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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
Information Services Group (ISG) reported its third-quarter 2020 results with revenues at $61.6 million, exceeding guidance and reflecting a 7% sequential growth. Net income rose 19% to $2.1 million, with adjusted EPS of $0.10, an 11% increase year-over-year. The company ended the quarter with a cash balance of $38 million, up 2.7x from last year. ISG signed three GovernX® client engagements worth $6 million. Fourth-quarter revenue guidance is between $56 million and $58 million.
ISG Expert to Address Cultural Change for DevOps Success
On November 12, ISG will present at the All Day DevOps conference, discussing the importance of managing cultural change during digital transformations. Ola Chowning, partner at ISG, emphasizes that while technology is crucial, the core of transformation relies on people. Her talk will share a case study on organizational culture shift necessary for successful DevOps implementation. The event features 180 speakers and spans 24 hours, showcasing various technology and transformation tracks.
The ISG Digital Business Summit, scheduled for November 17-18, 2020, will feature leaders from organizations such as the IMF, Starbucks, and Spotify discussing digital transformation strategies. Key topics include enterprise agility, workplace innovation, and data analytics. Notable speakers include Edward Anderson, CIO of the IMF, and Adhar Walia from Starbucks. The summit aims to explore how businesses are adapting to the challenges posed by COVID-19 and leveraging technology for growth. The event also includes panel discussions and an innovation challenge for startups.
The 2020 ISG Sourcing Industry Conference is set to occur online from Nov. 2–5, focusing on enterprise buyer trends and strategies for service and technology providers.
ISG's president highlighted a slow recovery in the global sourcing industry post-pandemic, with a shift towards virtual models and digital transformation.
The conference will feature industry experts, including a keynote from McCormick's VP on transitioning IT services. Breakout sessions will cover various topics relevant to navigating current economic challenges.
ISG Provider Lens™ report reveals a significant demand among U.S. enterprises for cyber security solutions enhanced by artificial intelligence. The report highlights the increasing importance of data protection, with companies focusing on security measures like data encryption and multifactor authentication. Cyber security spending is projected to grow by 2-3% in 2020, despite a slowdown due to the pandemic. Key areas of growth include Identity and Access Management and Data Loss Prevention services, as organizations seek proactive strategies against rising cyber threats.
ISG (Nasdaq: III) announced a new research study focusing on procurement technologies and services, set to be detailed in the upcoming ISG Provider Lens™ report titled Procurement BPO and Transformation Services, scheduled for release in February. The report will assist enterprise buyers in evaluating vendor relationships and adopting efficient procurement processes, addressing the shift towards integrated digital environments. Surveys have been distributed to over 55 providers, examining three quadrants: Procurement BPO Services, Digital Transformation Services, and Optimization Platforms.
ISG Smartalks™ Webinar on Digital Benchmarking
On October 29, ISG will host a webinar focusing on digital benchmarking services aimed at optimizing sourcing spend amid cost-cutting efforts due to COVID-19. Experts from ISG will discuss IT services pricing trends and how real-time data can enhance sourcing decisions. ISG's patented platform, ISG ProBenchmark®, draws from over 23,500 engagements worth $457 billion in contracts, providing market intelligence necessary for competitive sourcing strategies. The session aims to equip organizations with tools for agile and informed decision-making.
Information Services Group (Nasdaq: III) launched the new podcast series 'Bots and Beyond' featuring industry leaders discussing automation's role in business continuity and customer interactions. Key topics include the use of chatbots for enhanced customer service and the impact of remote work on automation practices. The series emphasizes the importance of automation in adapting to post-pandemic challenges and highlights the need for organizations to leverage technology for operational excellence.
Information Services Group (III) has announced a new research study examining technology partners for Salesforce customers. The upcoming ISG Provider Lens™ report, titled Salesforce Ecosystem Partners, is set to be released in February and will analyze various offerings, including implementation and managed services. The report will help enterprise buyers assess vendor relationships and will cover key market areas in the U.S., Germany, and Brazil. ISG has surveyed over 45 technology providers to create detailed quadrants that reflect market services.
Managed Services rose by 10% year-over-year, driven by a 36% increase in IT outsourcing (ITO). Overall, IaaS grew by 16%, reflecting the shift to cloud computing. The UK significantly contributed with a managed services ACV of €877 million, marking a 60% increase from the previous year. Despite these gains, BPO contracted by 40%, impacting overall managed services performance. The EMEA market's combined ACV increased by 9%, totaling €3.9 billion, amid mixed trends across sectors.
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