Compucom Named Leader in 2022 ISG Future of Work – Services and Solutions U.S. Report
Compucom has been recognized as a Leader in the 2022 ISG Provider Lens™ Future of Work report, highlighting its experience-focused services and strong device management capabilities. With over three decades in providing tech solutions, Compucom focuses on enhancing employee experience, especially following the rise of remote work due to the pandemic. The evaluation by ISG identified Compucom's analytics-driven approach and comprehensive device management as key strengths, along with its extensive support network across North America.
- Recognized as a Leader in the 2022 ISG Provider Lens report for Managed Workplace Services.
- Strong focus on employee experience, enhancing satisfaction and productivity.
- Comprehensive device management capabilities from procurement to disposal.
- Analytics-driven mindset, leveraging real-time data for performance improvement.
- None.
Report highlights Compucom’s key differentiators of experience-focused services and strong device management
The 2022 ISG Provider Lens™ Future of Work —
“The employee experience has gone through unprecedented change the past couple of years,” said
According to
“Compucom’s capabilities around device lifecycle management, deployment, maintenance and support services provide employee experience-, satisfaction- and productivity-focused outcomes for clients,” said
The company also has a strong analytics-driven mindset, ISG noted. Compucom leverages data from devices, operating systems and applications through telemetry and combines this data with employee survey responses to get real-time visibility of technology performance. Additionally, Compucom analyzes endpoint data, performs root cause analysis (RCA) and develops automated solutions to resolve the issue automatically.
Four additional qualifications stood out to ISG including the company’s:
-
Comprehensive device management delivery and services that support companies across
North America using its partnerships with OEM vendors. - Device lifecycle management capabilities from procurement to disposal, with high visibility and opportunities to save costs.
- UEM support that includes Microsoft Endpoint Configuration Manager, Endpoint Manager and Intune and is a preferred partner for Jamf to support Apple endpoint management.
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Focus on flexible support with enterprise-grade services such as onsite and remote support and device choices, covering 95 percent of
North America with Compucom technicians with same-day service.
ISG also named Compucom a Product Challenger in three categories: Digital Service Desk and
“We’re proud to maintain our leadership standing in ISG’s annual Future of Work -
About Compucom
As a proven leader in managed IT services, Compucom delivers secure, innovative and green digital workplace solutions designed for the way enterprises work today—and for how they’ll transform tomorrow. Founded in 1987, Compucom has 6,500 team members and manages more than 9 million devices globally, serving some of the world’s most successful enterprises, including 5 of the top 10 Fortune 500 companies. Innovation. Security. Sustainability. Vision. Explore the possibilities at compucom.com.
About ISG Provider Lens
ISG (
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Communications & Analyst Relations Compucom
Gene.King@Compucom.com
Source: Compucom
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