ibex Ranked #2 in Forbes America’s Best Employers for Tech Workers List
ibex has secured the No. 2 position on Forbes' 2024 list of America's Best Employers for Tech Workers, surpassing major tech industry leaders. The ranking is based on a comprehensive survey of over 25,000 U.S. tech workers at companies with 1,000+ employees. Survey participants evaluated factors including work environment, career development, salary, diversity, and technological capabilities.
The company recently launched ibex Wave iX, a Gen AI-powered solutions suite designed to deliver advanced customer experiences. With an 85% internal promotion rate for frontline leaders, ibex emphasizes career growth and development. The company maintains employee engagement through annual iVoice surveys and quarterly pulse checks to stay responsive to workforce needs.
ibex ha conquistato la seconda posizione nella lista 2024 di Forbes dei Migliori Datori di Lavoro per Lavoratori Tecnologici in America, superando importanti leader del settore tecnologico. La classifica si basa su un'indagine completa condotta su oltre 25.000 lavoratori tech negli Stati Uniti in aziende con più di 1.000 dipendenti. I partecipanti al sondaggio hanno valutato fattori come l'ambiente di lavoro, lo sviluppo professionale, il salario, la diversità e le capacità tecnologiche.
Recentemente, l'azienda ha lanciato ibex Wave iX, una suite di soluzioni alimentata dall'intelligenza artificiale generativa, progettata per offrire esperienze avanzate ai clienti. Con un tasso di promozione interna dell'85% per i leader di prima linea, ibex pone un forte accento sulla crescita e lo sviluppo professionale. L'azienda mantiene il coinvolgimento dei dipendenti attraverso indagini annuali iVoice e controlli trimestrali per rimanere reattiva alle esigenze della forza lavoro.
ibex ha obtenido la segunda posición en la lista de 2024 de Forbes de los Mejores Empleadores para Trabajadores Tecnológicos en América, superando a importantes líderes de la industria tecnológica. La clasificación se basa en una encuesta integral realizada a más de 25,000 trabajadores tecnológicos en EE.UU. en empresas con más de 1,000 empleados. Los participantes de la encuesta evaluaron factores como el ambiente laboral, el desarrollo profesional, el salario, la diversidad y las capacidades tecnológicas.
Recientemente, la empresa lanzó ibex Wave iX, un conjunto de soluciones impulsado por inteligencia artificial generativa, diseñado para ofrecer experiencias avanzadas al cliente. Con una tasa de promoción interna del 85% para líderes de primera línea, ibex enfatiza el crecimiento y desarrollo profesional. La empresa mantiene el compromiso de los empleados a través de encuestas anuales iVoice y controles trimestrales para estar atendiendo las necesidades de la fuerza laboral.
ibex는 미국 기술 근로자를 위한 Forbes 2024 최고의 고용주 목록에서 2위를 차지하며 주요 기술 산업의 리더들을 초월했습니다. 이 순위는 1,000명 이상의 직원을 둔 기업에서 25,000명 이상의 미국 기술 근로자를 대상으로 한 종합 조사에 기반합니다. 조사 참가자들은 근무 환경, 경력 개발, 급여, 다양성 및 기술적 역량을 포함한 요소를 평가했습니다.
회사는 최근 ibex Wave iX를 출시했으며, 이는 고급 고객 경험을 제공하기 위해 설계된 생성형 AI 기반 솔루션 모음입니다. 1선 리더에 대한 내부 승진 비율은 85%에 달하며, ibex는 경력 성장과 개발을 강조합니다. 회사는 매년 iVoice 조사를 진행하고 분기별로 직원 의견을 지속적으로 체크하여 인력의 요구에 민감하게 대응하고 있습니다.
ibex a obtenu la deuxième position dans la liste 2024 de Forbes des Meilleurs Employeurs pour les Travailleurs Technologiques aux États-Unis, dépassant des leaders majeurs de l'industrie technologique. Le classement est basé sur une enquête complète auprès de plus de 25 000 travailleurs technologiques américains dans des entreprises de plus de 1 000 employés. Les participants à l'enquête ont évalué des facteurs tels que l'environnement de travail, le développement de carrière, le salaire, la diversité et les capacités technologiques.
L'entreprise a récemment lancé ibex Wave iX, une suite de solutions alimentée par l'IA générative, conçue pour offrir des expériences clients avancées. Avec un taux de promotion interne de 85 % pour les leaders de première ligne, ibex met l'accent sur la croissance et le développement de carrière. L'entreprise maintient l'engagement des employés grâce à des enquêtes annuelles iVoice et des contrôles trimestriels pour rester à l'écoute des besoins de la main-d'œuvre.
ibex hat den 2. Platz auf Forbes' Liste der besten Arbeitgeber für Techniker in Amerika 2024 gesichert und dabei bedeutende Branchenführer übertroffen. Das Ranking basiert auf einer umfassenden Umfrage unter über 25.000 US-Technikern in Unternehmen mit mehr als 1.000 Mitarbeitern. Die Umfrageteilnehmer bewerteten Faktoren wie Arbeitsumfeld, Karriereentwicklung, Gehalt, Diversität und technologische Fähigkeiten.
Das Unternehmen hat kürzlich ibex Wave iX eingeführt, eine von generativer KI unterstützte Lösungssuite, die darauf abzielt, fortschrittliche Kundenerfahrungen zu bieten. Mit einer internen Beförderungsquote von 85 % für Führungskräfte der ersten Reihe legt ibex großen Wert auf Karrierewachstum und -entwicklung. Das Unternehmen fördert die Mitarbeiterbindung durch jährliche iVoice-Umfragen und vierteljährliche Pulsabfragen, um auf die Bedürfnisse der Belegschaft zu reagieren.
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Ranking places ibex ahead of tech giants, underscoring the company’s commitment to innovation and its world-class employee experience
WASHINGTON, Oct. 23, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced it has been ranked at No. 2 on the 2024 Forbes list of America’s Best Employers for Tech Workers, placing it ahead of global tech industry giants.
To create the list, Forbes surveyed more than 25,000 tech workers in the United States employed at companies across all sectors with at least 1,000 people. Survey respondents were asked how likely they would be to recommend their current employer, their previous employer, and companies they knew through peers in their industry, or through friends or family who worked there. Respondents assessed their companies’ general work environment and topics like career development, salary, image, diversity, openness and technological prowess.
“We are thrilled to be recognized by Forbes as one of America’s top employers for tech workers,” said ibex Chief Technology Officer Andy Wilkens. “This ranking is a testament to our tech-led strategy combined with an unwavering commitment to employee success and well-being. ibex has been a pioneer in leveraging technology and AI to enable our global team to deliver the best CX for our clients. We recently introduced the ibex Wave iX solutions suite, which harnesses the power of Gen AI to deliver next-generation customer experiences for top global brands.”
ibex Wave iX seamlessly integrates innovative AI-powered solutions with ibex’s industry-best talent to facilitate advanced, hyper-personalized, and intelligent interactions that cultivate stronger connections between brands and their customers.
“From comprehensive benefits and career growth opportunities to our innovative employee engagement programs, we strive to create an environment where top tech talent can thrive and make a real impact,” said ibex Chief People Officer Paul Inson. “ibex is deeply committed to providing cutting-edge technology, tools and training to support career growth and development. We are proud that 85 percent of our frontline leaders began their careers as agents within the company, demonstrating the opportunity for career advancement across the organization.”
Another key aspect of ibex’s outstanding workplace is the company’s commitment to listening to employee feedback. ibex conducts its annual iVoice employee survey to gather input from its workforce, and more importantly, takes concrete actions based on that feedback. ibex also conducts quarterly employee pulse surveys, ensuring that the company remains closely attuned to its team’s evolving needs and expectations.
For more information about ibex and career opportunities, visit www.ibex.co.
About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 175 million critical customer interactions, adding over
ibex Media Contact:
Dan Burris
daniel.burris@ibex.co
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/e704c285-850f-4151-afdc-753676638fd8
FAQ
What rank did IBEX achieve in Forbes' 2024 Best Employers for Tech Workers list?
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