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Overview of D-MARKET Electronic Services & Trading (Hepsiburada)
D-MARKET Electronic Services & Trading, operating under the brand name Hepsiburada, is a leading e-commerce technology platform based in Turkey. Established in 2000, the company has grown to become one of the most prominent players in the Turkish e-commerce market, offering a comprehensive ecosystem of products and services to both consumers and merchants. Hepsiburada operates through a hybrid business model that combines first-party (1P) direct sales with a third-party (3P) marketplace, enabling it to serve a diverse customer base while fostering merchant partnerships.
Core Business Model and Revenue Streams
Hepsiburada derives its revenue from three primary sources:
- Direct Sales (1P Model): The company sells products directly to consumers, maintaining control over inventory and pricing.
- Marketplace Revenue (3P Model): It provides a platform for over 101,000 merchants to sell their products, earning commissions and fees for facilitating these transactions.
- Value-Added Services: These include advertising services, payment solutions through Hepsipay, and logistics solutions such as last-mile delivery and fulfillment services.
By integrating these revenue streams, Hepsiburada offers a seamless shopping experience while supporting merchants with tools to grow their businesses.
Product Categories and Ecosystem
The platform boasts an extensive catalog of approximately 230 million stock-keeping units (SKUs) across more than 30 product categories. These range from electronics and fashion to fast-moving consumer goods (FMCG) and cosmetics. Hepsiburada also provides services such as on-demand grocery delivery and cross-border shopping through its HepsiGlobal initiative, which connects Turkish merchants with international markets.
Competitive Position and Differentiators
Hepsiburada’s competitive edge lies in its ability to combine a wide product selection with innovative services that enhance customer and merchant experiences. Key differentiators include:
- Hepsipay: A proprietary payment solution offering secure transactions and Buy Now, Pay Later (BNPL) options.
- Logistics Capabilities: Advanced delivery and fulfillment services ensure timely and reliable order processing.
- Technology and Data Insights: The platform leverages data analytics to optimize operations and improve customer satisfaction.
Additionally, Hepsiburada has been a pioneer in digitalizing commerce in Turkey, supporting initiatives like the 'Technology Empowerment for Women Entrepreneurs' program, which empowers female entrepreneurs to reach broader markets.
Market Context and Challenges
Operating in a highly competitive e-commerce landscape, Hepsiburada faces challenges from both regional players and global giants. Economic fluctuations in Turkey and logistical complexities are other factors that require strategic navigation. However, the company’s robust ecosystem, strong brand recognition, and focus on customer experience position it well in the market.
Global Expansion and Partnerships
Hepsiburada is actively expanding its global footprint through strategic partnerships. For example, its collaboration with Jumia enables the company to introduce high-quality Turkish products to North African consumers, leveraging Jumia’s extensive regional network. This move underscores Hepsiburada’s commitment to facilitating cross-border trade and reaching new markets.
Conclusion
In summary, D-MARKET Electronic Services & Trading (Hepsiburada) is a cornerstone of Turkey’s e-commerce sector, offering a comprehensive platform that combines a vast product selection with innovative services. Its hybrid business model, robust ecosystem, and strategic initiatives make it a significant player in the region’s digital commerce landscape.
Hepsiburada (NASDAQ: HEPS), a leading Turkish e-commerce platform, has partnered with Warner Bros. Discovery to offer BluTV subscriptions to Hepsiburada Premium members. BluTV, acquired by Warner Bros. Discovery in December 2023, provides Turkish and international content. This collaboration aims to create growth opportunities for both Hepsiburada Premium and BluTV.
Hepsiburada CEO Nilhan Onal Gökçetekin expressed enthusiasm for the partnership, highlighting the potential for enriching the exclusive experience for Premium members. Jamie Cooke, GM CEE, Middle East & Turkey of Warner Bros. Discovery, emphasized their excitement to expand their presence in the Turkish market through this partnership.
As of May 31, 2024, Hepsiburada Premium has 2.6 million subscribers, offering benefits such as free delivery, cashback, and discounted services.
Hepsiburada, a leading Turkish e-commerce platform, announced the results of its 'Trade and Technology Empowerment for the Earthquake Region' program. Over a fifteen-month period ending May 31, 2024, the program generated a trade volume of TRY 5.2 billion. The number of active merchants in the earthquake region reached over 8,200, with around 3,800 new businesses joining. The trade volume saw a 50% increase in the last three months. Women entrepreneurs contributed approximately TRY 397 million to the trade volume. Hepsiburada also organized e-commerce training programs and social responsibility activities, benefiting children and university students in the affected areas.
Hepsiburada's logistics service, HepsiJet, has introduced 21 electric vans for cargo distribution in select regions of Turkey, aiming to enhance sustainability and efficiency in last-mile delivery. The electric vans are expected to reduce carbon emissions by 0.21 tons per 1,404 kilometers traveled per vehicle each month. HepsiJet operates nearly 3,500 vehicles and plans to expand its electric fleet to 50 by the end of 2024. The initiative, led by CEO Hakan Karadoğan, aims to create an eco-friendly logistics network and meet the company's sustainability goals. The vans have started operations in major cities like Istanbul, Ankara, Izmir, Muğla, and Antalya.
Hepsiburada, a leading Turkish e-commerce platform, announced its unaudited financial results for Q1 2024. The company recorded a 42.5% increase in GMV to TRY 36.3 billion and a 45.0% rise in revenue to TRY 11,309.6 million compared to Q1 2023. The number of orders grew by 21.7% to 29.3 million and active customers increased by 1.4% to 12.1 million. EBITDA improved significantly to TRY 289.4 million from TRY 12.2 million in Q1 2023. Net loss reduced to TRY 130.7 million from TRY 324.9 million, while free cash flow turned positive at TRY 1,029.6 million. CEO Nilhan Onal Gökçetekin highlighted strategic priorities and cost management as key factors for this robust performance. The company anticipates a 75% GMV growth in Q2 2024.
D-MARKET Electronic Services & Trading, operating as Hepsiburada (NASDAQ: HEPS), successfully issued its first asset-backed security (ABS) worth 150 million TRY on June 5, 2024. This issuance is part of a 2 billion TRY limit approved by the Capital Markets Board to PASHA Yatırım Bank Hepsiburada Asset Finance Fund. PASHA Bank facilitated the issuance through Türkiye's first digital ABS platform.
The ABS includes four tranches with maximum maturities of 147 days and interest rates ranging between 54% and 57%. Funds from this issuance will support the growth of Hepsiburada's Buy Now Pay Later (BNPL) business and reduce its working capital impact. The offering was oversubscribed, ending the marketing period early, and attracting major asset management companies, pension funds, and high-net-worth individuals.
Hepsiburada, a leading Turkish e-commerce platform listed on NASDAQ under the ticker 'HEPS', will release its unaudited financial results for the first quarter of 2024 on June 13, 2024. The results cover the period ending March 31, 2024. A conference call and live webcast are scheduled for the same day at 16:00 Istanbul time, 14:00 London time, and 9:00 a.m. New York time. The live webcast can be accessed online, and a replay will be available on the company's Investor Relations website following the call. Additionally, the results presentation will be made available on the Investor Relations website on the same day.
D-MARKET Electronic Services & Trading, known as Hepsiburada, a major Turkish e-commerce platform, has submitted its 2023 annual report on Form 20-F to the SEC. The report includes audited financial statements and is available on Hepsiburada's and SEC's websites.