U.S. Public Sector, Facing Major Changes, Shifts to the Cloud
ISG Report Highlights IT Trends in U.S. Public Sector
The latest ISG Provider Lens™ report reveals that U.S. public sector organizations are transitioning from outdated IT structures to private or hybrid clouds due to remote work, cybersecurity threats, and aging infrastructure. The report evaluates 24 service providers, naming Rackspace Technology and Unisys as Leaders in Managed Services and Hosting. Additionally, Lumen is recognized as a Rising Star in Managed Services, indicating strong future potential. The shift is essential for government agencies to modernize IT and meet today's demands.
- Rackspace Technology and Unisys identified as Leaders in Managed Services and Hosting.
- Lumen recognized as a Rising Star in Managed Services with high future potential.
- Shift to private or hybrid clouds supports modernization within government budgets.
- Public sector agencies struggle with legacy IT systems and staff shortages.
- Competition for skilled IT talent favors private companies, impacting public sector hiring.
Government agencies are breaking out of aging IT infrastructure and methods with managed hosting and managed services, ISG Provider Lens™ report says
The 2022 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud — Data Center Services and Solutions report for the
“Public sector agencies have maintained legacy IT estates well beyond their end of life. This is an unsustainable strategy that is no longer keeping pace with stakeholder demands,” said
The public sector is grappling with the same trends other industries face, along with its own specific challenges, the report says. The pandemic forced agencies to connect with employees and constituents online and triggered the “great resignation,” which has included many retiring public-sector IT employees. Some emerging public-sector applications, such as environmental monitoring and roadside systems that communicate wirelessly with vehicles, require the knowledge and expertise to roll out new edge computing technologies.
More than in the private sector, many public sector organizations in the
The
“Service providers are often better able to support special IT needs because they can hire one expert to serve multiple clients,” said
The 2022 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud — Data Center Services and Solutions report for the
The report names Rackspace Technology and Unisys as Leaders in both quadrants. It names Accenture, Ensono, Infosys, Lumen,
In addition, Lumen is named a
A customized version of the report is available Unisys.
The 2022 ISG Provider Lens™ Next-Gen Private/Hybrid Cloud — Data Center Services and Solutions report for the
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
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