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INFORMA PLC S/ADR (IFJPY) is a leading global information services company operating in multiple industries, including academic publishing, business intelligence, and events. With a rich history dating back to 1998, Informa has established itself as a trusted source of knowledge and insights for professionals worldwide. The company's diverse portfolio of products and services encompasses research publications, digital platforms, and live events that cater to a broad spectrum of industries and sectors. Leveraging cutting-edge technology and strategic partnerships, Informa continues to drive innovation and deliver value to its customers and stakeholders.
On April 19, 2023, Zephyr, a subsidiary of Informa, announced a strategic partnership with FutureVault, a leader in digital compliance solutions. This collaboration aims to integrate FutureVault's technology within Zephyr's investment management platform, enhancing compliance programs for investment professionals. The integration, scheduled for late Q2 2023, will facilitate automated digital document retention and secure exchange, addressing compliance guidelines set by the U.S. Department of Justice. Zephyr's platform will leverage FutureVault's Personal Life Management Vault, allowing clients to manage access to investment and other important documents securely. This partnership positions Zephyr to better serve wealth management professionals, aiming to improve efficiency and client engagement in the evolving investment landscape.
Zephyr, a subsidiary of Informa plc, announced the release of its PSN Top Guns List for Q4 2022, showcasing the top-performing separate accounts, managed accounts, and managed ETF strategies. This list serves as a crucial resource for investors and asset managers, aiding them in identifying high-performing investment opportunities. The press release highlights the growing trend in managed accounts and the competitive advantage provided by Zephyr’s technology for generating compliance-approved documentation.
Additionally, it features insights from Ryan Nauman on sector performance, noting strong gains in the energy and industrial sectors, while the communication services and consumer discretionary sectors underperformed.
ICMI has announced the ICMI Contact Center Expo: A Digital Experience, set for May 17-18, 2023. This digital event aims to equip customer service professionals with essential tools and knowledge to enhance their performance. Keynote speakers include Matthew Luhn, focusing on storytelling in business, and Karin Hurt, addressing team innovation and problem-solving. The expo will feature four learning tracks: Boost Your Culture, Revolutionize the Customer Experience, Elevate Your Strategy and Leadership, and Maximize Productivity and Operations. Attendees can register for free to access practical insights and networking opportunities.
ICMI Launches 2023 Strategic Advisory Board
The International Customer Management Institute (ICMI) has announced its new Strategic Advisory Board for 2023, featuring industry leaders and experts aimed at enhancing customer insights and market developments in the contact center industry. This board will ensure ICMI's offerings align with best practices and adapt to evolving needs. Members include executives from notable companies like Agero, Subaru of America, and Amica Mutual Insurance Company. Tara Gibb, Senior Director at ICMI, emphasized that the board will significantly contribute to advancing the mission of improving contact center operations and customer experience.
AdvizorStack has integrated Zephyr into its Financial Advisor Tech Stack, enhancing operational efficiency for financial advisors. This collaboration aims to streamline access to advanced investment management technology, such as portfolio analytics and risk evaluation tools, allowing advisors to scale their operations efficiently. Christopher Volpe, head of Zephyr, emphasized the importance of cutting-edge technology for competitive advantage, while Paul DeMaio, CEO of AdvizorStack, highlighted the benefits of this partnership in attracting new clients. A webinar is scheduled for February 22, 2023, focusing on the power of research and analytics to grow assets under management.
Zephyr, a subsidiary of Informa plc, announced the Q3 2022 PSN Top Guns List, showcasing top-performing separate accounts, managed accounts, and ETF strategies, crucial for investors and asset managers. Small cap growth strategies outperformed other asset classes, with notable managers like Next Century Growth Investors achieving +9.6% for the quarter. The report reflects ongoing market challenges, such as rising inflation and tighter monetary policies, impacting investor sentiment. The PSN database includes over 2,800 firms and nearly 40 years of historical data.
ICMI's Contact Center Expo successfully brought together industry professionals from
As the midterm elections approach, investment managers are expressing that the election results will significantly impact the financial markets in 2023, according to Zephyr's poll at IMPACT®2022. Chris Volpe from Zephyr emphasizes that politics, rates, inflation, and social security will be central themes. The survey, which gathered insights from 500 attendees, highlights concerns ranging from investment options to geopolitical issues and social media's role in finance. Zephyr, a part of Informa plc, offers advanced financial technology solutions and was recognized with the 2022 Fintech Breakthrough Award.
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