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Information Services Group, Inc. (Nasdaq: III) is a renowned global technology research and advisory firm headquartered in Stamford, Connecticut. Established in 2006, ISG has rapidly evolved to become a trusted business partner to over 700 clients worldwide, including 75 of the world's top 100 enterprises. The company's core mission is to assist corporations, public sector organizations, and service and technology providers in attaining operational excellence and accelerated growth.
ISG specializes in a broad range of digital transformation services such as automation, cloud and data analytics, and sourcing advisory. Additionally, the firm offers managed governance and risk services, network carrier services, technology strategy and operations design, change management, market intelligence, and technology research and analysis. With an employee base of over 1,300 professionals across more than 20 countries, ISG's global team is celebrated for its innovative thinking, market influence, deep industry and technology expertise, and exceptional research and analytical capabilities.
The company's operations are predominantly divided into three geographical segments: the Americas, Europe, and the Asia-Pacific, with the majority of its revenue coming from the Americas. ISG provides fact-based sourcing advisory services and has carved a niche for itself as a leader in this domain.
Recent achievements include strategic partnerships with several key technology providers, driving collaborative innovation and delivering enhanced value to clients. ISG's latest projects focus on leveraging advanced technologies to streamline operations and foster business growth for its clients. The firm’s commitment to innovation and excellence has been a driving force behind its sustained growth and industry leadership.
For the latest updates and detailed information on ISG's performance, events, and developments, investors and stakeholders can explore the most recent news and announcements from the company.
Enterprises are increasingly prioritizing experience parity—a seamless experience for both customers and employees—according to ISG's recent findings.
This trend will be a key topic at the ISG Digital Business Summit, June 25-26, at the Royal Lancaster London Hotel. The event will feature leaders from companies like Diageo, BP, Sandoz, BNY Mellon, and eBay.
Key discussions will include navigating technological disruptions, cybersecurity for the platform economy, and leveraging AI and machine learning for business innovation.
Highlights include a keynote by Zdravko Mladenov on Post Office Group's digital transformation and another by Steve Janoo of Diageo on building direct consumer channels.
Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has recognized 47 technology and business services providers for their excellence in client engagements as part of the 2023 ISG Case Study Research program. This year saw a record 330 submissions, highlighting a strong industry focus on operational transformation and business efficiency. Nearly 70% of standout partnerships involved ongoing relationships or multiple related projects. Five providers—Hexaware, Infosys, LTIMindtree, Tech Mahindra, and WNS—were noted for having five or more standout case studies. Additionally, ten providers had two or more standout case studies. The ISG Case Study Research is unique in its examination of enterprise-provider partnerships, informing ISG's advisory work and contributing to the ISG Paragon Awards.
Information Services Group (ISG) has initiated a research study to evaluate supply chain service providers aiding enterprises in achieving intelligent, resilient, and sustainable supply chains. The findings will be published in the 'Supply Chain Services 2024' ISG Provider Lens™ reports in October, covering both the U.S. and Brazil markets. The reports will assess services such as consulting, operations, BPO, and circular supply chains. The study, which includes surveys from over 110 providers, will provide enterprise buyers with insights to evaluate vendor relationships and make informed decisions. The research will also help ISG advisors recommend providers to buy-side clients. Key focus areas include technological innovation, risk management, and supply chain optimization amidst challenges like political unrest and raw material shortages.
The European chemical industry, struggling with environmental challenges, reduced demand, and rising costs, is looking to digital technology for revitalization, as per a 2024 report by Information Services Group (ISG). The sector faces pressure from cheap Chinese imports and fluctuating energy prices, necessitating resilient and efficient manufacturing processes.
Digital tools enhance supply chain transparency, demand estimation, and real-time tracking, despite layoffs and plant closures. Innovation is expected to drive progress, especially in recycling, renewables, and high-tech plastics. GenAI is being explored for creating new products, optimizing processes, and improving safety.
European chemical firms must also navigate strict EU regulations. The report evaluates 26 providers, highlighting Accenture, Capgemini, Deloitte, and IBM as leaders in digital IT/OT services, supply chain logistics, and sustainability innovation. Genpact and Tech Mahindra are noted as rising stars. The full report is available for purchase.
Information Services Group (ISG) has released its 2024 ISG Provider Lens™ ServiceNow Ecosystem Partners report for Brazil. The report highlights the integration of GenAI into ServiceNow, which is expected to accelerate business transformations in key Brazilian sectors such as agribusiness, financial services, government, and healthcare. GenAI-enhanced versions of ServiceNow can potentially halve cycle times for business solutions. The report also emphasizes the growing need for ServiceNow providers with industry-specific expertise. Companies like Accenture, Capgemini, Deloitte, and Extreme Group are recognized as Leaders across multiple quadrants in the report.
A new survey by Information Services Group (ISG) reveals that cost is the primary challenge to achieving enterprise sustainability goals. Over 200 global sustainability leaders participated in the ISG Market Lens™ Digital Sustainability Study. The study highlights that 45% of respondents cite cost as their top challenge, followed by integrating sustainability into business metrics (34%) and prioritizing sustainability investments (31%). Large enterprises spend about 0.2% of their revenues on sustainability initiatives, with half allocated to environmental programs and the rest evenly split between social and governance programs. Digital sustainability accounts for 35% of total sustainability spending, with a major focus on data and reporting solutions. Enterprises are increasingly relying on service providers to fill ESG resource gaps and meet compliance requirements. The study also found that 85% of enterprises have engaged managed services to support sustainability programs, expecting these partnerships to grow in 2024.
According to a new ISG report, German enterprises are cautious about migrating to SAP's cloud offerings despite the approaching end of support for the ECC in 2027. Small and medium-sized enterprises (SMEs) exhibit the most reluctance, while midmarket firms seek providers to guide them through the SAP S/4HANA transformation.
Providers are preparing for a future surge in demand by enhancing their consulting offerings and positioning themselves as one-stop shops for transformation projects. Despite the slow migration, firms aim for cost savings and improved efficiency through streamlined processes and enhanced functionalities. However, challenges such as outdated systems, fragmented IT landscapes, security concerns, and the need for industry-specific solutions persist.
The report evaluates 56 providers, naming Accenture, All for One Group, Capgemini, Eviden, and Infosys as leaders in four quadrants. Companies like Tech Mahindra are recognized as Rising Stars for their promising portfolios and future potential.
ISG, a global technology research firm, is set to release a report on Finance and Accounting Outsourcing Services (FAO) in October. The report will evaluate providers offering services related to procurement, reporting, budgeting, and financial planning. Enterprises are seeking consultative and partner-oriented providers who leverage advanced technologies to streamline processes and enhance decision-making capabilities. The study aims to help enterprise buyers assess vendor relationships and available offerings.
Information Services Group (ISG) announced first-quarter 2024 results with GAAP revenues of $64 million and a net loss of $3.4 million. The company reported adjusted net income per share of $0.01 and adjusted EBITDA of $4 million. ISG generated $2.3 million cash from operations and declared a second-quarter dividend of $0.045 per share. The firm set second-quarter guidance with revenues between $65 million and $67 million and adjusted EBITDA between $7.0 million and $8.0 million.
Enterprises in Brazil are increasingly adopting SAP Business Technology Platform (BTP) to streamline HR operations and enhance talent management. The ISG Provider Lens™ report highlights the rise in platform developers and BTP-certified professionals, emphasizing the importance of keeping the digital core clean. Midsize enterprises in Brazil are focusing on improving the employee experience by utilizing tools like SAP SuccessFactors Employee Central. The report also discusses the use of SAP tools to monitor and enhance ESG indices of Brazilian companies.
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