Welcome to our dedicated page for Intouch Insight news (Ticker: INXSF), a resource for investors and traders seeking the latest updates and insights on Intouch Insight stock.
Intouch Insight news is driven mainly by customer experience measurement, field research, and audit-related product updates. The company’s announcements often center on studies of quick-service restaurant service, including mobile order-ahead reliability, pickup execution, hospitality behaviors, employee interaction, speed, and suggestive selling.
Other recurring INXSF news themes include investor conference presentations, OTCQX market status, and product capabilities tied to operational or regulatory audits. For investors, the most useful signal is whether new announcements show deeper use of Intouch’s customer feedback software, mystery shopping, operational audits, and compliance audit services among multi-location brands.
Intouch Insight (OTCQX: INXSF) released its 2026 Emerging Experiences Study on mobile order-ahead, based on 449 evaluations across nine quick-service brands. Key findings: 21% of mobile orders were not ready on time, satisfaction fell from 97% to 76% when delayed, and only 65% of locations had designated pickup areas.
The report stresses that reliability and consistent pickup execution matter more than speed, and recommends improving order readiness accuracy, standardizing pickup processes, and investing in frontline service training.
Intouch Insight (OTCQX: INXSF) released its 2026 On-Premises Study covering 753 mystery shops across 10 QSR brands, identifying a new “Transactional Gap” where speed improves but hospitality declines.
Key metrics: average service time 04:03 (one minute faster than 2025); 22% left without a “thank you”; 27% not greeted; smiles at 64.3%; use of “please” down to 29.9% from 32.5%; suggestive selling 60.6% (Starbucks 19.7%, Dunkin’ 23.7%); friendliness correlated with satisfaction drops from 98.9% to 31.2%.
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Intouch Insight Ltd (TSXV:INX, OTCQX:INXSF) will present at the Planet MicroCap Showcase: VEGAS 2023 on April 26, 2023, at 10:00 AM PST. CEO Cameron Watt will lead the presentation and field questions afterward.
To view the live presentation, access the webcast at this link. Attendees wishing to schedule 1x1 investor meetings can register at here.
The event will take place in Las Vegas, with all presentations available for later viewing on the conference platform under the Agenda tab. For more information about the conference, visit the official website.
Intouch Insight (TSXV:INX)(OTCQX:INXSF) is set to present at the SNN Network Canada Virtual Event 2021 on December 8, 2021, at 10:30 AM EST. President & CEO Cameron Watt will lead the presentation, showcasing the company's promising growth after a strong Q3 and the recent acquisition of SeeLevel HX. This event highlights Intouch's positive trajectory as it aims to surpass pre-pandemic revenues in 2022. Investors can access the live presentation via a provided webcast link.
OTC Markets Group Inc. announced that Intouch Insight Ltd. has qualified to trade on the OTCQX® Best Market, upgrading from the OTCQB® Venture Market. This transition enables Intouch to demonstrate its qualifications to U.S. investors and enhance visibility.
Intouch Insight specializes in customer experience management, serving over 300 prominent North American brands. President and CEO Cameron Watt highlighted the benefits of improved liquidity and reduced barriers for U.S. investors following this upgrade, effective from May 10, 2021.
Intouch Insight Ltd. (TSXV: INX, OTCQB: INXSF) announces the launch of virtual audit services to help companies comply with regulatory and operational standards amidst COVID-19. This innovation allows audits to be conducted remotely, featuring real-time signatures from sales representatives and auditors, thereby ensuring adherence to strict guidelines. The new service has already been adopted by a Fortune 100 North American pharmaceutical company, highlighting its potential in a changing market. Intouch aims to continue innovating its offerings in customer experience management.