Enterprise AI Finds its Voice: ElevenLabs and IBM Bring Premium Voice Capabilities to Agentic AI

Rhea-AI Summary

IBM (NYSE: IBM) and ElevenLabs announced an integration of ElevenLabs Text to Speech and Speech to Text into IBM watsonx Orchestrate on March 25, 2026. The collaboration brings premium voice quality across 70 languages and a library of 10,000+ voices, plus enterprise protections such as PCI, Zero Retention Mode, HIPAA support, and data residency.

The integration aims to enable voice-first, secure, scalable agentic AI experiences for customer support, sales, employee workflows and government services.

Positive

• 70 languages supported for multilingual voice interactions
• Access to a library of 10,000+ voices
• Enterprise-grade protections: PCI, Zero Retention Mode, HIPAA support and data residency

Negative

• Implementation outcomes and timelines are subject to change or withdrawal per company statement

News Market Reaction – IBM

+0.33%

+0.33% Session close to close

In the Mar 25 session, IBM gained 0.33%, reflecting a mild positive market reaction.

Data tracked by StockTitan Argus on the day of publication.

Market Context

This announcement highlights IBM’s focus on voice-first, agentic AI by integrating ElevenLabs’ TTS a...

Analysis

This announcement highlights IBM’s focus on voice-first, agentic AI by integrating ElevenLabs’ TTS and STT into watsonx Orchestrate, adding support for 70 languages and access to 10,000+ voices with enterprise security controls. In context with prior AI launches around storage, security, and digital experiences, it reinforces IBM’s strategy of building out watsonx as a unifying enterprise AI platform. Investors may watch customer adoption, workload volumes, and follow-on partnerships.

Key Figures

Supported languages: 70 languages Voice library size: 10,000+ voices

2 metrics

Supported languages 70 languages Number of languages AI phone agents can converse in

Voice library size 10,000+ voices Approximate number of voices available via ElevenLabs integration

Previous AI Reports

5 past events · Latest: Mar 23 (Positive)

Same Type Pattern 5 events

Date	Event	Sentiment	24h Move	Catalyst
Mar 23	AI fan experience	Positive	+2.8%	Launched watsonx AI features for the 90th Masters to enhance fan insights.
Feb 25	AI security report	Positive	+3.6%	Released X-Force Index detailing rising AI-driven attacks and enterprise security gaps.
Feb 24	Voice AI partnership	Positive	+2.7%	Partnered with Deepgram to embed advanced voice capabilities into watsonx Orchestrate.
Feb 10	AI storage launch	Positive	-1.6%	Introduced FlashSystem portfolio with agentic AI services and higher data efficiency.
Feb 04	AI impact RFP	Positive	-1.8%	Opened global RFP for AI-driven social impact projects in work and education.

24h Move is the share-price change in the day after each event; other market factors may also have contributed.

Pattern Detected

Recent AI announcements often saw positive next-day moves, though two of the last five produced negative reactions despite constructive product and initiative news.

Recent Company History

Over recent months IBM has issued multiple AI-focused updates, from Masters Tournament digital experiences to security research, voice capabilities, autonomous storage, and an AI-focused impact accelerator. Three of the last five AI-tagged releases coincided with positive one-day moves above 2%, while two saw declines despite upbeat narratives. Today’s ElevenLabs integration continues the pattern of expanding watsonx Orchestrate’s role at the center of IBM’s enterprise AI and agentic workflows.

Key Terms

text to speech (tts), speech to text (stt), agentic ai, pci compliance, +3 more

7 terms

text to speech (tts) technical

"bring ElevenLabs Text to Speech (TTS) and Speech to Text (STT) to IBM watsonx Orchestrate"

Text to speech (TTS) is technology that converts written words into spoken audio using software that reads text aloud in natural-sounding voices. Investors pay attention because TTS can expand a product’s audience, make services accessible to people who prefer or need audio, reduce support and production costs, and open new revenue or licensing opportunities—like turning a printed brochure into an audio program that more people can use.

speech to text (stt) technical

"bring ElevenLabs Text to Speech (TTS) and Speech to Text (STT) to IBM watsonx Orchestrate"

A speech to text (STT) system listens to spoken words and converts them into written text automatically, like a digital recorder that types out what is said. For investors, STT matters because it can cut labor costs, speed up customer service, improve searchability and compliance by turning conversations into searchable records, and enable new products or efficiencies that affect revenue and risk.

agentic ai technical

"IBM watsonx Orchestrate, an agentic AI orchestration platform, providing clients with tools"

Agentic AI refers to computer systems that can make their own decisions and take actions without needing someone to tell them what to do each time. It's like giving a robot a degree of independence to solve problems or achieve goals on its own, which matters because it could change how we work and interact with technology in everyday life.

pci compliance regulatory

"enterprise-grade protections – including PCI compliance for secured payment processing"

PCI compliance means following a set of security rules designed to keep credit and debit card information safe when it is stored, processed, or transmitted. For investors, compliance is like a visible lock and alarm on a business’s payment system: it lowers the risk of costly data breaches, fines, and lost customer trust, and it helps ensure the company can reliably accept card payments without interruption.

hipaa-compliant regulatory

"Zero Retention Mode designed to support HIPAA-compliant data handling and data residency"

HIPAA-compliant means that a product, service, or organization follows the U.S. Health Insurance Portability and Accountability Act’s rules for protecting patients’ private health information, including technical controls, physical safeguards, and record-keeping. For investors, compliance matters because it reduces risks of costly fines, lawsuits and reputational damage, and it can be a requirement to sell into healthcare markets — like having a certified lockbox and an audit trail that reassures customers and regulators.

data residency regulatory

"Zero Retention Mode designed to support HIPAA-compliant data handling and data residency"

Data residency describes the country or region where a company stores and processes its digital information, shaped by local laws and technical choices. Think of it like deciding which filing cabinet in which country holds a company’s important papers — that choice affects legal obligations, privacy protections, costs and how easily the company can move or share information. Investors watch data residency because it can create regulatory risk, compliance costs and constraints on expansion or cloud strategy.

zero retention mode technical

"Clients may also access enterprise-grade protections – including PCI compliance ... Zero Retention Mode"

A mode in which a system, service, or app intentionally does not store user or transaction data beyond what is immediately necessary, similar to a shop that only looks at your receipt to complete a sale and then throws it away. Investors should care because it reduces legal and breach risk by limiting sensitive data holdings, but can also limit a company’s ability to analyze customer behavior and build long-term value from that data.

AI-generated analysis. How Rhea-AI works. Not financial advice.

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ElevenLabs integration with IBM watsonx Orchestrate will help clients to deliver natural, multilingual conversational experiences at scale

ARMONK, N.Y. and NEW YORK, March 25, 2026 /PRNewswire/ -- ElevenLabs and IBM (NYSE: IBM) today announced they are collaborating to bring ElevenLabs Text to Speech (TTS) and Speech to Text (STT) to IBM watsonx Orchestrate, an agentic AI orchestration platform, providing clients with tools to deliver richer, more natural voice interactions designed to improve agentic AI-driven experiences while also addressing the security and scalability needs of enterprises.

Voice has become a critical medium for customer and employee-facing agentic AI workflows, but long wait times, rigid call flows and robotic-sounding voices can diminish the user experience. By integrating ElevenLabs' premium TTS technology, clients can build security and compliance-focused voice-enabled agents that communicate clearly and naturally, incorporating the nuance, emotion, and rhythm of human speech across 70 languages.

"AI agents are becoming central to everyday work, and voice is where AI either earns trust or loses it," said Mati Staniszewski, Co-founder at ElevenLabs. "Together with IBM, we're helping organizations replace robotic interactions with AI agents that people actually want to talk to, built with the security and compliance controls that enterprises require."

This integration expands agentic capabilities from text-based to voice-first interactions, offering organizations premium voice options that help them deliver more effective and human-centered AI experiences. Government agencies and services, for example, must support several languages to help their constituents with information about healthcare, human services, education, and civic activities. With the integration of ElevenLabs, AI phone agents can converse in 70 languages with multiple regional accents and voices. Additionally, banks, insurance companies, healthcare providers, and utilities can provide support to more communities across key cases including customer support, sales, employee experience and internal operations.

IBM watsonx Orchestrate is a unified platform that enables clients to build, deploy, manage and govern AI agents to help them automate workflows across their business. It connects to existing systems, models or automation tools allowing agent collaboration and providing a scalable foundation for trustworthy explainable enterprise AI. With this integration, clients building agents with IBM watsonx Orchestrate can access ElevenLabs' premium speech quality and extensive library of 10,000+ voices. Clients may also access enterprise-grade protections – including PCI compliance for secured payment processing, Zero Retention Mode designed to support HIPAA-compliant data handling and data residency. The combination helps to address the consistency, security and reliability needed for enterprise-scale deployments and supports high-volume and highly concurrent interactions across global user bases.

"We're bringing a voice to AI Agents in the enterprise. As clients increasingly deploy agentic AI that interacts with their customers and employees, they want these experiences to feel intuitive, responsive and accessible," said Nick Holda, Vice President, AI Technology Partnerships at IBM. "IBM's open ecosystem approach offers clients the flexibility to choose the models and tools that fit their business, and our integration of ElevenLabs into watsonx Orchestrate is a powerful example of that – enabling enterprises to deploy AI agents that sound natural, scale globally, and address security, reliability and governance."

ElevenLabs and IBM intend to continue their collaboration, helping enterprises move beyond text-only agents and towards voice-first, human centered AI experiences designed for the enterprise with the ability to scale.

Statements regarding ElevenLabs' and IBM's future direction and intent are subject to change or withdrawal without notice, and represent goals and objectives only.

About ElevenLabs
ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses across three main platforms. ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models.

About IBM 
IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Thousands of governments and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM's long-standing commitment to trust, transparency, responsibility, inclusivity and service. Visit www.ibm.com for more information.

Media contact:

Erica White
Ecosystem & AI Communications, IBM
erica.white@ibm.com 
305-506-5929

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SOURCE IBM

FAQ

What did IBM announce about ElevenLabs integration with watsonx Orchestrate on March 25, 2026?

IBM announced integration of ElevenLabs TTS and STT into watsonx Orchestrate to enable voice-first agents. According to IBM, this adds premium speech across 70 languages, 10,000+ voices, and enterprise protections for secure, scalable agentic AI deployments.

How many languages and voices does the IBM and ElevenLabs integration support for watsonx Orchestrate (IBM)?

The integration supports voice interactions in 70 languages and 10,000+ voices. According to IBM, this aims to provide multilingual, regionally accented, human-like speech for global enterprise agentic AI workflows.

What enterprise security features does the ElevenLabs integration bring to IBM watsonx Orchestrate (IBM)?

The integration offers enterprise protections including PCI compliance, Zero Retention Mode and data residency options. According to IBM, these features support secured payments and HIPAA-style data handling for regulated use cases.

Which use cases did IBM highlight for voice-enabled agents using ElevenLabs in watsonx Orchestrate (IBM)?

IBM highlighted customer support, sales, employee experience, internal operations and government services as key use cases. According to IBM, voice-first agents aim to improve accessibility and natural interactions across those scenarios.

Will the ElevenLabs voice features scale for high-volume enterprise deployments with IBM watsonx Orchestrate (IBM)?

Yes, the integration is positioned for high-volume, concurrent interactions at enterprise scale. According to IBM, watsonx Orchestrate plus ElevenLabs is intended to address consistency, security and reliability for global user bases.

Does the IBM and ElevenLabs announcement guarantee future product timelines or results (IBM)?

No, the announcement includes a caution that future direction and intent may change or be withdrawn. According to IBM, statements about future plans represent goals and are not guarantees.