The Home Depot Adopts HPE GreenLake for Aruba Networking and Aruba ESP to Drive Enhanced Customer and Associate Experiences

Rhea-AI Summary

The Home Depot, the largest home improvement retailer, has partnered with Hewlett Packard Enterprise (HPE) to enhance its networking capabilities using Aruba ESP and HPE GreenLake for Aruba. This initiative aims to deliver superior customer experiences by streamlining operations and improving connectivity in its U.S. stores. The new network will support advanced functionalities, boost speed and flexibility, and offer network-as-a-service (NaaS) benefits. With over 2,300 stores and 500,000 associates, this investment reflects The Home Depot's commitment to technology as a core driver of retail innovation.

Positive

• Partnership with HPE aims to enhance customer experiences.
• Implementation of HPE GreenLake for Aruba supports advanced functionalities.
• New network improves speed, scale, and flexibility.
• Focus on technology to streamline store operations and improve customer service.

Negative

• None.

World’s Largest Home Improvement Retailer Deploys Edge Technology for Full Network Refresh in North America Stores

SAN JOSE, Calif.--(BUSINESS WIRE)-- Aruba, a Hewlett Packard Enterprise company (NYSE: HPE), today announced that The Home Depot^®, the world’s largest home improvement retailer, has selected Aruba ESP (Edge Services Platform) delivered via HPE GreenLake for Aruba networking, to power advanced customer and associate experiences across its U.S. stores. The Home Depot has expanded its partnership with Aruba to architect a solid network foundation that provides speed, scale, and flexibility. The HPE GreenLake for Aruba network as a service (NaaS) offering provides a compelling solution with agility and flexibility for The Home Depot.

The Home Depot, the world’s largest home improvement retailer, has selected Aruba ESP (Edge Services Platform) delivered via HPE GreenLake for Aruba networking, to power advanced customer and associate experiences across its U.S. stores. (Source: The Home Depot)

For The Home Depot, delivering a seamless, frictionless experience to its customers and 500,000 associates is paramount. As a leading innovator in retail, the company continues to enhance the interconnected experience that blends the digital and physical worlds; one that allows customers to peruse, research, and purchase with ease, and delivers a familiar experience, regardless of whether they’re in-store, online, or using the mobile app. Its stores continue to be the center of the customer experience – in the first quarter of 2022, more than 50 percent of online orders were fulfilled through a store.

“Our goal is to enable technology to remove the friction from our customers’ and associates’ experiences each and every day,” said Daniel Grider, vice president of technology at The Home Depot. “Our customers trust us to have the right tools and materials to complete their home improvement projects; having an in-store network that further supports interconnected capabilities like in-store navigation or image search allows them to get back to their projects more quickly.”

Customers are at the heart of everything The Home Depot does, so its technology investments and initiatives are intended to make it easier for customers to design, visualize, and buy materials for their projects. For example, maintaining strong connectivity in stores will help provide Home Depot associates the ability to deliver a great customer experience. The Home Depot is rolling out Zebra Technologies’ TC52ax handheld devices, allowing associates to easily check pricing and inventory availability in hand or from more than 40 feet away, which is helpful when serving customers and locating products in overhead storage.

The Home Depot’s refreshed network will streamline IT management and operations. Solutions like Aruba Central cloud with AIOps capabilities allow the company to proactively monitor network health and address issues before they negatively impact performance. The Home Depot’s wireless solution includes Aruba location services via WLAN APs, which provide zero-touch determination of AP location, continuously validate and update location, and provide a set of universal coordinates that may be transposed on any building floor map or web mapping platform.

To hear more about The Home Depot technology investments driving enhanced customer and associate experiences, watch the mainstage presentation at HPE Discover 2022.

About The Home Depot

The Home Depot is the world's largest home improvement specialty retailer. At the end of the first quarter, the company operated a total of 2,316 retail stores in all 50 states, the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guam, 10 Canadian provinces and Mexico. The company employs approximately 500,000 associates. The Home Depot's stock is traded on the New York Stock Exchange (NYSE: HD) and is included in the Dow Jones industrial average and Standard & Poor's 500 index. The Home Depot is #17 on the 2022 Fortune 500.

About Aruba, a Hewlett Packard Enterprise company

Aruba, a Hewlett Packard Enterprise company, is the global leader in secure, intelligent edge-to-cloud networking solutions that use AI to automate the network, while harnessing data to drive powerful business outcomes. With Aruba ESP (Edge Services Platform) and as-a-service options, Aruba takes a cloud-native approach to helping customers meet their connectivity, security, and financial requirements across campus, branch, data center, and remote worker environments, covering all aspects of wired, wireless LAN, and wide area networking (WAN).

To learn more, visit Aruba at www.arubanetworks.com. For real-time news updates, follow Aruba on Twitter and Facebook, and for the latest technical discussions on mobility and Aruba products, visit the Airheads Community at community.arubanetworks.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220627005218/en/

Kari Curto

Aruba, a Hewlett Packard Enterprise company

+1 650-504-1076

kari.curto@hpe.com

Kathleen Keith

Aruba, a Hewlett Packard Enterprise company

+1 707-529-4507

kathleen.keith@hpe.com

Source: Aruba, a Hewlett Packard Enterprise company

FAQ

What is the recent partnership between Home Depot and HPE?

Home Depot has partnered with Hewlett Packard Enterprise (HPE) to deploy Aruba ESP and HPE GreenLake for Aruba, enhancing its U.S. stores' networking capabilities.

How does the HPE GreenLake for Aruba impact Home Depot's operations?

HPE GreenLake for Aruba aims to streamline Home Depot's IT management, improving speed and flexibility in store operations.

What technology is Home Depot implementing for better customer experiences?

Home Depot is implementing Aruba ESP and HPE GreenLake for Aruba networking to enhance customer and associate experiences in its stores.

What does NaaS mean for Home Depot's networking strategy?

NaaS (network-as-a-service) offers Home Depot agility and flexibility in managing its networking resources, supporting advanced customer experiences.

How many stores does Home Depot operate?

Home Depot operates over 2,300 retail stores across the U.S., Canada, and Mexico.