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Samsara Opens New Office in Mexico City to Support Growing Customer and Employee Base

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Samsara Inc. (IOT) announces the opening of a new office in Mexico City and plans to double its employee count in Mexico by the end of the year. Five of the top 10 trucking companies in Mexico are now Samsara customers, showcasing rapid growth and strong ROI in the region.
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The opening of Samsara Inc.'s new office in Mexico City is a strategic move that capitalizes on the company's existing traction within the Mexican trucking industry. The announcement that five of the top ten trucking companies in Mexico are Samsara customers indicates a significant penetration into a key market. This is indicative of Samsara's competitive positioning within the Internet of Things (IoT) and connected operations space, particularly in emerging markets.

From a market research perspective, the expansion and doubling of the workforce suggest a bullish outlook on the Latin American market's potential for IoT solutions in logistics and transportation. The investment in product innovations tailored to the Mexican market, such as the Immobilizer, Driver QR Codes and AG52 Asset Gateway, demonstrates a commitment to localizing technology solutions to meet specific regional challenges such as cargo theft, which is a prevalent issue in Mexico.

The growth of Samsara's customer base in Mexico—securing half of the top trucking companies as clients—implies a robust increase in recurring revenue streams, given Samsara's subscription-based model. This expansion is likely to positively impact the company's top-line growth and could be reflected in future earnings reports. Investors should note the potential for increased operational costs associated with the doubling of the workforce and the new office, although these are likely calculated moves to support sustained growth.

Additionally, the focus on AI-driven insights and the integration with third-party systems positions Samsara as a scalable platform, which may lead to further market share gains and cross-selling opportunities. The company's performance in Mexico could serve as a bellwether for its ability to replicate success in other emerging markets, which would be a critical driver of long-term growth.

The features Samsara has developed for the Mexican market, such as immobilizers and real-time alerts on door activities, address key pain points in supply chain management—security and theft prevention. These innovations are not just technological advancements but also pivotal in enhancing the operational efficiency and safety of trucking operations. The focus on driver safety and cargo security is particularly relevant in Mexico, where logistics companies face significant challenges related to theft and driver security.

By providing solutions that are directly aligned with the needs of local trucking companies, Samsara is likely to facilitate improvements in supply chain resilience. The adoption of such technologies can lead to better asset utilization, reduced insurance costs and potentially lower rates of cargo theft, which are important considerations for businesses operating within the logistics and transportation sectors in Mexico.

  • 5 of the Top 10 trucking companies in Mexico are Samsara customers
  • More than 200 employees in Mexico, expected to double by end of year

MEXICO CITY--(BUSINESS WIRE)-- Samsara Inc. ("Samsara") (NYSE: IOT), the pioneer of the Connected Operations™ Cloud, today announced the opening of its new office in Mexico City. Samsara first entered the Mexican market in 2019 and has grown quickly: five of the top 10 trucking companies in Mexico are now Samsara customers. To meet this increasing demand, Samsara expects to double the number of employees in Mexico this year, investing in business technology, operations, sales, and support roles.

“Our customers in Mexico are leading the way in transforming physical operations across the region,” said Sanjit Biswas, Samsara’s CEO and Co-Founder. “Together, we have a shared focus on enhancing security and keeping drivers safe on the road. Our rapid growth in Mexico shows the strong ROI we provide to our customers. Samsara’s new office will provide a space for in-person collaboration for our growing team as we continue to invest in new product innovations specific to the needs of the Mexico market.”

Samsara’s rapid growth in Mexico has been driven by a culture of innovation and customer focus. Samsara’s multi-application platform is built to solve the most challenging and complex problems faced by physical operations organizations. And the company’s rapidly growing IoT data set and growing ecosystem of third-party systems puts it at the center in enabling AI-driven insights.

In the past year, Samsara has released new features specifically tailored to the Mexico market, including:

  • Immobilizer: stops vehicles automatically when tampering is detected, keeping both drivers and cargo safe.
  • Driver QR Codes: pair drivers with their vehicles through QR codes leading to a better driver experience.
  • AG52 Asset Gateway: can be connected with cargo and door sensors to provide real-time alerts on door activities and the presence of cargo, improving theft detection and prevention.

“For Pilot, Samsara has been an important pillar in our development,” said Gerardo Jiménez, General Director of Autotransportes Pilot. “I think that all transportation companies that want to evolve, modernize, and receive information about what is happening in their operations should use Samsara. It gives you the information you need to make those critical decisions."

Trends in nearshoring and friendshoring have accelerated the trade partnership between Mexico and the U.S. Mexico was the top trading partner for the U.S. in January 2024, and 2023 was the first year in two decades that the U.S. bought more goods from Mexico than China.

“Mexico is a critical component in North America’s supply chain ecosystem,” said Julia Monroy, Samsara Sales Director for Mexico. “And with that comes a rapid increase in demand for technology solutions that address local challenges and can scale across borders. Samsara is uniquely positioned to help customers meet the specific needs of Mexico, while enabling their compliance with applicable requirements when crossing into the U.S.”

The opening ceremony for Samsara’s new office took place in Mexico City and was followed by a panel discussion between David Roman (President of the National Association of Vehicle Tracking and Protection Companies, ANERPV, of Mexico), Sanjit Biswas (CEO and Co-Founder of Samsara), Ángel Hernández (Adjunct General Director at Super Transporte Internacional), and Augusto Ramos (General Director at RAME Group) on the trends and technologies shaping logistics in Mexico.

“Today is a great celebration of our partnership with our customers, and we are looking forward to achieving even more together in the years to come,” remarked Biswas at the opening, speaking to the customers in attendance. Some of the new customers who joined Samsara in the past year include TMS, Grupo Vencedor, and GNP.

For more information on Samsara and its comprehensive solutions, please visit www.samsara.com/mx.

About Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

Samsara is a registered trademark of Samsara Inc. All other brand names, product names or trademarks belong to their respective holders.

Lindsay McKinley / Gaby Figueroa

Samsara

media@samsara.com

Source: Samsara

FAQ

How many employees does Samsara expect to have in Mexico by the end of the year?

Samsara expects to double the number of employees in Mexico by the end of the year.

What are some new features released by Samsara for the Mexico market?

Samsara has released new features for the Mexico market, including Immobilizer, Driver QR Codes, and AG52 Asset Gateway.

Which Mexican transportation company mentioned Samsara as an important pillar in their development?

Autotransportes Pilot mentioned Samsara as an important pillar in their development.

Samsara Inc.

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