U.S. Interest in IoT Remains High Amid Questions About 5G
ISG Provider Lens™ report reveals that demand for 5G networks in enterprise IoT applications is rising in the U.S., despite concerns over deployment, tower locations, and misinformation. The report emphasizes the need for businesses to ensure strong wireless network quality as older networks are shut down to make way for 5G. While overall IoT deployment slowed in 2020, the manufacturing sector increased spending on IoT outsourcing, and organizations seek help to scale their IoT initiatives. Cybersecurity remains a significant concern, driving enterprises to partner with service providers for better protection.
- Increased interest in IoT among U.S. enterprises, indicating potential growth.
- Manufacturers are investing more in IoT outsourcing contracts, suggesting a rebound in spending.
- Service providers are enhancing security services within IoT ecosystems, addressing cybersecurity concerns.
- Concerns about 5G deployment and operational challenges with older network shutdowns.
- Slowed overall IoT deployment in 2020 due to COVID-19 impacts.
- Integration difficulties due to reliance on legacy IT and operational technology systems.
ISG Provider Lens™ report finds demand spurred by smart manufacturing, connected vehicles
The 2021 ISG Provider Lens™ Internet of Things – Services and Solutions Report for the
Enterprises, the report says, need to focus on the quality of their wireless networks supporting IoT, as mobile network operators, in a bid to manage costs, often choose to shut down older networks to reallocate available spectrum to 5G. Shuttering events happen on a per-country, per-operator basis, which makes them difficult to manage.
“5G hype is rampant, and not all spectrum types are available in a particular country or on a particular mobile network,” said
Despite the uncertainty over 5G,
Even though overall deployment of the IoT slowed in 2020, due in part to the impact of COVID-19, smart manufacturing initiatives in the
Many companies rolling out IoT remain concerned about cybersecurity, and they’re turning to service providers to help them protect the data flowing over IoT systems, the report says.
IoT service providers are building security services into their consulting and managed services engagements, especially those focused on IT and operational technology (OT) convergence, the report adds. Many security services cover the entire IoT ecosystem, from the edge to the cloud to on-premises systems.
Beyond security, convergence of IT and OT systems is a major challenge for enterprises deploying IoT systems, the report says. The use of legacy systems in both worlds can slow down integration and mobility. Service providers are combining their industry expertise and IT proficiencies to develop converged systems.
Service providers are also helping enterprises deploy artificial intelligence in IoT systems, including on the edge, the report adds. AI can help IoT systems better process large volumes of data, and service providers often offer customized AIOps systems for specialized customer needs.
The 2021 ISG Provider Lens™ Internet of Things – Services and Solutions Report for the
The report names Capgemini, Cognizant, HCL and IBM as Leaders in all three quadrants and
In addition,
Customized versions of the report are available from Cyient, HARMAN and L&T Technology Services.
The 2021 ISG Provider Lens™ Internet of Things – Services and Solutions Report for the
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
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FAQ
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