has financial impact for Itron. The Temetra cloud-based platform enables drive-by and walk-by meter reading, replacing manual data collection with automated processes. While this improves operational efficiency and worker safety, the contract with a single utility in Tasmania (population ~540,000) is unlikely to materially affect Itron's
The solution's key technical advantages include real-time data collection, cross-compatibility with third-party meters and geo-routing capabilities for weather event response. However, this represents an incremental improvement in Itron's existing product portfolio rather than a breakthrough innovation. The deal demonstrates continued market penetration in the APAC region but isn't substantial enough to significantly impact revenue or stock performance.
TasWater Deploys Itron’s Temetra Solution to Streamline and Improve Operations
LIBERTY LAKE, Wash., Dec. 04, 2024 (GLOBE NEWSWIRE) -- Itron, Inc. (NASDAQ: ITRI), which is innovating new ways for utilities and cities to manage energy and water, signed a contract with TasWater, the only water and sewage utility in Tasmania, Australia to deploy Temetra, Itron’s globally adopted cloud-based platform that streamlines and unifies meter data collection and management. With Temetra, TasWater collects frequent and accurate water meter usage data by simply driving-by or walking-by the water meter location, which streamlines and improves operations in line with the utility’s strategy, focusing on Unlocking Water’s Full Potential.
TasWater’s strategy focuses on customer value, effective partnerships, a healthier environment and climate resilience. To support the strategy, TasWater is taking advantage of Temetra to transform its workflow by simplifying the data collection process and improving customer satisfaction. Thanks to the solution’s mis-keyed read alerts, the utility can reduce billing errors with its customers.
With climate concerns on the horizon, TasWater is ensuring its employees can safely collect meter readings by eliminating the need to manually collect readings from each specific endpoint. This not only improves the safety of its employees but also reduces the amount of time it takes to collect the data. Temetra can send alarm warnings to field workers on potential anomalies occurring in the meter.
Key features of Temetra include its ability to collect and store detailed water meter data from any device including smartphones, tablets and web browsers. As all data is stored in a secure and easily accessible cloud platform, TasWater field workers can seamlessly provide real-time meter data to employees not in the field. With adaptability at the forefront of Temetra, TasWater can collect data not only from Itron meters but also third-party meters. This allows the utility to invest in network infrastructure in a timely manner that aligns with their corporate strategy.
“As the only water utility in Tasmania, we want to ensure the solutions we deploy on our island state truly benefit our more than 900 employees and the more than 470,000 Tasmanians we supply services to. Temetra enables us to reduce billing errors, which in turn improves customer satisfaction, and as extreme weather events occur, our employees can leverage automated meter reading rather than manual meter reading to keep them safe,” said Matt Balfe, TasWater General Manager Customer and Community.
“At TasWater, our purpose is to provide exceptional water and sewerage services for a thriving Tasmania. We are thrilled to collaborate with Itron to create a more efficient water meter data collection system.”
“With Temetra, TasWater can store everything in the cloud through a secure and easily accessible platform. The solution collects and uploads meter data in real-time which provides transparency to those across the utility company,” said Alex Beveridge, Director of Sales, APAC at Itron. “When extreme weather events occur, TasWater can quickly assign or reassign work based on the meter and meter reading location via Temetra Geo-Routing. This feature can be crucial in a time when unexpected weather events occur. As TasWater embarks on its Unlocking Water’s Full Potential strategy, we are excited to provide Temetra, our complete cutting-edge mobile data collection package.”
About Itron
Itron is a proven global leader in energy, water, smart city, IIoT and intelligent infrastructure services. For utilities, cities and society, we build innovative systems, create new efficiencies, connect communities, encourage conservation and increase resourcefulness. By safeguarding our invaluable natural resources today and tomorrow, we improve the quality of life for people around the world. Join us: www.itron.com.
Itron, the Itron Logo, and Temetra are registered trademarks of Itron, Inc in the United States and other countries and regions. All third-party trademarks are property of their respective owners and any usage herein does not suggest or imply any relationship between Itron and the third party unless expressly stated.
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Itron, Inc.
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Field Marketing Manager, Asia Pacific
Office: +65 69837687
sharon.chong@itron.com
Paul Vincent
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512-560-1172
Investors@itron.com
Itron, Inc.
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FAQ
What is the new contract between Itron (ITRI) and TasWater in December 2023?
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