Welcome to our dedicated page for Helport AI news (Ticker: HPAI), a resource for investors and traders seeking the latest updates and insights on Helport AI stock.
Helport AI Ltd (HPAI) delivers AI-powered solutions that redefine customer service operations for global enterprises. This news hub provides investors and industry professionals with essential updates about the company’s technological advancements and market position.
Track official announcements including quarterly earnings, product enhancements to the AI Assist platform, and strategic partnerships. Our curated feed also covers leadership updates, operational expansions, and recognition of industry achievements.
This resource enables stakeholders to monitor HPAI’s progress in contact center automation and quality assurance innovations. All content is sourced directly from company communications to ensure accuracy and timeliness.
Bookmark this page for streamlined access to Helport AI’s latest developments as it continues to shape AI-driven customer experience solutions across industries.
Helport AI (NASDAQ: HPAI) has launched an enhanced AI-powered software solution for the consumer financing industry, focusing on debt servicing and recovery automation. The rollout is being managed through their new Philippines office, established in January 2025 as the company's 'Global Center of Excellence' for AI operations.
The software features include AI-Guided Conversation for intelligent scripting and automated call summaries, Real-time Compliance & Risk Management for regulatory adherence, and Data-driven Business Optimization for operational efficiency. Since opening its Philippines office, Helport AI has secured partnerships with three consumer financing companies, including two U.S.-listed firms, to implement their AI software across Southeast Asia.
The company reports successful pilot programs demonstrating improvements in agent efficiency, customer engagement, and management oversight. This launch aligns with Helport AI's strategy to expand its AI-driven customer contact solutions in high-impact industries like mortgage sales, insurance, and consumer financing.
Helport AI (NASDAQ: HPAI) reported financial results for H1 FY2025 ending December 31, 2024. Revenue increased 13.1% to $16.4 million, driven by a 29.1% growth in average monthly subscribed seats to 6,469. However, gross profit decreased 7.7% to $9.0 million, and net income fell 82.9% to $1.1 million due to increased investments in R&D, compliance costs, and global expansion.
Key operational milestones include:
- Approval and availability on Google Cloud Marketplace
- Partnership with a US wholesale mortgage lender reaching 100,000+ loan officers
- New Philippines office establishment with 100+ workers
- Strategic partnerships with three consumer financing companies and seven U.S. insurance agencies
The company maintains positive operating cash flow of $3.9 million and continues to invest in AI capabilities, including voice cloning and multilingual automation, while expanding its presence in North America and Southeast Asia.
Helport AI (NASDAQ: HPAI), an AI technology company focused on intelligent customer communication solutions, has scheduled its First Half Fiscal Year 2025 financial results conference call for Monday, March 31, 2025, at 4:30 p.m. Eastern Time.
The conference call will be hosted by CEO and Chairman Guanghai Li, alongside President and Interim CFO Amy Fong, featuring results for the period ended December 31, 2024. The presentation will be available during the webcast and through the company's investor relations website. A replay will be accessible until July 1, 2025.
Helport AI (NASDAQ: HPAI) has launched an upgraded version of its AI Insurance Edition software, specifically designed for the insurance sector. The company has secured partnerships with five U.S. insurance agencies operating under a top-ten ranked insurance franchise to pilot the solution.
The enhanced platform features:
- AI-driven expertise for policy analysis and risk assessment
- Smart marketing and personalized recommendations
- Real-time compliance and risk management
- Data-driven business optimization
The solution aims to address industry challenges including complex regulatory requirements, broad product offerings, and expertise-driven decision-making. Initially targeting home and auto insurance sales, the platform is designed to improve policy recommendations, enhance operational efficiency, and provide real-time compliance monitoring.
Helport AI (NASDAQ: HPAI) announced a CFO transition, with Mr. Tao Ke stepping down effective March 12, 2025. The company has appointed Amy Fong, current President and Director, as interim CFO while searching for a permanent replacement.
Fong, who joined as President and Director in January 2025, brings over 25 years of experience across banking, private equity, management consulting, and non-profit sectors. Her previous roles include:
- COO and Managing Director at FountainVest Partners (Asia) (2019-2024)
- CEO of Save the Children Hong Kong
- Two decades in financial services with JP Morgan, Credit Suisse, and Merrill Lynch
She holds an MBA in Finance from Columbia Business School and a BSBA in Accounting and International Finance from Georgetown University.
Helport AI (NASDAQ: HPAI) has announced major upgrades to its enterprise knowledge base system, introducing AI-powered self-learning and multimodal capabilities. The enhanced system features:
- AI-driven self-learning algorithms for dynamic refinement and improved accuracy
- Multimodal data integration with over 90% accuracy in parsing text, audio, and video
- Response times under 800ms for AI-powered queries
- OpenAPI framework for CRM and enterprise system integration
- Enhanced RAG technology and enterprise-grade security features
The system is designed to create unique, company-specific knowledge bases for enterprise customers, incorporating proprietary data and processes. The platform supports multiple languages and provides real-time, contextual insights to improve customer service, sales support, and decision-making across finance, healthcare, and public sectors.
Helport AI (NASDAQ: HPAI) has announced the opening of its new office in the Philippines, establishing a Global Center of Excellence for AI operations and training. Located at IBM Plaza in Eastwood City, Quezon City, the facility will focus on advancing the company's AI-driven solutions for the Business Process Outsourcing (BPO) industry.
The office will serve as a hub for research and development, particularly focusing on refining Helport AI's flagship product - an intelligent co-pilot software for call center agents that provides real-time guidance and reduces training costs. The grand opening event included keynotes on 'The Future of AI in BPO', software demonstrations, and was attended by over fifty guests including BPO companies, investors, and industry representatives.
CEO Guanghai Li emphasized the strategic importance of the Philippines location, citing its thriving BPO sector and skilled workforce as key factors in the decision.
Helport AI (NASDAQ: HPAI) has announced a strategic partnership with LendSure Mortgage Corp. to integrate AI-powered tools into mortgage lending operations. The collaboration aims to enhance loan officer productivity and reduce costs across LendSure's network of over 100,000 loan officers.
The partnership will provide real-time guidance on mortgage loan sales, objection handling, and comprehensive loan program information. Helport AI's platform will facilitate seamless communication between account executives and loan officers while streamlining management processes.
The integration operates on a performance-based subscription model, designed to scale with usage and success. The partnership aims to reduce overhead costs for lenders and lower mortgage costs for borrowers through improved operational efficiency. LendSure expects this AI integration to drive sales performance and contribute to industry-wide transformation.
Helport AI (NASDAQ: HPAI) has announced the appointment of Amy Fong as President and director, effective January 1, 2025. This appointment expands the Board to 5 directors, with 3 being independent. Fong brings over 25 years of experience across banking, private equity, management consulting, and non-profit sectors.
Prior to joining Helport AI, Fong served as Chief Operating Officer and Managing Director at FountainVest Partners (Asia), later becoming Senior Advisor in 2024. Her previous roles include CEO of Save the Children Hong Kong and positions at JP Morgan, Credit Suisse, and Merrill Lynch. She currently serves on the Listing Committee of the Hong Kong Stock Exchange.
In her new role, Fong will lead capital market financing plans, oversee investor relations and M&A activities, and develop strategic partnerships with core customers.
Helport AI (NASDAQ: HPAI), an AI technology company focused on intelligent customer communication solutions, has announced its upcoming participation in a fireside chat hosted by Alliance Global Partners. The event will feature CFO Tao Ke in conversation with Senior Analyst Brian Kinstlinger on December 17, 2024, at 10:30 a.m. ET. The session will be accessible via webcast, with a replay available for at least 30 days on the company's investor relations website. One-on-one investor meetings can be scheduled through MZ Group.
