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Infobird Co., Ltd (NASDAQ: IFBD), headquartered in Hong Kong, is a leading software-as-a-service (SaaS) provider specializing in AI-powered customer engagement solutions. The company offers a comprehensive suite of cloud-based services designed to enhance end-to-end customer engagement across various stages of the sales process, including pre-sales, sales, and post-sales support.
Infobird's core offerings include intelligent quality inspection and training software, which help organizations monitor, benchmark, and improve the performance of their sales agents. By leveraging innovative artificial intelligence technologies, Infobird enables businesses to deliver superior customer experiences and achieve greater operational efficiency.
In recent developments, Infobird has made significant strides in expanding its global footprint. The company announced its relocation from Beijing to Hong Kong, a strategic move aimed at enhancing its international presence. Infobird is also establishing new offices in key regions such as Singapore, Southeast Asia, and Europe, to better serve a diverse clientele.
Infobird's financial condition remains robust, with a focus on high-margin market segments such as finance, real estate, and hotel management. The company is actively seeking strategic investments to fuel its growth and innovation, and plans to set up global research and development centers to drive continuous advancements in its technology and product offerings.
Despite recent challenges, including a non-compliance notice from Nasdaq regarding its minimum bid price, Infobird has implemented measures such as share consolidations to regain compliance and maintain its listing on the Nasdaq Capital Market. The company's management is committed to protecting shareholder interests and ensuring sustainable growth.
For more information, visit Infobird's website at www.infobird.com.
Infobird Co., Ltd (NASDAQ: IFBD) has partnered with Shanghai Ximalaya Technology Co., Ltd, a leader in China's online audio industry, to enhance customer service quality using its Intelligent Interactive Training solution. This collaboration marks Infobird's entry into the burgeoning online audio market in China, projected to exceed 14 billion RMB by 2023. As online audio consumption continues to grow, this initiative aims to improve user experiences and assist Ximalaya in training customer service personnel effectively, thereby strengthening brand loyalty and competitive positioning.
Infobird Co., Ltd (NASDAQ: IFBD) has announced its entry into the Singapore market through a channel partner agreement with Harbor Private Limited, aimed at promoting its intelligent interactive training SaaS products. This marks Infobird's first international expansion, leveraging Harbor’s resources for product localization and sales. Infobird's innovative training solution uses AI to empower customer service and sales agents through practical training scenarios. The company anticipates further upgrades and expansions into additional markets as it develops its international service capabilities.
Infobird Co., Ltd (NASDAQ: IFBD) has initiated a partnership to provide AI-driven customer engagement solutions for a leading global pharmaceutical firm's subsidiary in China. This collaboration aims to enhance the vaccination notification process using AI Chatbots for various vaccines, including COVID-19. The global vaccine market is expected to grow significantly, reaching USD 80.9 billion by 2025, driven by increased vaccine awareness and penetration. Infobird's solution is expected to streamline patient communication, improve vaccination rates, and support the growth of preventive immunization.
Infobird Co., Ltd (NASDAQ: IFBD) has announced a cooperation agreement with a leading global Fintech service provider. This partnership aims to enhance digital customer engagement through Infobird's AI-powered Chatbots, showcasing its expertise in the financial sector. The company anticipates substantial new business opportunities in its strategic industries. Infobird's Chatbot solutions can manage customer interactions efficiently, offering multi-round dialogues and seamless transitions to human agents if needed. The firm plans to further optimize its product portfolio to provide enhanced customer experiences across various industries.
Infobird (NASDAQ: IFBD) is enhancing customer engagement for dental practices in China through its AI-powered SaaS solutions. Targeting the rapidly growing dental industry, Infobird has secured partnerships with major brands. The Chinese dental market, valued at 112.4 billion yuan in 2020, is projected to reach 300 billion yuan by 2025. Infobird's solutions address challenges in marketing, customer service, and management, promoting efficient patient interaction and retention. The company's diversification strategy aims for continuous growth in both the dental and broader healthcare sectors.
Infobird Co., Ltd (Nasdaq: IFBD) has filed its annual report on Form 20-F with the SEC for the fiscal year ended December 31, 2021. Total revenues were approximately $9.6 million, a 33.7% decrease from 2020, primarily due to COVID-19 impacts and contract expirations. The company reported increased operating expenses linked to marketing and R&D. However, standard cloud-based service revenue increased by 41.5%, accounting for approximately 20.6% of total revenue. CEO Yimin Wu highlighted successful strategies for transitioning to standard cloud-based services, which is seen as critical for future growth.
Infobird Co., Ltd (NASDAQ: IFBD) has announced a partnership with Taikang Healthcare Investment Holdings to enhance customer service capabilities in the elderly care sector. The cooperation will involve the implementation of Infobird's digital contact center solutions in two phases. The first phase focuses on integrating cloud telemarketing and customer service to improve efficiency and data management. In the second phase, AI Chatbots will provide essential health services to the elderly. This collaboration aims to leverage Infobird's expertise in AI customer engagement to support Taikang's extensive healthcare operations.
Infobird Co., Ltd (NASDAQ: IFBD) received a delinquency notification from Nasdaq on March 28, 2022, due to its ordinary shares trading below the $1.00 minimum bid price for 30 consecutive business days. The Company has until September 26, 2022, to regain compliance. During this period, the shares will continue to trade on Nasdaq. If the share price closes at or above $1.00 for 10 consecutive days, compliance will be confirmed. Otherwise, Infobird may face delisting but could be eligible for an extension.
Infobird Co., Ltd (Nasdaq: IFBD) has provided preliminary revenue guidance for 2022, anticipating approximately $16 million. The company is transitioning to offer standard SaaS solutions to small and mid-size customers while reorganizing its corporate structure. Recent achievements include new customer acquisitions in various sectors and a strategic acquisition of a 51% stake in Shanghai Qishuo Network Technology. Infobird is committed to enhancing customer engagement solutions and will discuss its strategies further in an investor call on March 15, 2022.
Infobird Co., Ltd (Nasdaq: IFBD) has signed a cooperation agreement with Nippi Shanghai, a subsidiary of Nippi Japan, to implement digital marketing solutions aimed at enhancing sales and market share of collagen raw materials in China. The Chinese collagen market, valued at $980 million in 2019, is projected to reach $1.58 billion by 2027. Infobird's AI-powered solutions will help Nippi Shanghai improve marketing efficiency. This collaboration highlights the growing demand for collagen in food supplements and beauty products, driven by increased health care awareness among Chinese residents.
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