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H&R Block Announces Scott Manuel as Chief Strategy & Operations Officer

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H&R Block (NYSE: HRB) has appointed Scott Manuel as its new Chief Strategy and Operations Officer, effective August 7, 2024. This newly created role aims to drive the company's long-term strategy, leveraging data science and AI, while improving productivity across real estate and support operations. Manuel, reporting to CEO Jeff Jones, brings extensive experience in strategy, technology, and AI from his previous roles at Tribute Technology, McClatchy, and Thomson Reuters.

Manuel's appointment is part of H&R Block's efforts to transform into a more agile and innovative company, focusing on delivering increased value to clients, franchisees, associates, and shareholders. His expertise is expected to be important in expanding the company's product capabilities and driving business model transformation.

H&R Block (NYSE: HRB) ha nominato Scott Manuel come nuovo Chief Strategy and Operations Officer, con effetto dal 7 agosto 2024. Questo ruolo, di recente creazione, mira a guidare la strategia a lungo termine dell'azienda, sfruttando la scienza dei dati e l'IA, migliorando al contempo la produttività nel settore immobiliare e nelle operazioni di supporto. Manuel, che riporterà al CEO Jeff Jones, porta con sé una vasta esperienza in strategia, tecnologia e IA dalle sue precedenti esperienze in Tribute Technology, McClatchy e Thomson Reuters.

La nomina di Manuel fa parte degli sforzi di H&R Block per trasformarsi in un'azienda più agile e innovativa, focalizzandosi sulla densità di valore per i clienti, i franchising, i dipendenti e gli azionisti. Si prevede che la sua esperienza sia fondamentale per espandere le capacità di prodotto dell'azienda e per guidare la trasformazione del modello di business.

H&R Block (NYSE: HRB) ha nombrado a Scott Manuel como su nuevo Director de Estrategia y Operaciones, con efecto a partir del 7 de agosto de 2024. Este nuevo puesto tiene como objetivo impulsar la estrategia a largo plazo de la empresa, aprovechando la ciencia de datos y la IA, mientras mejora la productividad en bienes raíces y operaciones de soporte. Manuel, quien reportará al CEO Jeff Jones, aporta una amplia experiencia en estrategia, tecnología e IA de sus anteriores roles en Tribute Technology, McClatchy y Thomson Reuters.

El nombramiento de Manuel es parte de los esfuerzos de H&R Block para transformarse en una empresa más ágil e innovadora, centrándose en proporcionar un valor creciente a los clientes, franquiciados, asociados y accionistas. Se espera que su experiencia sea fundamental para expandir las capacidades de productos de la empresa y para impulsar la transformación del modelo de negocio.

H&R Block (NYSE: HRB)는 Scott Manuel을 새로운 최고 전략 및 운영 책임자로 임명하고, 2024년 8월 7일부터 효력을 발휘합니다. 이번 신설된 역할은 데이터 과학 및 인공지능를 활용하여 회사의 장기 전략을 추진하고, 부동산 및 지원 업무의 생산성을 향상시키는 것을 목표로 하고 있습니다. Manuel은 CEO Jeff Jones에게 보고하며, Tribute Technology, McClatchy 및 Thomson Reuters에서의 이전 경력을 통해 전략, 기술 및 AI에 대한 광범위한 경험을 가지고 있습니다.

Manuel의 임명은 H&R Block이 고객, 가맹점, 직원 및 주주에게 증가된 가치를 제공하는 데 중점을 두고, 더 민첩하고 혁신적인 회사로 변모하기 위한 노력의 일환입니다. 그의 전문성이 회사의 제품 능력을 확장하고 비즈니스 모델 변화를 주도하는 데 중요할 것으로 예상됩니다.

H&R Block (NYSE: HRB) a nommé Scott Manuel nouveau Directeur de la stratégie et des opérations, avec effet à partir du 7 août 2024. Ce poste nouvellement créé vise à piloter la stratégie à long terme de l'entreprise, en tirant parti de la science des données et de l'IA, tout en améliorant la productivité dans l'immobilier et les opérations de soutien. Manuel, qui rendra compte au PDG Jeff Jones, apporte une vaste expérience en stratégie, technologie et IA grâce à ses précédents rôles chez Tribute Technology, McClatchy et Thomson Reuters.

La nomination de Manuel s'inscrit dans le cadre des efforts d'H&R Block pour se transformer en une entreprise agile et innovante, axée sur la fourniture d'une valeur accrue aux clients, franchisés, associés et actionnaires. Son expertise devrait être importante pour élargir les capacités de produits de l'entreprise et pour conduire la transformation du modèle commercial.

H&R Block (NYSE: HRB) hat Scott Manuel zum neuen Chief Strategy and Operations Officer ernannt, mit Wirkung zum 7. August 2024. Diese neu geschaffene Position soll die langfristige Strategie des Unternehmens vorantreiben, indem Datenwissenschaft und KI genutzt werden, während die Produktivität in der Immobilien- und Unterstützungsoperation verbessert wird. Manuel, der an CEO Jeff Jones berichtet, bringt umfassende Erfahrung in Strategie, Technologie und KI aus seinen vorherigen Positionen bei Tribute Technology, McClatchy und Thomson Reuters mit.

Manuels Ernennung ist Teil der Bemühungen von H&R Block, sich in ein agiles und innovatives Unternehmen zu verwandeln, das darauf abzielt, den Kunden, Franchisenehmern, Mitarbeitern und Aktionären einen höheren Wert zu bieten. Seine Expertise wird voraussichtlich entscheidend dabei helfen, die Produktfähigkeiten des Unternehmens zu erweitern und die Transformation des Geschäftsmodells voranzutreiben.

Positive
  • Appointment of experienced executive Scott Manuel as Chief Strategy and Operations Officer
  • Focus on leveraging data science and AI for long-term strategy
  • Aim to improve productivity and effectiveness across operations
  • Potential for business model expansion and digital product transformation
Negative
  • None.

Insights

The appointment of Scott Manuel as Chief Strategy and Operations Officer at H&R Block is a strategic move that could have long-term implications for the company's future direction. Manuel's extensive background in technology, AI and digital transformation suggests H&R Block is positioning itself for significant modernization efforts.

His experience at Thomson Reuters, particularly in expanding product capabilities in emerging technologies, could be crucial for H&R Block's evolution in the rapidly changing tax preparation and financial services landscape. The focus on data science and AI in his new role indicates a push towards more tech-driven, efficient operations.

However, investors should note that while this appointment signals positive intent, the actual impact on financial performance may take time to materialize. The effectiveness of the strategy and Manuel's ability to execute within H&R Block's specific context will be key factors to watch in the coming quarters.

Manuel's appointment signals H&R Block's commitment to technological advancement, particularly in AI and data science. His background, including co-inventing five patents in digital identity, suggests a strong potential for innovative product development.

The focus on combining strategy with AI-enabled operations could lead to significant efficiency gains and potentially new service offerings. This could help H&R Block compete more effectively in an increasingly digital financial services landscape.

However, the challenge lies in implementation. Transforming a traditional tax preparation company into a tech-savvy financial services provider is a complex undertaking. Investors should monitor the pace of innovation and any new product announcements in the coming months to gauge the success of this strategic shift.

The creation of this new C-suite position combining strategy and operations is a significant organizational change for H&R Block. It suggests a move towards a more integrated approach to strategy formulation and execution, which could lead to faster decision-making and implementation.

Manuel's diverse experience across different industries, including his recent role in consolidating acquired software companies, indicates he may bring a fresh perspective to H&R Block's operations. This could be particularly valuable as the company seeks to transform and expand its services.

However, investors should be aware that such significant organizational changes can also lead to short-term disruptions. The success of this restructuring will depend on how well Manuel integrates into the existing leadership team and aligns with the company's culture. It will be important to monitor any changes in operational efficiency and strategic direction in the coming quarters.

The new role unites functions to drive long-term strategy enabled by data science and AI, and combines key operational levers to improve productivity and effectiveness across real estate and support organizations

KANSAS CITY, Mo., Aug. 07, 2024 (GLOBE NEWSWIRE) -- H&R Block, Inc. (NYSE: HRB), a leading provider of global tax preparation, financial products and small business solutions, today announced that Scott Manuel will join the company in the newly created role of Chief Strategy and Operations Officer, effective August 7, 2024. Manuel will report to President and Chief Executive Officer Jeff Jones and will be charged with driving the strategic agenda for Block, while at the same time helping to build deeper capabilities in AI, productivity, client support and real estate.

"Scott is a seasoned leader with a proven track record of driving growth, operational excellence, and customer-centric innovation in complex and dynamic environments," said Jones. "He brings a wealth of experience and expertise in strategy, technology and artificial intelligence, and executional excellence that will be invaluable as we continue to transform H&R Block into an agile and innovative company that delivers more value to our clients, franchisees, associates, and shareholders."

Prior to joining Block, Manuel was President and General Manager at Tribute Technology where he led the consolidation and transformation of acquired software companies serving the funeral home services industry. Previously, he was Chief Product Officer and General Manager at McClatchy, where he drove business model expansion and digital product transformation of the local-news media company.

He also held various leadership roles at Thomson Reuters, a public, information and analytics company that serves tax, accounting, finance and legal professionals, where he expanded the company’s product capabilities in emerging technologies and co-invented five patents in digital identity.

"H&R Block has a strong brand, a loyal customer base, and a talented team of associates and tax professionals. I’m excited for the tremendous opportunity to leverage its scale and expertise to deliver more value and convenience to millions of customers and small businesses,” said Manuel. "I look forward to working with Jeff and the rest of the leadership team to deliver on our Purpose of providing help and inspiring confidence in our clients and communities everywhere.”

Manuel holds a Master of Business Administration from Duke University's Fuqua School of Business and a Bachelor of Science in Computer Engineering from North Carolina State University. He is also an Eagle Scout and a mentor for engineering and management students. He serves on the board of Syrinx Labs, a decision support company that creates competitive advantage for clients through the application of advanced technology.

For more information about H&R Block, visit HRBlock.com.

About H&R Block
H&R Block, Inc. (NYSE: HRB) provides help and inspires confidence in its clients and communities everywhere through global tax preparation services, financial products, and small-business solutions. The company blends digital innovation with human expertise and care as it helps people get the best outcome at tax time and also be better with money using its mobile banking app, Spruce. Through Block Advisors and Wave, the company helps small-business owners thrive with year-round bookkeeping, payroll, advisory, and payment processing solutions. For more information, visit H&R Block News.

For inquiries, please contact:
Media Relations: Teri Daley, (816) 854-3787, teri.daley@hrblock.com
  Media Desk: Mediadesk@hrblock.com
   
Investor Relations: Michaella Gallina, (816) 854-3022, michaella.gallina@hrblock.com
  Jordyn Eskijian, (816) 854-5674, jordyn.eskijian@hrblock.com


A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/da4aaa27-ea9b-4bfb-8457-b76b15f07aa5


FAQ

When will Scott Manuel join H&R Block (HRB) as Chief Strategy and Operations Officer?

Scott Manuel will join H&R Block (HRB) as Chief Strategy and Operations Officer on August 7, 2024.

What are the main responsibilities of Scott Manuel in his new role at H&R Block (HRB)?

Scott Manuel will be responsible for driving H&R Block's strategic agenda, building deeper capabilities in AI, improving productivity, enhancing client support, and optimizing real estate operations.

What is H&R Block's (HRB) goal in creating this new executive position?

H&R Block (HRB) aims to transform into a more agile and innovative company, delivering increased value to clients, franchisees, associates, and shareholders through this new role.

What relevant experience does Scott Manuel bring to his new position at H&R Block (HRB)?

Scott Manuel brings experience from leadership roles at Tribute Technology, McClatchy, and Thomson Reuters, with expertise in strategy, technology, AI, and digital product transformation.

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