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HSBC Inaugurates Innovative Workspace in Buffalo’s Historic Larkin Square ꟷ Shaping Workforce of the Future and Cementing Bank’s Commitment to Western New York

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HSBC has unveiled a new, innovative workspace in Buffalo's Larkin Square, emphasizing its commitment to Western New York. The inauguration event featured key community leaders and HSBC executives, highlighting the bank's investment in fostering a collaborative work environment to enhance employee engagement and client service. The new office, situated in a historically significant building, offers modern amenities such as open-floor designs, collaborative workspaces, and local artist murals. This development aligns with HSBC's broader strategy of modernizing its real estate footprint, including recent openings of new headquarters and wealth centers in New York City.

Positive
  • HSBC's new workspace in Buffalo illustrates a significant investment in the Western New York region.
  • The modern office design focuses on employee engagement and collaboration, potentially improving productivity and client service.
  • Located in a historically significant and refurbished building, the workspace aligns HSBC with the community's heritage.
  • The new office offers amenities like child daycare, gym discounts, and local retail access, enhancing employee satisfaction.
  • This development is part of a broader strategy, including new headquarters in New York City, indicating HSBC's growth and modernization efforts.
Negative
  • The PR does not provide specific financial data or tangible ROI projections from the new office space.
  • There is no mention of cost details for the new workspace, leaving potential concerns about the financial outlay.
  • The focus on amenities and modern designs may not directly translate to immediate financial benefits.

Mayor Byron Brown joined HSBC US CEO and executives for ribbon-cutting and

celebratory bocce game with community partners, including Special Olympics New York CEO Stacey Hengsterman

NEW YORK--(BUSINESS WIRE)-- HSBC today unveiled its new, innovative workspace in Buffalo’s historic Larkin Square neighborhood, reinforcing its presence in the Western New York region. The move supports the bank’s approach to fostering a dynamic environment for its Buffalo employees to feel engaged and collaborative in the workplace, thus providing optimal service for clients.

Prominent community guests joined the event, including Stacey Hengsterman, CEO of Special Olympics New York; Dottie Gallagher of Buffalo Niagara Partnership, and Howard Zemsky and Kayla Zemsky of the Larkin Development Group. Attendees also included representatives from the offices of Governor Kathy Hochul, Senator Charles Schumer, Congressman Timothy Kennedy, and Assembly Speaker Crystal Peoples-Stokes. HSBC executives included Michael Roberts, CEO, U.S. & Americas; Michael Privitera, Chief Operating Officer; Wyatt Crowell, Head of U.S. Commercial Banking; and Racquel Oden, Head of Wealth and Personal Banking.

“HSBC is here to stay in Buffalo, and our innovative, new office represents our unwavering commitment to the city and Western New York,” said Roberts. “We are thrilled to be a part of the community and contributing to its dynamic economy. We’re making the return to office an engaging, collaborative and inspiring experience for our colleagues, while at the same time, supporting the community we serve. Together, we are not only building an office space for our employees and clients, but a foundation for future growth and prosperity in this remarkable city.”

“The HSBC offices are a welcome addition to the historic Larkin District,” said City of Buffalo Mayor Byron W. Brown. “The impact will even be felt downtown and in communities throughout the city.”

HSBC’s amenity-rich location represents a significant investment in its people. The space features new furniture and modern designs, including a beautiful, painted mural by local artist Cassandra Ott. Other unique aspects are an open-floor design, heads-up and heads-down desks, and workspaces built for more efficient collaboration.

The HSBC offices occupy three floors in a building with particular significance to the community. It was originally constructed in the Romanesque style in 1893, when it was first used as a factory. Developers refurbished the building 10 years ago, using contemporary architectural designs to align with evolving work environments. It is now part of the broader Larkin Campus, where HSBC employees have access to child daycare, gym discounts, a cafeteria and local retail stores. The Buffalo office dedication comes on the heels of additional HSBC real estate milestones, including the opening of a new U.S. headquarters and wealth center in New York City.

Immediately following the Buffalo grand opening, Special Olympics New York President and CEO Stacey Hengsterman joined HSBC staff outside its office location for a celebratory game of bocce. This marked a preview of the Special Olympics bocce tournament held later in the evening at Buffalo RiverWorks.

About HSBC

HSBC Holdings plc

HSBC Holdings plc, the parent company of HSBC, is headquartered in London. HSBC serves customers worldwide from offices in 62 countries and territories. With assets of US$3,0001bn at 31 March 2024, HSBC is one of the world’s largest banking and financial services organisations.

HSBC Bank USA, National Association (HSBC Bank USA, N.A.) serves customers through Wealth and Personal Banking, Commercial Banking, Private Banking, Global Banking, and Markets and Securities Services. Deposit products are offered by HSBC Bank USA, N.A., Member FDIC. It operates Wealth Centers in: California; Washington, D.C.; Florida; New Jersey; New York; Virginia; and Washington. HSBC Bank USA, N.A. is the principal subsidiary of HSBC USA Inc., a wholly-owned subsidiary of HSBC North America Holdings Inc.

For more information, visit: HSBC in the USA

Media enquiries

Matt Kozar

HSBC Vice President of External Communications, US

matt.kozar@us.hsbc.com



Keri Callaghan

Peppercomm

Keri.Callaghan@peppercomm.com

Source: HSBC USA Inc.

FAQ

What is the significance of HSBC's new workspace in Buffalo?

HSBC's new workspace in Buffalo reflects the bank's commitment to the Western New York region, aiming to foster employee engagement and collaboration.

Where is HSBC's new office located?

HSBC's new office is located in Buffalo's historic Larkin Square in a building originally constructed in 1893.

What amenities does HSBC's new office in Buffalo offer?

The new office offers child daycare, gym discounts, a cafeteria, local retail access, and features modern designs with collaborative workspaces.

Who attended the inauguration of HSBC's new office in Buffalo?

The inauguration was attended by HSBC executives, community leaders, and representatives from local government offices, including Mayor Byron Brown.

How does HSBC's new office in Buffalo align with its broader strategy?

The new office is part of HSBC's broader strategy to modernize its real estate footprint, which includes new headquarters and wealth centers in New York City.

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