Digitalization Equipping German Healthcare for Change
Healthcare organizations in Germany are leveraging digital technologies to enhance patient care, according to a recent ISG Provider Lens™ report. This report highlights the country's mandatory adoption of electronic medical records and the Future of Hospitals Act (KHZG), which allocates funds for hospital digitalization. The report indicates that technology trends such as AI, machine learning, and IoT are crucial for improving health services amidst a backdrop of regulatory changes and increasing customer expectations. Notable technology leaders identified include Accenture, Atos, and IBM.
- Significant investment in digital healthcare transformation driven by the Future of Hospitals Act.
- Identification of technology leaders in the healthcare sector, enhancing ISG's reputation.
- Healthcare providers face a shortage of IT skills, hindering the adoption of new applications.
- Strict regulations limit the availability of certified cloud solutions for handling patient data.
Providers of care and insurance are modernizing systems to address growing regulation, rising customer expectations, ISG Provider Lens™ report says
The 2022 ISG Provider Lens™ Healthcare Digital Services report for
“New technology is a major driving force for improvements in German healthcare,” said
Healthcare providers are still affected by the COVID-19 pandemic while also facing growing customer expectations for convenient services, transparency about data exchange and easy access to and control of personal records. Companies need to meet these demands while reducing costs and serving the needs of an aging population, all in the midst of an increasing shortage of qualified personnel, ISG says.
An expanding array of state and federal regulations accelerate the need for digitalization. New directives aimed at ensuring patients’ personal data is not misused have imposed strict limits on healthcare providers and insurance organizations. One technical challenge caused by regulation is that few providers have state-certified cloud solutions for the handling of patient data, the report says.
The IT skills shortage is a continuing challenge for organizations looking to adopt new applications, so many IT departments are focusing mainly on ensuring smooth and cost-effective operations while introducing needed tools for security, communication and patient services, ISG says. However, with help from service providers, companies are planning digital transformations at a strategic level and implementing them over time.
The key technology developments that will help the German healthcare industry advance include machine learning, AI, IoT and network infrastructure using new capabilities such as 5G, ISG says.
“Predictive models enabled by AI can improve patient care with earlier detection of disease,” said
The report also explores other technology trends affecting healthcare in
The 2022 ISG Provider Lens™ Healthcare Digital Services report for
The report names Accenture,
In addition,
Customized versions of the report are available from Deutsche Telekom/T-Systems and CANCOM.
The 2022 ISG Provider Lens™ Healthcare Digital Services report for
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
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