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BOSS Money Reports Strong Remittance Topline Increase over the Christmas Holiday Season

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BOSS Money, the money transfer service of IDT Corporation (NYSE: IDT), experienced a 56% increase in revenue during the eleven days leading up to Christmas Day 2023 compared to the same period in the previous year. The company attributes this growth to low fees, favorable exchange rates, and exceptional customer experience through their apps and retailers. Transaction volumes also increased by 39%, and the company expects to maintain revenue and transaction year-over-year growth rates over 30% in the coming months. BOSS Money offers affordable, reliable remittances for residents of the U.S. and Canada to 48 countries, with a disbursement network of over 243,000 cash pick-up locations, mobile money, in-country bank account, and debit card direct deposit services.
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Insights

The reported 56% revenue increase in IDT Corporation's international money remittance business during a key holiday period is a strong indicator of the company's growth trajectory. This performance significantly outpaces the industry average, suggesting that IDT's competitive pricing and user experience are resonating with consumers. The surge in transaction volumes by 39% also points to an expanding customer base, which could translate into a stable revenue stream in the future.

From an investor's perspective, the focus should be on the sustainability of these growth rates. While holiday promotions can provide a temporary boost, the challenge will be maintaining momentum in the absence of such incentives. Additionally, the company's ability to manage operational costs amidst rapid expansion will be crucial in preserving profitability margins.

BOSS Money's strategy to offer low fees, favorable exchange rates and a seamless user experience appears to be a winning combination in the competitive remittance market. The emphasis on mobile and online platforms aligns with global trends towards digital financial services. Moreover, the extensive disbursement network with over 243,000 cash pick-up locations enhances customer convenience and accessibility, which is particularly important in the remittance industry.

It is essential to monitor how BOSS Money's market share evolves in response to these strategies. The company's performance during non-promotional periods will provide a clearer picture of customer loyalty and the effectiveness of their service offerings. Furthermore, the impact of such rapid growth on customer service quality and operational efficiency should be evaluated, as these are critical factors for long-term success in the remittance sector.

The remittance industry is a significant component of the global economy, often contributing to the GDP of recipient countries. IDT's focus on regions like Latin America, the Caribbean and Africa taps into high-demand corridors for remittances. The company's revenue and transaction growth indicates not only business success but also reflects broader economic patterns, such as migration trends and the financial inclusion of diaspora communities.

However, the industry is subject to regulatory changes, currency fluctuations and economic instability in recipient countries. These factors can have a profound impact on remittance flows and, consequently, on IDT's operations. A diversified geographic footprint can help mitigate some of these risks, but it is important for stakeholders to consider the potential volatility in these markets.

Low Fees, Favorable Exchange Rates, and Outstanding Customer Service Provide Foundation for Enduring Growth

Newark, NJ, Dec. 29, 2023 (GLOBE NEWSWIRE) -- BOSS Money, the money transfer service of IDT Corporation (NYSE: IDT), today announced that its international money remittance business increased revenue by 56% during the eleven days up to and including Christmas Day 2023 compared to the same period a year earlier.

“Throughout 2023, our low fees and favorable exchange rates in combination with the terrific user experience our customers enjoy on the BOSS Money apps and through our retailers helped to drive our growth at rates well above the industry’s average,” said Bill Pereira, IDT’s Chief Operating Officer. “This Christmas season we achieved exceptional revenue increases with terrific holiday promotions and expect to continue to deliver revenue and transaction year-over-year growth rates over 30% in the coming months.”

BOSS Money revenue increased by 56% from December 15th through the 25th compared to the same period a year earlier. During the same period, transaction volumes increased by 39%. The elevated revenue increase compared to the transaction volume increase largely reflected modifications to BOSS Money’s seasonal promotion strategies.

BOSS Money’s international remittance service provides affordable, reliable remittances for residents of the U.S. and Canada to 48 countries including popular destinations in Latin America, the Caribbean, and Africa. The disbursement network in these markets includes over 243,000 cash pick-up locations in addition to mobile money, in-country bank account, and debit card direct deposit services.

“Our popular BOSS Money or BOSS Revolution Calling apps and the bossrevolution.com website provide a terrific user experience,” Pereira added. “At the New Year or anytime, BOSS Money lets you send cash to friends and family around the world with speed, security, and great customer service in just a few easy taps. So go ahead and make a smart New Year’s resolution – join the growing family of satisfied Boss Money customers.”

First-time BOSS Money customers pay no fees on their first money transfer of up to $2,999. The highly rated BOSS apps are free on the App Store and on Google Play.

Customers can also remit funds through licensed Boss Revolution retailers across the United States.

ABOUT IDT CORPORATION

IDT Corporation (NYSE: IDT) is a global provider of fintech and communications services through a portfolio of synergistic businesses: National Retail Solutions (NRS), through its point-of-sale (POS) platform, enables independent retailers to operate more effectively while providing advertisers and marketers with unprecedented reach into underserved consumer markets; net2phone provides enterprises and organizations with intelligently integrated cloud communications and contact center services across channels and devices; IDT’s fintech and neo-banking services include BOSS Money, a popular international remittance business, as well as other services that make saving, spending, and sharing money easy and secure; IDT Digital Payments and BOSS Revolution Calling make sharing prepaid products and services and speaking with friends and family around the world convenient and reliable; and, IDT Global and IDT Express enable communications services to provision and manage international voice and SMS messaging.

All statements above that are not purely about historical facts, including, but not limited to, those in which we use the words “believe,” “anticipate,” “expect,” “plan,” “intend,” “estimate,” “target” and similar expressions, are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. While these forward-looking statements represent our current judgment of what may happen in the future, actual results may differ materially from the results expressed or implied by these statements due to numerous important factors. Our filings with the SEC provide detailed information on such statements and risks and should be consulted along with this release. To the extent permitted under applicable law, IDT assumes no obligation to update any forward-looking statements.

Contact:
Bill Ulrey
IDT Investor Relations
Phone: (973) 438-3838
E-mail: invest@idt.net

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FAQ

What is the ticker symbol of IDT Corporation?

The ticker symbol of IDT Corporation is IDT.

What were the revenue and transaction volume increases for BOSS Money during the eleven days leading up to Christmas Day 2023?

BOSS Money experienced a 56% increase in revenue and a 39% increase in transaction volumes during the eleven days leading up to Christmas Day 2023 compared to the same period a year earlier.

What countries does BOSS Money serve for international remittances?

BOSS Money serves 48 countries, including popular destinations in Latin America, the Caribbean, and Africa, for international remittances.

What promotions does BOSS Money offer for first-time customers?

First-time BOSS Money customers pay no fees on their first money transfer of up to $2,999.

Where can customers access the BOSS Money apps?

The highly rated BOSS apps are available for free on the App Store and on Google Play.

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