Helport AI Opens Office in the Philippines
Helport AI (NASDAQ: HPAI) has announced the opening of its new office in the Philippines, establishing a Global Center of Excellence for AI operations and training. Located at IBM Plaza in Eastwood City, Quezon City, the facility will focus on advancing the company's AI-driven solutions for the Business Process Outsourcing (BPO) industry.
The office will serve as a hub for research and development, particularly focusing on refining Helport AI's flagship product - an intelligent co-pilot software for call center agents that provides real-time guidance and reduces training costs. The grand opening event included keynotes on 'The Future of AI in BPO', software demonstrations, and was attended by over fifty guests including BPO companies, investors, and industry representatives.
CEO Guanghai Li emphasized the strategic importance of the Philippines location, citing its thriving BPO sector and skilled workforce as key factors in the decision.
Helport AI (NASDAQ: HPAI) ha annunciato l'apertura del suo nuovo ufficio nelle Filippine, creando un Centro Globale di Eccellenza per le operazioni e la formazione nell'ambito dell'intelligenza artificiale. Situata nell'IBM Plaza a Eastwood City, Quezon City, la struttura si concentrerà sullo sviluppo delle soluzioni guidate dall'IA dell'azienda per il settore dell'Outsourcing dei Processi Aziendali (BPO).
L'ufficio servirà come un centro per la ricerca e lo sviluppo, con particolare attenzione al miglioramento del prodotto di punta di Helport AI: un software co-pilota intelligente per gli agenti dei call center che fornisce indicazioni in tempo reale e riduce i costi di formazione. L'evento di inaugurazione ha incluso interventi sul tema 'Il Futuro dell'IA nel BPO', dimostrazioni software e ha visto la partecipazione di oltre cinquanta ospiti, tra cui aziende BPO, investitori e rappresentanti del settore.
Il CEO Guanghai Li ha sottolineato l'importanza strategica della sede filippina, citando il fiorente settore BPO e la forza lavoro qualificata come fattori chiave nella decisione.
Helport AI (NASDAQ: HPAI) ha anunciado la apertura de su nueva oficina en Filipinas, estableciendo un Centro Global de Excelencia para operaciones y formación en IA. Ubicada en IBM Plaza en Eastwood City, Quezon City, la instalación se centrará en avanzar en las soluciones impulsadas por IA de la empresa para la industria de la Externalización de Procesos de Negocio (BPO).
La oficina servirá como un centro de investigación y desarrollo, con un enfoque especial en perfeccionar el producto insignia de Helport AI: un software de copiloto inteligente para agentes de call center que proporciona orientación en tiempo real y reduce los costos de formación. El evento de gran apertura incluyó conferencias sobre 'El Futuro de la IA en BPO', demostraciones de software y contó con la asistencia de más de cincuenta invitados, incluidas empresas BPO, inversores y representantes de la industria.
El CEO Guanghai Li enfatizó la importancia estratégica de la ubicación en Filipinas, citando su próspero sector BPO y su fuerza laboral calificada como factores clave en la decisión.
Helport AI (NASDAQ: HPAI)는 필리핀에 새로운 사무소를 개소하고 AI 운영 및 교육을 위한 글로벌 우수 센터를 수립했다고 발표했습니다. 쿼존 시티의 이스트우드 시티에 위치한 IBM 플라자에서 이 시설은 기업 프로세스 아웃소싱(BPO) 산업을 위한 회사의 AI 기반 솔루션을 발전시키는 데 집중할 예정입니다.
이 사무소는 연구 개발의 허브 역할을 하며, 특히 실시간 안내를 제공하고 교육 비용을 줄이는 콜센터 에이전트를 위한 지능형 코파일럿 소프트웨어인 Helport AI의 주력 제품 개선에 주력합니다. 개막 행사에는 'BPO에서의 AI의 미래'에 대한 기조연설과 소프트웨어 시연이 포함되었으며, BPO 회사, 투자자 및 산업 대표를 포함한 50명 이상의 손님이 참석했습니다.
CEO Guanghai Li는 필리핀 위치의 전략적 중요성을 강조하며, 번성하는 BPO 부문과 숙련된 인력을 결정의 핵심 요소로 인용했습니다.
Helport AI (NASDAQ: HPAI) a annoncé l'ouverture de son nouveau bureau aux Philippines, établissant un Centre Mondial d'Excellence pour les opérations et la formation en IA. Située au IBM Plaza à Eastwood City, Quezon City, l'installation se concentrera sur l'avancement des solutions alimentées par l'IA de l'entreprise pour l'industrie de l'externalisation des processus d'affaires (BPO).
Le bureau servira de hub pour la recherche et le développement, en mettant particulièrement l'accent sur l'amélioration du produit phare de Helport AI : un logiciel de co-pilote intelligent pour les agents de centre d'appels qui fournit des conseils en temps réel et réduit les coûts de formation. L'événement d'inauguration comprenait des conférences sur 'L'avenir de l'IA dans le BPO', des démonstrations de logiciels et a été assisté par plus de cinquante invités, y compris des entreprises BPO, des investisseurs et des représentants de l'industrie.
Le PDG Guanghai Li a souligné l'importance stratégique de l'emplacement aux Philippines, citant son secteur BPO florissant et sa main-d'œuvre qualifiée comme des facteurs clés de la décision.
Helport AI (NASDAQ: HPAI) hat die Eröffnung seines neuen Büros auf den Philippinen bekannt gegeben und damit ein Global Center of Excellence für KI-Operationen und Schulungen eingerichtet. Der Standort befindet sich im IBM Plaza in Eastwood City, Quezon City, und wird sich darauf konzentrieren, die KI-gestützten Lösungen des Unternehmens für die Business Process Outsourcing (BPO)-Branche voranzutreiben.
Das Büro wird als Zentrum für Forschung und Entwicklung dienen, wobei der Schwerpunkt auf der Verbesserung des Flaggschiffprodukts von Helport AI liegt: einer intelligenten Co-Pilot-Software für Callcenter-Agenten, die Echtzeitleitungen bietet und die Schulungskosten senkt. Die Eröffnungsfeier umfasste Hauptvorträge zum Thema 'Die Zukunft der KI im BPO', Softwaredemonstrationen und wurde von über fünfzig Gästen besucht, darunter BPO-Unternehmen, Investoren und Branchenvertreter.
CEO Guanghai Li betonte die strategische Bedeutung des Standorts auf den Philippinen und nannte den florierenden BPO-Sektor sowie die qualifizierte Arbeitskräfte als Schlüsselfaktoren für die Entscheidung.
- Strategic expansion into a major BPO market
- Establishment of a Global Center of Excellence for AI operations
- Strong interest from potential partners and industry leaders at launch event
- None.
New ‘Global Center of Excellence’ to Drive Artificial Intelligence Operations and Service Offerings in the Business Process Outsourcing Industry
SINGAPORE and SAN DIEGO, Jan. 31, 2025 (GLOBE NEWSWIRE) -- Helport AI Limited (NASDAQ: HPAI) (“Helport AI”), an AI technology company serving enterprise clients with intelligent customer communication software, services, and solutions, today announced the grand opening of its new office in the Philippines. Located at the IBM Plaza in Eastwood City, Quezon City, this facility is expected to establish Helport AI's Global Center of Excellence for AI operations and training.
The new office represents Helport AI's commitment to fostering innovation in the business process outsourcing (BPO) industry and supporting the growing demand for advanced AI solutions in Southeast Asia. The office will serve as a hub for Helport AI’s research and development efforts.
A Strategic Step for Helport AI
Guanghai Li, CEO of Helport AI, highlighted the significance of this milestone during the opening ceremony. "Our decision to establish a presence in the Philippines underscores the immense potential of this region," said Li. "The Philippines is home to a thriving BPO sector and a highly skilled workforce. We believe this office will play a pivotal role in advancing our AI-driven solutions, helping our clients achieve greater efficiency, enhancing customer satisfaction, and anticipating potential industry disruption."
The Philippines office will focus on refining Helport AI's flagship product, an intelligent co-pilot software for call center agents. This technology provides real-time guidance to agents, optimizing customer interactions while reducing onboarding time and training costs. As an integral part of Helport AI’s portfolio, this tool has already proven its scalability, with clients reporting improved agent performance and operational efficiency.
A Celebration of Innovation and Collaboration
The grand opening event featured a series of keynotes and discussions, including a presentation on "The Future of AI in BPO" and a live demonstration of Helport AI's software. The program concluded with a ribbon-cutting ceremony and a networking session attended by industry leaders, government officials, and alliance partners.
Over fifty guests, including representatives from local BPO companies, investors, industry associations, and members of the news media, attended the gathering. They expressed interest in Helport AI's solutions and demonstrated a desire for future collaboration, signaling the potential for partnerships in the region.
Looking Ahead
This new office marks another chapter in Helport AI's journey toward redefining the future of AI in the BPO sector. With robust in-house AI training capabilities and a growing global footprint, Helport AI aspires to empower businesses, transform customer interactions, and drive sustainable growth.
About Helport AI
Helport AI (NASDAQ: HPAI) is an AI technology company dedicated to optimizing customer communication through its digital platform and intelligent software solutions. Offering enterprise level customer contact services, Helport AI’s mission is to empower everyone to work as an expert. Learn more at www.helport.ai.
Forward-Looking Statements
Certain statements in this announcement are forward-looking statements, including, but not limited to, Helport AI's business plan and outlook. These forward-looking statements involve known and unknown risks and uncertainties and are based on Helport AI’s current expectations and projections about future events that Helport AI believes may affect its financial condition, results of operations, business strategy and financial needs. Investors can identify these forward-looking statements by words or phrases such as “approximates,” “believes,” “hopes,” “expects,” “anticipates,” “estimates,” “projects,” “intends,” “plans,” “will,” “would,” “should,” “could,” “may” or other similar expressions. Helport AI undertakes no obligation to update or revise publicly any forward-looking statements to reflect subsequent occurring events or circumstances, or changes in its expectations, except as may be required by law. Although Helport AI believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will turn out to be correct, and Helport AI cautions investors that actual results may differ materially from the anticipated results and encourages investors to review other factors that may affect its future results in Helport AI’s registration statement and other filings with the U.S. Securities and Exchange Commission.
Helport AI Investor Relations:
Website: https://ir.helport.ai/
Email: ir@helport.ai
External Investor Relations Contact:
Chris Tyson
Executive Vice President
MZ North America
Direct: 949-491-8235
HPAI@mzgroup.us
www.mzgroup.us
A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/9fdedad8-fef3-4e3b-8b9e-40960895c3a5
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