Helport AI Launches Enhanced AI Software to Modernize Consumer Financing Operations
Helport AI (NASDAQ: HPAI) has launched an enhanced AI-powered software solution for the consumer financing industry, focusing on debt servicing and recovery automation. The rollout is being managed through their new Philippines office, established in January 2025 as the company's 'Global Center of Excellence' for AI operations.
The software features include AI-Guided Conversation for intelligent scripting and automated call summaries, Real-time Compliance & Risk Management for regulatory adherence, and Data-driven Business Optimization for operational efficiency. Since opening its Philippines office, Helport AI has secured partnerships with three consumer financing companies, including two U.S.-listed firms, to implement their AI software across Southeast Asia.
The company reports successful pilot programs demonstrating improvements in agent efficiency, customer engagement, and management oversight. This launch aligns with Helport AI's strategy to expand its AI-driven customer contact solutions in high-impact industries like mortgage sales, insurance, and consumer financing.
Helport AI (NASDAQ: HPAI) ha lanciato una soluzione software potenziata dall'intelligenza artificiale per il settore del finanziamento al consumo, con un focus sull'automazione della gestione del debito e del recupero crediti. Il lancio è gestito dal nuovo ufficio nelle Filippine, inaugurato a gennaio 2025 come 'Centro Globale di Eccellenza' per le operazioni AI dell'azienda.
Le funzionalità del software includono Conversazioni Guidate dall'AI per script intelligenti e riepiloghi automatici delle chiamate, Compliance e Gestione del Rischio in Tempo Reale per garantire il rispetto delle normative, e Ottimizzazione Aziendale Basata sui Dati per migliorare l'efficienza operativa. Dall'apertura dell'ufficio nelle Filippine, Helport AI ha siglato partnership con tre società di finanziamento al consumo, tra cui due quotate negli Stati Uniti, per implementare il software AI nel Sud-est asiatico.
L'azienda segnala programmi pilota di successo che hanno dimostrato miglioramenti nell'efficienza degli agenti, nell'engagement dei clienti e nella supervisione gestionale. Questo lancio è in linea con la strategia di Helport AI di espandere le sue soluzioni di contatto clienti basate sull'AI in settori ad alto impatto come la vendita di mutui, l'assicurazione e il finanziamento al consumo.
Helport AI (NASDAQ: HPAI) ha lanzado una solución de software mejorada impulsada por inteligencia artificial para la industria de financiamiento al consumo, centrada en la automatización del servicio de deuda y recuperación. El despliegue se está gestionando a través de su nueva oficina en Filipinas, establecida en enero de 2025 como el 'Centro Global de Excelencia' para las operaciones de IA de la compañía.
Las características del software incluyen Conversación Guiada por IA para guiones inteligentes y resúmenes automáticos de llamadas, Gestión de Cumplimiento y Riesgo en Tiempo Real para adherencia regulatoria, y Optimización Empresarial Basada en Datos para mejorar la eficiencia operativa. Desde la apertura de su oficina en Filipinas, Helport AI ha asegurado asociaciones con tres compañías de financiamiento al consumo, incluyendo dos empresas listadas en EE.UU., para implementar su software de IA en el sudeste asiático.
La empresa reporta programas piloto exitosos que demuestran mejoras en la eficiencia de los agentes, el compromiso del cliente y la supervisión gerencial. Este lanzamiento se alinea con la estrategia de Helport AI de expandir sus soluciones de contacto con clientes impulsadas por IA en industrias de alto impacto como ventas hipotecarias, seguros y financiamiento al consumo.
Helport AI (NASDAQ: HPAI)는 소비자 금융 산업을 위한 향상된 AI 기반 소프트웨어 솔루션을 출시했으며, 부채 서비스 및 회수 자동화에 중점을 두고 있습니다. 이 출시는 2025년 1월에 설립된 필리핀 신사무소를 통해 관리되며, 이 사무소는 회사의 AI 운영을 위한 '글로벌 우수 센터'로 지정되었습니다.
소프트웨어 기능에는 지능형 스크립팅과 자동 통화 요약을 위한 AI 가이드 대화, 규제 준수를 위한 실시간 컴플라이언스 및 위험 관리, 그리고 운영 효율성을 위한 데이터 기반 비즈니스 최적화가 포함됩니다. 필리핀 사무소 개설 이후 Helport AI는 동남아시아 전역에서 AI 소프트웨어를 구현하기 위해 미국 상장 기업 두 곳을 포함한 세 개의 소비자 금융 회사와 파트너십을 체결했습니다.
회사는 에이전트 효율성, 고객 참여도, 관리 감독 향상을 입증한 성공적인 파일럿 프로그램 결과를 보고했습니다. 이번 출시는 모기지 판매, 보험, 소비자 금융과 같은 영향력이 큰 산업에서 AI 기반 고객 접촉 솔루션을 확장하려는 Helport AI의 전략과 부합합니다.
Helport AI (NASDAQ : HPAI) a lancé une solution logicielle améliorée propulsée par l'intelligence artificielle pour l'industrie du financement à la consommation, axée sur l'automatisation du service de la dette et du recouvrement. Le déploiement est géré depuis leur nouveau bureau aux Philippines, créé en janvier 2025 en tant que « Centre mondial d'excellence » pour les opérations IA de l'entreprise.
Les fonctionnalités du logiciel comprennent Conversation Guidée par IA pour des scripts intelligents et des résumés d'appels automatisés, Conformité et Gestion des Risques en Temps Réel pour assurer le respect réglementaire, ainsi que Optimisation Commerciale Basée sur les Données pour améliorer l'efficacité opérationnelle. Depuis l'ouverture de son bureau aux Philippines, Helport AI a conclu des partenariats avec trois sociétés de financement à la consommation, dont deux entreprises cotées aux États-Unis, pour déployer leur logiciel IA en Asie du Sud-Est.
L'entreprise rapporte des programmes pilotes réussis démontrant des améliorations de l'efficacité des agents, de l'engagement client et de la supervision managériale. Ce lancement s'inscrit dans la stratégie de Helport AI visant à étendre ses solutions de contact client pilotées par IA dans des secteurs à fort impact tels que la vente de prêts hypothécaires, l'assurance et le financement à la consommation.
Helport AI (NASDAQ: HPAI) hat eine verbesserte, KI-gestützte Softwarelösung für die Konsumfinanzierungsbranche eingeführt, die sich auf die Automatisierung von Schuldenmanagement und Inkasso konzentriert. Die Einführung wird über das neue Büro auf den Philippinen abgewickelt, das im Januar 2025 als "Globales Kompetenzzentrum" für KI-Operationen des Unternehmens gegründet wurde.
Zu den Softwarefunktionen gehören KI-gesteuerte Gespräche für intelligente Skripte und automatisierte Anrufzusammenfassungen, Echtzeit-Compliance und Risikomanagement zur Einhaltung gesetzlicher Vorschriften sowie Datengetriebene Geschäftsoptimierung zur Steigerung der operativen Effizienz. Seit der Eröffnung des Büros auf den Philippinen hat Helport AI Partnerschaften mit drei Konsumfinanzierungsunternehmen geschlossen, darunter zwei börsennotierte US-Unternehmen, um ihre KI-Software in Südostasien einzuführen.
Das Unternehmen berichtet von erfolgreichen Pilotprogrammen, die Verbesserungen bei der Effizienz der Agenten, der Kundenbindung und der Managementaufsicht zeigen. Dieser Start entspricht der Strategie von Helport AI, seine KI-basierten Kundenkontaktlösungen in Branchen mit hoher Wirkung wie Hypothekenverkauf, Versicherung und Konsumfinanzierung auszubauen.
- Secured three new partnerships, including two with U.S.-listed companies
- Successful pilot program deployments showing operational improvements
- Strategic expansion into high-growth Southeast Asian markets
- Launch of enhanced AI software with automated features reducing operational costs
- No specific financial metrics or performance data provided
- Early stage of market penetration with proven track record
Insights
Helport AI's launch of enhanced AI software for consumer financing represents a strategic expansion into a specialized vertical market with significant automation potential. The company has already secured three new partnerships, including two with U.S.-listed companies, demonstrating early market validation.
The Philippines operation serving as their Global Center of Excellence creates a dual advantage: establishing presence in a high-growth Southeast Asian market while creating a hub for global expansion. This regional approach could prove cost-effective for scaling their technology.
What's particularly noteworthy is the company's focus on the debt servicing and recovery segment, which typically suffers from operational inefficiencies, compliance risks, and customer experience challenges. By addressing these pain points with AI automation, Helport positions itself in a niche where ROI for clients could be clearly demonstrable through reduced operational costs and improved recovery rates.
While the announcement lacks specific financial projections, the successful pilot deployments suggest the solution has moved beyond conceptual stage to actual implementation. The company's targeted approach to specific high-impact industries indicates a disciplined go-to-market strategy rather than attempting to serve all markets simultaneously.
Helport AI's new software platform represents a specialized application of AI technology in the consumer financing vertical. The solution's architecture addresses three critical areas: AI-guided conversation for agent productivity, real-time compliance management for risk reduction, and data-driven optimization for continuous improvement.
The real-time intelligence component is particularly significant as it enables dynamic script adjustment and customer profiling during interactions. This represents an evolution beyond static decision trees that have most customer service automation to date. The compliance capabilities could prove especially valuable in heavily regulated financial services environments where violations carry substantial penalties.
The continuous analysis of customer dialogues, regulatory changes, and market trends positions this as an adaptive system rather than a static tool. This matters because financial regulations and customer expectations constantly evolve.
The Philippines deployment serves as both a proof-of-concept and a specialized training environment. By establishing this regional center, Helport gains access to a substantial pool of financial services professionals while developing specialized AI models for specific regulatory environments. The successful initial deployments suggest the solution has already overcome early implementation hurdles in actual operational environments.
New Offering Aims to Drive Efficiency and Compliance in Consumer Financing and Debt Collection
Successful Initial Deployments Already Underway in the Philippines
Partnerships Secured with Three Consumer Financing Companies, Including Two Publicly Listed in the U.S., Since the Opening of the Philippines Office
SINGAPORE and SAN DIEGO, April 15, 2025 (GLOBE NEWSWIRE) -- Helport AI Limited (NASDAQ: HPAI) (“Helport AI” or the “Company”), an AI technology company serving enterprise clients with intelligent customer communication software and services, today announced the launch of the newest version of its AI-powered software tailored for the consumer financing industry. The announcement marks a significant step forward in Helport AI’s mission to transform financial services through automation, real-time intelligence, and regulatory compliance.
The rollout is being led by Helport AI’s recently inaugurated Philippines office, which serves as the Company’s ‘Global Center of Excellence’ for AI operations and training. This regional hub has already completed successful pilot programs across multiple consumer financing projects, showcasing the software’s capacity to optimize collection strategies and improve customer outcomes in different regulatory environments.
“Our AI solutions are designed not only to enhance operational efficiency and accuracy, but to ensure compliance, accountability, and fairness in the consumer financing space,” said Guanghai Li, Chief Executive Officer of Helport AI. “With the Philippines as our strategic launch point, we are bringing transformative technology to one of Southeast Asia’s most dynamic financial markets, with the goal of serving customers worldwide.”
AI-Powered Transformation for Consumer Financing
Helport AI’s consumer financing solution leverages the Company’s proprietary real-time AI engine to automate core components of debt servicing and recovery, including:
- AI-Guided Conversation: real-time intelligent scripting, live customer profiling, and automated call summaries designed to increase agent accuracy and productivity, compliance, and reduced training costs.
- Real-time Compliance & Risk Management: the AI engine facilitates comprehensive regulatory compliance across customer interactions, with the aim of strengthening consumer protection, minimizing human errors, and reducing legal risks, while preserving customer trust.
- Data-driven Business Optimization: the AI engine continuously analyzes customer dialogue, feedback data, regulatory changes, and market trends to generate actionable insights and drive efficiency improvements.
By reducing manual processes, Helport AI's platform can help lower operational costs, shorten resolution time, and support lenders in achieving higher recovery rates, while preserving customer relationships.
Driving Impact in the Philippines and Beyond
Since the opening of its Philippines office in January 2025, Helport AI has secured partnerships with three consumer financing companies – two of which are publicly listed in the U.S. – to incorporate AI-driven software into debt collection operations across Southeast Asia. Leveraging its background in financial services, Helport AI’s software has been deployed in multiple test environments across debt collection and consumer financing, generating strong performance benchmarks, including increased agent efficiency, improved customer engagement, and enhanced management oversight.
Looking Ahead
The introduction of this new software version builds upon Helport AI’s broader strategy of applying AI-driven customer contact solutions to high-impact industries such as mortgage sales, insurance, and consumer financing. With a growing global presence and a portfolio of industry-tailored AI tools, the Company continues to partner with enterprise clients seeking scalable, cost-efficient solutions.
This announcement follows a series of strategic investments by Helport AI into infrastructure and talent across Southeast Asia and North America as the Company prepares for expanded deployment in high-growth financial services markets.
About Helport AI
Helport AI (NASDAQ: HPAI) is a global technology company serving enterprise clients with intelligent customer communication software and services. Its flagship product, AI Assist, acts as a real-time co-pilot for customer contact teams, delivering smart guidance and tools designed to drive sales, improve customer engagement, and lower costs. The Company’s mission is to empower everyone to work as an expert—using AI to elevate, not replace, human capability. Learn more at www.helport.ai.
Forward-Looking Statements
Certain statements in this announcement are forward-looking, including, but not limited to, Helport AI’s business strategies, expansion plans, and anticipated results. These statements involve risks and uncertainties based on current expectations and projections. Investors can identify these forward-looking statements by words or phrases such as “approximates,” “believes,” “hopes,” “expects,” “anticipates,” “estimates,” “projects,” “intends,” “plans,” “will,” “would,” “should,” “could,” “may” or other similar expressions, although not all forward-looking statements contain these identifying words. Helport AI undertakes no obligation to update or revise publicly any forward-looking statements to reflect subsequent occurring events or circumstances, or changes in its expectations, except as may be required by law. Although Helport AI believes that the expectations expressed in these forward-looking statements are reasonable, it cannot assure you that such expectations will turn out to be correct, and Helport AI cautions investors that actual results may differ materially from the anticipated results and encourages investors to review other factors that may affect its future results in Helport AI’s registration statement and other filings with the U.S. Securities and Exchange Commission.
Media Contact
Helport AI Investor Relations
Email: ir@helport.ai
Website: https://ir.helport.ai/
External Investor Relations Contact
Chris Tyson
Executive Vice President, MZ North America
Direct: +1 949-491-8235
Email: HPAI@mzgroup.us
Website: www.mzgroup.us
FAQ
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