Harte Hanks Bolsters Inside Sales Leadership, Names Ron Lee, Proven Sales Leader, as Senior Vice President of Inside Sales

Rhea-AI Summary

Harte Hanks, a global customer experience company, has announced the appointment of Ron Lee as Senior Vice President of Sales Services. Lee, an experienced executive, will lead Harte Hanks' sales offering, including inside sales outsourcing, sales transformation, and optimization. Lee's expertise in revenue growth and operational improvement is expected to revitalize Harte Hanks' growth engine.

CHELMSFORD, MA / ACCESSWIRE / November 6, 2023 / Harte Hanks, Inc. (NASDAQ:HHS), a leading global customer experience company focused on bringing companies closer to customers for 100 years, today announced that Ron Lee, an experienced executive with a proven track record of driving revenue growth and operational improvement by developing talent, leveraging analytics and innovating through technology modernization, has joined Harte Hanks as Senior Vice President of Sales Services. Mr. Lee will lead Harte Hanks' sales offering, which includes inside sales outsourcing, sales transformation and optimization, and sales play development.

Lee joins Harte Hanks from Procore Technologies, a leading SaaS provider specializing in the construction industry, where he served as the Head of Revenue Planning and Productivity. Previously, he spent 10 years at ADP developing and executing the global inside sales strategy, transforming the sales & marketing tech stack and implementing predictive analytics within GTM processes. Mr. Lee started his career at PwC and has also served in sales operations and finance leadership roles at Lucent Technologies, D&B and Merck. He holds a Bachelor's degree in Accounting from Villanova University and a MBA in Marketing, Finance and International Business from New York University.

Kirk Davis, Chief Executive Officer, commented: "We continue to recruit top sales talent to revitalize our growth engine. Ron, along with Kelly Waller, our new Corporate SVP for Sales and Marketing, are both accomplished leaders with a deep understanding of how to create solutions for enterprise clients. Ron takes the helm of Harte Hanks' Sales Services division, which originated through our acquisition of InsideOut last December. Ron is a critical hire at a pivotal time. Inside sales is a valuable offering for our clients, and an area in which we expect to achieve a strong rebound, accelerating growth and higher profitability in 2024."

"Inside sales is essential for the growth and transformation of sales through digital technology, cost savings, and the ability to meet the changing preferences of buyers," commented Mr. Lee. "Harte Hanks has built powerful tools to streamline this process for clients, and this offering provides a quantifiable return on investment. I look forward to bringing this value proposition to new logos and expanding our relationships with existing customers."

About Harte Hanks:

Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract and engage their customers.

Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world's premier brands, including Bank of America, GlaxoSmithKline, Unilever, Pfizer, HBOMax, Volvo, Ford, FedEx, Midea, Sony and IBM among others. Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the Americas, Europe, and Asia Pacific.

For more information, visit hartehanks.com

As used herein, "Harte Hanks" or "the Company" refers to Harte Hanks, Inc. and/or its applicable operating subsidiaries, as the context may require. Harte Hanks' logo and name are trademarks of Harte Hanks.

Cautionary Note Regarding Forward-Looking Statements:

Our press release and related earnings conference call contain "forward-looking statements" within the meaning of U.S. federal securities laws. All such statements are qualified by this cautionary note, provided pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Statements other than historical facts are forward-looking and may be identified by words such as "may," "will," "expects," "believes," "anticipates," "plans," "estimates," "seeks," "could," "intends," or words of similar meaning. These forward-looking statements are based on current information, expectations and estimates and involve risks, uncertainties, assumptions and other factors that are difficult to predict and that could cause actual results to vary materially from what is expressed in or indicated by the forward-looking statements. In that event, our business, financial condition, results of operations or liquidity could be materially adversely affected and investors in our securities could lose part or all of their investments. These risks, uncertainties, assumptions and other factors include: (a) local, national and international economic and business conditions, including (i) the outbreak of diseases, such as the COVID-19 coronavirus, which has curtailed travel to and from certain countries and geographic regions, created supply chain disruption and shortages, disrupted business operations and reduced consumer spending, (ii) market conditions that may adversely impact marketing expenditures, (iii) the impact of the Russia/Ukraine conflict on the global economy and our business, including impacts from related sanctions and export controls and (iv) the impact of economic environments and competitive pressures on the financial condition, marketing expenditures and activities of our clients and prospects; (b) the demand for our products and services by clients and prospective clients, including (i) the willingness of existing clients to maintain or increase their spending on products and services that are or remain profitable for us, and (ii) our ability to predict changes in client needs and preferences; (c) economic and other business factors that impact the industry verticals we serve, including competition and consolidation of current and prospective clients, vendors and partners in these verticals; (d) our ability to manage and timely adjust our facilities, capacity, workforce and cost structure to effectively serve our clients; (e) our ability to improve our processes and to provide new products and services in a timely and cost-effective manner though development, license, partnership or acquisition; (f) our ability to protect our facilities against security breaches and other interruptions and to protect sensitive personal information of our clients and their customers; (g) our ability to respond to increasing concern, regulation and legal action over consumer privacy issues, including changing requirements for collection, processing and use of information; (h) the impact of privacy and other regulations, including restrictions on unsolicited marketing communications and other consumer protection laws; (i) fluctuations in fuel prices, paper prices, postal rates and postal delivery schedules; (j) the number of shares, if any, that we may repurchase in connection with our repurchase program; (k) unanticipated developments regarding litigation or other contingent liabilities; (l) our ability to complete anticipated divestitures and reorganizations, including cost-saving initiatives; (m) our ability to realize the expected tax refunds; and (n) other factors discussed from time to time in our filings with the Securities and Exchange Commission, including under "Item 1A. Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2022 which was filed on March 31, 2023. The forward-looking statements in this press release and our related earnings conference call are made only as of the date hereof, and we undertake no obligation to update publicly any forward-looking statement, even if new information becomes available or other events occur in the future.

Investor Relations Contact:

Rob Fink or Tom Baumann
646.809.4048 / 646.349.6641
FNK IR
HHS@fnkir.com

SOURCE: Harte Hanks, Inc.

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FAQ

Who has Harte Hanks appointed as Senior Vice President of Sales Services?

Harte Hanks has appointed Ron Lee as Senior Vice President of Sales Services.

What will Ron Lee be responsible for in his new role?

Ron Lee will be responsible for leading Harte Hanks' sales offering, including inside sales outsourcing, sales transformation, and optimization.

What is Ron Lee's background?

Ron Lee has a proven track record of driving revenue growth and operational improvement. He has previously worked at Procore Technologies and ADP, among other companies.

What are the expectations for Harte Hanks' Sales Services division with Ron Lee's appointment?

With Ron Lee's appointment, Harte Hanks expects a strong rebound in its inside sales offering, accelerating growth and higher profitability in 2024.

What is the significance of inside sales for Harte Hanks?

Inside sales is essential for the growth and transformation of sales through digital technology, cost savings, and meeting the changing preferences of buyers.