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Northern Neck Insurance Company Implements Guidewire InsuranceNow

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Guidewire Software, Inc. (NYSE: GWRE) announced the successful implementation of its InsuranceNow platform by Northern Neck Insurance Company, enhancing operational efficiency across all lines of business. The upgrade enables a modern, customer-centric core system that facilitates disaster recovery and reduces internal maintenance. Senior VP Pam Walker noted improved productivity in claims processing and expanded transaction capabilities for agents. This implementation supports Northern Neck's mission to protect the financial futures of Virginians through comprehensive insurance services.

Positive
  • Successful implementation of InsuranceNow enhances operational efficiency.
  • Increased productivity in claims processing noted by user feedback.
  • Direct agent access to InsuranceNow improves service delivery.
Negative
  • None.

IRVINGTON, Va. & SAN MATEO, Calif.--()--Northern Neck Insurance Company, a “Virginia only” insurer, and Guidewire Software, Inc. (NYSE: GWRE), the platform P&C insurers trust to engage, innovate, and grow efficiently, today announced that Northern Neck successfully implemented InsuranceNow to modernize its infrastructure and increase operational efficiency. The company implemented InsuranceNow for all of its lines of business simultaneously.

“With InsuranceNow, we have a modern, customer-centric core system offering disaster recovery and scalability, while reducing our own internal system maintenance requirements,” said Pam Walker, senior vice president, Information Technology, Northern Neck. “User feedback about the system has been positive regarding increased productivity in claims processing due to the embedded workflow. Agents are also able to use InsuranceNow to process more transaction types than in the past. Through direct agent access to InsuranceNow, we no longer need a separate portal for agents to provide services to their customers.”

“We congratulate Northern Neck on its successful InsuranceNow implementation,” said David Burns, vice president, Professional Services, InsuranceNow, Guidewire Software. “We are thrilled that InsuranceNow is providing Northern Neck with a value-based P&C core platform as a cloud service to continue its mission of helping Virginians protect their financial futures by insuring their homes and most valuable possessions.”

About Northern Neck Insurance Company

Northern Neck Insurance Company is a "Virginia Only" insurer focused on protecting and preserving the interests of Virginians. The company insures responsible homeowners, landlords, renters and automobile owners against loss, harm and liability throughout Virginia by providing comprehensive, competitively-priced insurance and best-in-class response when a claim is filed. Northern Neck Insurance is offered through a large network of independent insurance agents throughout Virginia. For more information about Northern Neck, please visit the company website at www.nnins.com.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. ​We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record, with 1,000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

Contacts

Diana Stott
Director, Communications
Guidewire Software, Inc.
+1.650.356.4941
dstott@guidewire.com

FAQ

What is the significance of Guidewire Software's InsuranceNow implementation for GWRE?

The implementation enhances operational efficiency for Northern Neck Insurance, showcasing Guidewire's capabilities.

When did Northern Neck Insurance implement InsuranceNow?

Northern Neck Insurance implemented InsuranceNow recently as part of its modernization efforts.

What benefits does InsuranceNow provide to Northern Neck Insurance?

InsuranceNow provides a modern, scalable core system, improved claims processing, and greater transaction capabilities.

How does InsuranceNow impact agent operations for Northern Neck Insurance?

Agents can now process more transaction types and access services without needing a separate portal.

GUIDEWIRE SOFTWARE, INC.

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