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Overview of Information Svrs (III)
Information Svrs (III) is a global technology research and advisory firm known for its expertise in digital transformation, automation, and cloud analytics. As a trusted expert in market intelligence and technology strategy, the firm provides deep, fact-based insights that help corporations, public sector organizations, and technology providers refine their operational models and achieve measurable performance improvements.
Rooted in detailed technology research and expert advisory services, Information Svrs delivers comprehensive sourcing advisory solutions that enable clients to navigate complex digital landscapes with clarity and precision. Its analytics-driven approach underscores key areas such as managed governance, risk management, and operational design, reinforcing its commitment to delivering unbiased and research-backed recommendations.
Core Business Areas and Service Offerings
Digital Transformation and Advisory Services: Information Svrs specializes in enabling digital transformation by integrating state-of-the-art automation and cloud-based data analytics. These services help organizations transition smoothly while ensuring continuous operational excellence.
Market Intelligence and Research: With a global network of industry experts, the company provides incisive market intelligence and analytical reports. This not only informs technology strategy but also supports sourcing advisory, change management, and strategic planning across diverse business ecosystems.
Global Reach and Market Position
Operating across pivotal regions such as the Americas, Europe, and Asia-Pacific, Information Svrs harnesses a diverse talent pool and comprehensive geographic insights, which serve to strengthen its competitive stance in the rapidly evolving technology sector. This expansive global reach helps the company tailor its advisory services to address region-specific challenges while maintaining a consistent focus on global technology trends.
Expert Analysis and Sector Diversification
- Digital Transformation: Focus on automation and integrating cloud-based analytics to improve business processes.
- Technology Strategy and Operations Design: Detailed advisory services that guide organizations through evolving technological demands.
- Risk Management and Governance: Managed services designed to mitigate risks and ensure compliance in a dynamic market.
- Market Intelligence: Comprehensive research that delivers actionable insights for strategic decision-making.
Balanced and Unbiased Expertise
Information Svrs remains dedicated to providing a balanced perspective in its analytical work. Its research methodologies emphasize transparency and precision, offering clients a reliable source of detailed advisory support. This includes extensive market research and analysis tailored to operational refinements and strategic adjustments across varied industries.
By integrating advanced technology insights with a global advisory framework, Information Svrs not only underscores its expertise in the digital space but also plays a pivotal role in enhancing the operational efficiencies of its diverse client base. The company’s approach is anchored in clear, fact-based analysis, ensuring that its recommendations remain relevant, unbiased, and comprehensively informative for decision-makers.
ISG Expert to Address Cultural Change for DevOps Success
On November 12, ISG will present at the All Day DevOps conference, discussing the importance of managing cultural change during digital transformations. Ola Chowning, partner at ISG, emphasizes that while technology is crucial, the core of transformation relies on people. Her talk will share a case study on organizational culture shift necessary for successful DevOps implementation. The event features 180 speakers and spans 24 hours, showcasing various technology and transformation tracks.
The ISG Digital Business Summit, scheduled for November 17-18, 2020, will feature leaders from organizations such as the IMF, Starbucks, and Spotify discussing digital transformation strategies. Key topics include enterprise agility, workplace innovation, and data analytics. Notable speakers include Edward Anderson, CIO of the IMF, and Adhar Walia from Starbucks. The summit aims to explore how businesses are adapting to the challenges posed by COVID-19 and leveraging technology for growth. The event also includes panel discussions and an innovation challenge for startups.
The 2020 ISG Sourcing Industry Conference is set to occur online from Nov. 2–5, focusing on enterprise buyer trends and strategies for service and technology providers.
ISG's president highlighted a slow recovery in the global sourcing industry post-pandemic, with a shift towards virtual models and digital transformation.
The conference will feature industry experts, including a keynote from McCormick's VP on transitioning IT services. Breakout sessions will cover various topics relevant to navigating current economic challenges.
ISG Provider Lens™ report reveals a significant demand among U.S. enterprises for cyber security solutions enhanced by artificial intelligence. The report highlights the increasing importance of data protection, with companies focusing on security measures like data encryption and multifactor authentication. Cyber security spending is projected to grow by 2-3% in 2020, despite a slowdown due to the pandemic. Key areas of growth include Identity and Access Management and Data Loss Prevention services, as organizations seek proactive strategies against rising cyber threats.
ISG (Nasdaq: III) announced a new research study focusing on procurement technologies and services, set to be detailed in the upcoming ISG Provider Lens™ report titled Procurement BPO and Transformation Services, scheduled for release in February. The report will assist enterprise buyers in evaluating vendor relationships and adopting efficient procurement processes, addressing the shift towards integrated digital environments. Surveys have been distributed to over 55 providers, examining three quadrants: Procurement BPO Services, Digital Transformation Services, and Optimization Platforms.
ISG Smartalks™ Webinar on Digital Benchmarking
On October 29, ISG will host a webinar focusing on digital benchmarking services aimed at optimizing sourcing spend amid cost-cutting efforts due to COVID-19. Experts from ISG will discuss IT services pricing trends and how real-time data can enhance sourcing decisions. ISG's patented platform, ISG ProBenchmark®, draws from over 23,500 engagements worth $457 billion in contracts, providing market intelligence necessary for competitive sourcing strategies. The session aims to equip organizations with tools for agile and informed decision-making.
Information Services Group (Nasdaq: III) launched the new podcast series 'Bots and Beyond' featuring industry leaders discussing automation's role in business continuity and customer interactions. Key topics include the use of chatbots for enhanced customer service and the impact of remote work on automation practices. The series emphasizes the importance of automation in adapting to post-pandemic challenges and highlights the need for organizations to leverage technology for operational excellence.
Information Services Group (III) has announced a new research study examining technology partners for Salesforce customers. The upcoming ISG Provider Lens™ report, titled Salesforce Ecosystem Partners, is set to be released in February and will analyze various offerings, including implementation and managed services. The report will help enterprise buyers assess vendor relationships and will cover key market areas in the U.S., Germany, and Brazil. ISG has surveyed over 45 technology providers to create detailed quadrants that reflect market services.
Managed Services rose by 10% year-over-year, driven by a 36% increase in IT outsourcing (ITO). Overall, IaaS grew by 16%, reflecting the shift to cloud computing. The UK significantly contributed with a managed services ACV of €877 million, marking a 60% increase from the previous year. Despite these gains, BPO contracted by 40%, impacting overall managed services performance. The EMEA market's combined ACV increased by 9%, totaling €3.9 billion, amid mixed trends across sectors.
ISG (Nasdaq: III) is set to discuss intelligent automation strategies aimed at maximizing business benefits in an upcoming webinar on October 22, 2020. Wayne Butterfield, ISG's director of Automation, will highlight key lessons in automation, including the importance of scaling and the role of various development inputs in achieving multimillion-dollar gains. Despite the growing adoption of automation, less than 10% of enterprises have effectively scaled their efforts, limiting potential financial returns. The session will cover how to identify automation opportunities and enhance operational efficiency.
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