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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
The ISG Provider Lens™ report indicates that German banks are undergoing significant digital transformation in response to increasing competition from fintechs and technology giants. The report outlines three main banking types in Germany—private, savings, and cooperative— and how they are adapting by developing neo-banks. It emphasizes the need for banks to specialize and engage with diverse technology providers to modernize their business models. The report evaluates 26 service providers, naming leaders in various quadrants, and highlights the rise of new payment technologies and open banking platforms.
ISG Provider Lens report highlights a major shift among U.S. state, local, and educational organizations towards cloud computing, prompted by COVID-19 disruptions. Many institutions are migrating to cloud-first strategies to enhance services while managing shrinking budgets and legacy IT issues. The report anticipates a continuous wave of cloud adoption through 2025. Challenges include a lack of expertise and concerns over cloud security. Hyperscale cloud providers are tailoring solutions for the public sector, driving demand for managed public cloud services.
Information Services Group (III) reports on the surge in AI-powered automation in the Nordics driven by high labor costs and a shift towards digital transformation. The 2022 ISG Provider Lens™ report finds that financial services and retail sectors lead adoption, while public sector organizations lag behind. Enhanced technologies like conversational AI and intelligent document processing are crucial for efficient automation. Notably, UiPath is identified as a leader in two quadrants of automation platforms, illustrating competitive advancements in the region.
U.S. enterprises are at the forefront of adopting cloud technologies, according to a new report by ISG (Nasdaq: III). The 2022 ISG Provider Lens™ report highlights a 50% growth in the U.S. cloud services market since 2021, emphasizing a shift towards cloud-native transformation over simple migrations. As companies aim to optimize costs and improve data security, multi-cloud strategies are becoming commonplace. Major providers like AWS, Microsoft Azure, and Google Cloud are competing fiercely, while midsize businesses increasingly seek managed services for public cloud adoption.
Information Services Group (Nasdaq: III) reports rising enterprise adoption of intelligent automation in the U.K., driven by demand in customer service, finance, and marketing sectors. Despite stagflation and potential negative GDP growth, the push for automation is fueled by increasing labor and supply costs. The report highlights advancements like Conversational AI and Intelligent Document Processing, aiding businesses in achieving operational efficiency. Leading companies in the report include ABBYY and UiPath.
ISG's expert, Jay Woldar, discussed the transformative potential of real-time payments during a virtual event hosted by American Banker. He emphasized that these systems can enhance business liquidity, visibility, and cash flow management while also reducing interchange fees. Despite advantages, most enterprises still rely on ACH and wire transfers, which are slower and costlier. The upcoming FedNow system, set to launch in mid-2023, is anticipated to significantly bolster demand for real-time payments, compelling banks to adopt these technologies to avoid competitive disadvantages.
The 2022 ISG Provider Lens™ report highlights the rapid adoption of intelligent automation platforms by U.S. enterprises, focusing on enhancing customer experience. These platforms are evolving from robotic process automation (RPA) to more comprehensive solutions incorporating conversational AI, intelligent document processing (IDP), and process discovery. Leading companies like ABBYY and UiPath are recognized as leaders in multiple quadrants. The report indicates a broader application of automation across industries, pushing businesses towards competitive advantages and improved operational outcomes.
Information Services Group (III) has released a report highlighting technology transformations in the U.K. banking sector. The report emphasizes the need for banks to adapt to evolving regulations and customer expectations, especially post-COVID-19. Key technologies like AI and machine learning are crucial for compliance with new laws, including Basel 3.1 and Payment Services Directive 2. The study evaluates 26 service providers, naming leaders in various quadrants, including Accenture and Deloitte. The rise of non-bank alternatives is reshaping consumer banking choices, driving urgent modernization efforts.
The ISG Provider Lens™ report highlights significant transformations in Nordic banks as they shift from legacy systems to modern cloud-based platforms. Driven by changing consumer behavior and the rise of FinTechs, digitalization has become a priority. Major banks are adopting technologies like AI and blockchain and are collaborating on the P27 payment system to enhance competitiveness. The report evaluates 22 providers and names Accenture, Capgemini, and others as leaders across various quadrants.
ISG Provider Lens reports on the rapid digital transformation of U.S. banks, driven by competitive pressures and evolving customer expectations. Banks are adopting next-generation technology platforms to modernize operations and enhance service offerings, including banking-as-a-service and open banking APIs. The research highlights the emergence of new competitors in the fintech space and increased regulatory demands for capital and cybersecurity compliance. Leaders identified in the report include Accenture, Capgemini, Cognizant, Infosys, and TCS.
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