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Hippo's First Connect Hits 100 Carrier & MGA Milestone and Launches New Appetite Finder Feature

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First Connect Insurance Services partners with Hiscox USA, reaching a milestone of 100 carriers and MGAs. The new Appetite Finder feature simplifies matching coverage needs with carrier appetites, enhancing agent experience. Hiscox USA offers same-day coverage for small businesses, emphasizing user-friendly tech solutions. Commercial products, especially in the hard market, are gaining traction among agents.
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The partnership between First Connect Insurance Services and Hiscox USA, highlighted by the launch of the Appetite Finder feature, represents a significant advancement in the digital insurance brokerage space. This collaboration aligns with the broader industry trend towards technological integration aimed at streamlining the insurance procurement process for agents and clients alike.

First Connect's achievement of partnering with over 100 carriers and MGAs (Managing General Agents) is indicative of the platform's growing influence and could potentially lead to increased market competition. By offering a wider array of options, First Connect is positioning itself as a one-stop-shop for independent agents, which might disrupt traditional brokerage models and force competitors to innovate similarly.

The Appetite Finder tool addresses a pain point in the insurance industry by automating the matching of client risk profiles with carrier preferences. This could lead to improved efficiency for agents and better-aligned coverage for clients, which, in turn, could result in higher client satisfaction and retention rates. Furthermore, the emphasis on serving small businesses with rapid coverage solutions could capture a significant segment of the market that values speed and simplicity.

The integration of the Appetite Finder into First Connect's platform is a noteworthy example of how the insurance industry is embracing digital transformation. The feature's ability to quickly determine carrier appetites for specific risks using technology is a leap forward in addressing the historically manual and time-consuming process of insurance underwriting.

By simplifying the workflow for agents, First Connect is not only enhancing the user experience but also potentially increasing the volume of policies written, as agents can serve clients more effectively. This technological adoption may set a new standard for the industry, compelling other carriers and platforms to innovate or risk falling behind.

Moreover, the collaboration with Hiscox USA, a company known for its digital-first approach, could serve as a case study for successful digital partnerships in the insurance sector. The synergy between First Connect's platform capabilities and Hiscox's product offerings could lead to a more seamless insurance experience for small businesses, a market that is often underserved by traditional insurance models.

From a financial perspective, the announcement by First Connect could have positive implications for revenue growth and market share expansion. The addition of Hiscox USA to its network and the introduction of the Appetite Finder tool may attract more independent agents to the platform, leading to an increase in policy sales and commission income.

The focus on small businesses, a segment with $5M or less in annual revenue, suggests a strategic targeting of a high-growth potential market. As these businesses often require tailored insurance solutions and quick coverage, First Connect's digital approach could translate into a competitive advantage, potentially increasing its profitability.

Investors and stakeholders should monitor the adoption rate of the Appetite Finder feature and the platform's ability to maintain and grow its carrier partnerships. The success of these initiatives could be a bellwether for First Connect's financial performance and its impact on the broader insurance industry.

Appetite Finder Checks with Multiple Carriers to Gauge their Appetite for Specific Risk Profiles

PALO ALTO, Calif., March 21, 2024 /PRNewswire/ -- First Connect Insurance Services, a digital platform designed to provide independent agents access to some of the nation's top carriers, announced today that it has partnered with Hiscox USA, and subsequently hit the 100-carrier and MGA milestone. First Connect also launched a new Appetite Finder feature today, making it easier for agents to match their client's coverage needs with carrier appetites.

"Our growth is the direct result of our ability to attract a variety of carriers to First Connect and provide independent agents with the optionality they need to build their businesses," said First Connect President, Aviad Pinkovezky.

Recently added to the platform, Hiscox USA provides same-day coverage for small businesses with $5M or less in annual revenue. The carrier allows agents to bind General Liability, Personal Liability, Business Owner's Policy, and Cyber Security coverage through a fast and easy all-digital experience. 

"We partnered with First Connect because they go above and beyond for independent agents, making their lives that much easier with an intuitive experience," said Hiscox USA CEO Kevin Kerridge. "We share those same priorities for all of our customers, and champion user-friendly tech solutions for small businesses that simplify, rather than overcomplicate."

The new Appetite Finder checks with multiple carriers to gauge their appetite for a specific risk profile, a complex problem to solve manually due to the dynamic nature of industry changes. The new feature considers both already appointed carriers and new carriers who may be seeking that specific type of business. 

"The value we deliver to agents is even more pronounced in a hard market, with rapid developments across the insurance industry. Appetite Finder addresses those challenges, confirming carrier appetite based on geography and business class without the need for a lengthy quote process," said Pinkovezky.

Commercial products have grown increasingly popular among agents navigating a challenging personal lines market. First Connect'sportfolio includes leading commercial carriers like Coterie Insurance.

"Since first partnering with First Connect in 2021, they have become a key distribution channel for Coterie, allowing us to reach independent agents working with small and medium-sized business owners," said Coterie CEO David McFarland. "We've found a great fit with our instant business insurance solution and First Connect agents across the country."

To learn more about how First Connect provides independent agencies access to the leading carriers or to sign up, visit firstconnectinsurance.com.

About Hippo

Hippo is protecting the joy of homeownership, helping to safeguard customers' most important financial asset by harnessing the power of real-time data, smart home technology, and a growing suite of home services to deliver proactive home protection. Hippo Holdings Inc.'s (NYSE: HIPO) operating subsidiaries include Hippo Insurance Services, Hippo Home Care, First Connect Insurance Services, Spinnaker Insurance Company, Spinnaker Specialty Insurance Company, and Mainsail Insurance Company. First Connect Insurance Services is a licensed property casualty insurance agent with products underwritten by various insurance companies. For more information, including licensing details, visit http://www.hippo.com.

Contact
Mark Olson
press@hippo.com 

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/hippos-first-connect-hits-100-carrier--mga-milestone-and-launches-new-appetite-finder-feature-302094942.html

SOURCE Hippo Holdings Inc.

FAQ

What is the name of the digital platform that partnered with Hiscox USA?

First Connect Insurance Services.

How many carriers and MGAs has First Connect Insurance Services partnered with?

100 carriers and MGAs.

What new feature did First Connect Insurance Services launch?

Appetite Finder feature.

What type of coverage does Hiscox USA provide for small businesses?

Same-day coverage for small businesses with $5M or less in annual revenue.

Which commercial carriers are included in First Connect's portfolio?

Leading commercial carriers like Coterie Insurance.

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