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Modernize Subrogation with Arbitration Forums’ New Guidewire Cloud Integration

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Arbitration Forums (AF) has released a new Ready for Guidewire validated integration available in the Guidewire Marketplace for ClaimCenter users on Guidewire Cloud. The integration connects AF's E-Subro Hub® platform with Guidewire (NYSE: GWRE) to streamline subrogation processes. The AF Recovery Accelerator enables insurers to file and negotiate demands directly within ClaimCenter, automate data transfer for subrogation demands, and reduce costs associated with manual processing. This integration aims to improve efficiency by allowing member employees to manage subrogation tasks without leaving their claim systems.

Arbitration Forums (AF) ha rilasciato una nuova integrazione, validata come pronta per Guidewire, disponibile nel Guidewire Marketplace per gli utenti di ClaimCenter su Guidewire Cloud. L'integrazione collega la piattaforma E-Subro Hub® di AF con Guidewire (NYSE: GWRE) per semplificare i processi di subrogazione. L'AF Recovery Accelerator consente agli assicuratori di presentare e negoziare richieste direttamente all'interno di ClaimCenter, automatizzare il trasferimento dei dati per le richieste di subrogazione e ridurre i costi associati ai processi manuali. Questa integrazione mira a migliorare l'efficienza permettendo ai dipendenti dei membri di gestire i compiti di subrogazione senza lasciare i propri sistemi di richiesta.

Arbitration Forums (AF) ha lanzado una nueva integración validada como lista para Guidewire, disponible en el Guidewire Marketplace para los usuarios de ClaimCenter en Guidewire Cloud. La integración conecta la plataforma E-Subro Hub® de AF con Guidewire (NYSE: GWRE) para agilizar los procesos de subrogación. El AF Recovery Accelerator permite a las aseguradoras presentar y negociar demandas directamente dentro de ClaimCenter, automatizar la transferencia de datos para las demandas de subrogación y reducir los costos asociados con el procesamiento manual. Esta integración tiene como objetivo mejorar la eficiencia al permitir que los empleados miembros gestionen las tareas de subrogación sin abandonar sus sistemas de reclamaciones.

중재 포럼 (AF)은 Guidewire Cloud의 ClaimCenter 사용자를 위한 Guidewire 마켓플레이스에서 사용할 수 있는 새로운 Guidewire 검증 통합 프로그램을 발표했습니다. 이 통합은 AF의 E-Subro Hub® 플랫폼과 Guidewire (NYSE: GWRE)를 연결하여 귀속 과정을 간소화합니다. AF Recovery Accelerator는 보험사가 ClaimCenter 내에서 직접 요구를 제출하고 협상할 수 있게 하며, 귀속 요구에 대한 데이터 전송을 자동화하고 수동 처리와 관련된 비용을 줄입니다. 이 통합은 회원 직원이 클레임 시스템을 벗어나지 않고도 귀속 작업을 관리할 수 있도록 하여 효율성을 향상시키는 것을 목표로 하고 있습니다.

Arbitration Forums (AF) a publié une nouvelle intégration validée prête pour Guidewire, disponible sur le Guidewire Marketplace pour les utilisateurs de ClaimCenter sur Guidewire Cloud. L'intégration relie la plateforme E-Subro Hub® d'AF à Guidewire (NYSE: GWRE) afin de rationaliser les processus de subrogation. L'AF Recovery Accelerator permet aux assureurs de soumettre et de négocier des demandes directement dans ClaimCenter, d'automatiser le transfert de données pour les demandes de subrogation et de réduire les coûts associés au traitement manuel. Cette intégration vise à améliorer l'efficacité en permettant aux employés membres de gérer les tâches de subrogation sans quitter leurs systèmes de réclamation.

Arbitration Forums (AF) hat eine neue, für Guidewire validierte Integrationslösung veröffentlicht, die im Guidewire Marketplace für ClaimCenter-Nutzer auf Guidewire Cloud verfügbar ist. Die Integration verbindet die E-Subro Hub®-Plattform von AF mit Guidewire (NYSE: GWRE), um die Rückgriffsprozesse zu optimieren. Der AF Recovery Accelerator ermöglicht es Versicherern, Forderungen direkt innerhalb von ClaimCenter einzureichen und zu verhandeln, den Datentransfer für Rückgriffsforderungen zu automatisieren und Kosten, die mit manueller Bearbeitung verbunden sind, zu reduzieren. Diese Integration zielt darauf ab, die Effizienz zu verbessern, indem Mitgliedsmitarbeiter Rückgrifftätigkeiten verwalten können, ohne ihre Anspruchssysteme zu verlassen.

Positive
  • Integration enables automated data transfer, reducing operational costs
  • Streamlines subrogation process workflow efficiency
  • Reduces manual labor and potential data entry errors
Negative
  • None.

Insights

This integration represents an incremental improvement in claims processing efficiency but has direct financial impact. The partnership between Guidewire and Arbitration Forums streamlines subrogation workflows by automating data transfer and reducing manual entry, which should marginally improve operational efficiency for insurance companies using ClaimCenter. While this may result in some cost savings through reduced labor and fewer data entry errors, the impact is likely to be modest relative to Guidewire's overall business.

The technical implementation leverages Guidewire's cloud platform and marketplace strategy, demonstrating continued execution on their cloud transition. However, this type of integration is relatively standard for enterprise software companies and represents business-as-usual product enhancement rather than a significant revenue driver or competitive advantage.

SAN MATEO, Calif. & TAMPA, Fla.--(BUSINESS WIRE)-- Guidewire (NYSE: GWRE) and Arbitration Forums, Inc. (AF) announced that AF’s new Ready for Guidewire validated integration is now available in the Guidewire Marketplace to ClaimCenter users on Guidewire Cloud.

AF is a membership-driven, not-for-profit organization that provides arbitration and subrogation services and solutions for its members' recovery and resolution needs. Its E-Subro Hub® platform enables users to electronically send and receive subrogation demands, manage subrogation claims, and move demands to intercompany arbitration if needed. The AF accelerator connects E-Subro Hub with Guidewire for streamlined implementation and integration.

With the Arbitration Forums Recovery Accelerator, insurers can:

  • Rapidly file and negotiate demands in E-Subro Hub from within ClaimCenter;
  • Automate data transfer to AF systems to process subrogation demands, ensuring data accuracy and subrogation team efficiency; and
  • Reduce the costs and manual labor traditionally associated with subrogation demands and claims.

“It’s at the heart of AF’s mission to continue to innovate and deliver significant value for our members,” said Eric Spencer, President and Chief Executive Officer, Arbitration Forums. “The AF Subrogation Accelerator for Guidewire ClaimCenter makes it easy for member employees to stay in their claim systems to subrogate, while delivering improved efficiencies and expense savings.”

“Congratulations to Arbitration Forums on the release of its new ClaimCenter integration,” said Will Murphy, Vice President, Global Technology Alliances, Guidewire. “AF’s integration with ClaimCenter can help improve insurer productivity and provide cost savings by avoiding manual effort and potential resulting errors from redundant data entry.”

About Arbitration Forums

Founded in 1943, Arbitration Forums, Inc. is a membership-driven, not-for-profit organization that exists to effectively and efficiently serve its over 5,400 members' recovery and resolution needs. AF is the nation's largest arbitration and subrogation services provider. In 2023, its members filed over 1.1 million arbitration disputes and almost 2.4 million subrogation demands collectively worth over $26.4 billion in claims.

AF is a membership-focused organization dedicated to providing its members with exceptional service and valuable solutions. AF ensures its members are at the center of everything AF does. AF embraces this member-centric mindset by implementing member feedback at all points of service.

The membership is the key driver of AF's future direction. Through their continued support, AF builds upon current successes and ensures its services continue to provide effective dispute resolution alternatives.

For more information: www.arbfile.org.

About Guidewire PartnerConnect ecosystem and Ready for Guidewire

Guidewire’s solution ecosystem is the largest in the P&C industry, with over 210 solution partners providing over 250 integrations in the Guidewire Marketplace. Guidewire PartnerConnect Solution partners provide software, technology, and data solutions as well as insurance support services. Our Solution partners help drive business value and innovation for insurers by developing and delivering integrations, extensions, apps, and other complementary solutions for Guidewire products. All of our Ready for Guidewire partner solutions are validated for security, quality, and compatibility with Guidewire, and can be found on the Guidewire Marketplace.

For more information about Guidewire PartnerConnect, please visit http://www.guidewire.com/partners.

About Guidewire Software

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. More than 570 insurers in 42 countries, from new ventures to the largest and most complex in the world, rely on Guidewire products. With core systems leveraging data and analytics, digital, and artificial intelligence, Guidewire defines cloud platform excellence for P&C insurers.

We are proud of our unparalleled implementation record, with 1,700+ successful projects supported by the industry’s largest R&D team and SI partner ecosystem. Our marketplace represents the largest solution partner community in P&C, where customers can access hundreds of applications to accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on X (formerly known as Twitter) and LinkedIn.

NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.

Melissa Cobb

Director, Public Relations

Guidewire Software, Inc.

+1.650.464.1177

mcobb@guidewire.com

Jennifer Felder

Director of Communications, Training, and Member Satisfaction

Arbitration Forums

813.915.2215

jfelder@arbfile.org

Source: Guidewire Software

FAQ

What are the key benefits of the new GWRE ClaimCenter integration with Arbitration Forums?

The integration enables automated data transfer, reduces manual labor costs, improves efficiency by allowing users to file and negotiate demands within ClaimCenter, and minimizes data entry errors in subrogation processes.

How does the Arbitration Forums Recovery Accelerator improve efficiency for GWRE users?

The Recovery Accelerator allows users to file and negotiate demands directly within ClaimCenter, automates data transfer to AF systems, and reduces manual processing costs for subrogation demands and claims.

What specific features does the new GWRE-AF integration offer for subrogation management?

The integration offers electronic sending and receiving of subrogation demands, automated data transfer, in-system demand filing and negotiation, and the ability to move demands to intercompany arbitration if needed.

Where can GWRE ClaimCenter users access the new Arbitration Forums integration?

The Ready for Guidewire validated integration is available in the Guidewire Marketplace for ClaimCenter users on Guidewire Cloud.

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