U.S. Public Sector Migrates to Workday in Cloud Push
Workday's migration to cloud-based solutions is rapidly changing workforce management in the U.S. public sector, especially post-COVID-19. The 2022 ISG Provider Lens™ Workday Ecosystem report highlights the challenges faced by governments in attracting and retaining employees due to economic disruptions. Workday provides a unified HCM platform that is gaining traction, allowing organizations to improve service delivery. However, the shortage of skilled Workday experts necessitates engaging service providers for effective implementation. The report evaluates 18 providers, naming several as Leaders across different quadrants.
- Workday is becoming a core part of HCM strategies in the U.S. public sector.
- Cloud-based solutions are being rapidly adopted to modernize IT systems.
- The report identifies strong demand for Workday as an effective workforce management solution.
- Public sector organizations face challenges with employee retention and budget constraints.
- Shortage of qualified Workday experts may impede effective implementation.
Workday starts to replace legacy workforce management as governments face new, pandemic-induced challenges, ISG Provider Lens™ report says
The 2022 ISG Provider Lens™ Workday Ecosystem report for the
“Many public agencies in the
After relying for decades on outdated IT systems, which in many cases were developed in-house and required the knowledge of administrators now reaching retirement age, many governments and institutions are jumping ahead to cloud-based solutions, ISG says. In workforce management, this often means adopting Workday, which is gaining prominence in the public sector and higher education.
Workday offers a unified platform, for HCM and other functions, that can be relatively cost-efficient and easy to use if implemented effectively, the report says. Public sector organizations use different approaches to deploying and managing IT, with some relying more on internal resources and some on third parties, depending on budget practices and other factors. But with qualified Workday experts in short supply, many are engaging service providers for the skills required to implement the platform and get the most value from their investment.
“A successful Workday project requires both platform expertise and a realistic strategy designed for measurable results,” said
The report also examines other important steps in Workday adoption that providers can assist with, including ensuring employee engagement and aligning the vision of the whole organization on how to derive value from Workday.
For more insights on challenges faced by the
The 2022 ISG Provider Lens™ Workday Ecosystem report for the
The report names Accenture, Collaborative Solutions, Deloitte, Guidehouse,
In addition,
A customized version of the report is available from Collaborative Solutions.
The 2022 ISG Provider Lens™ Workday Ecosystem report for the
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
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FAQ
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