Givex Corp. Announces Integration with Customer Feedback Provider Chatter by Stingray

Rhea-AI Summary

Givex Corp (TSX: GIVX; OTCQX: GIVXF) has announced the completion of its integration with Chatter by Stingray, enhancing its customer feedback capabilities for the restaurant and retail sectors. This collaboration enables Givex merchants to print QR codes on receipts for real-time customer feedback, offering actionable insights to improve customer satisfaction and operational efficiency. The integration also allows for employee feedback collection, which is vital in today's competitive labor market. Givex operates over 118,000 active merchant locations globally, providing a comprehensive platform for customer engagement and point-of-sale solutions.

Positive

• Integration with Chatter enhances customer feedback capabilities.
• QR codes on receipts allow for real-time customer feedback.
• Actionable insights improve customer satisfaction and operations.
• Ability to gather employee feedback helps in a competitive labor market.
• Strong global presence with over 118,000 active merchant locations.

Negative

• None.

GivexPOS will leverage Chatter to print QR codes on receipts for customers to scan and provide real-time feedback

TORONTO, March 28, 2023 /PRNewswire/ - Givex Corp. (TSX: GIVX) (OTCQX: GIVXF) announced today the completion of its integration with Chatter by Stingray, a leading provider of customer feedback solutions for the restaurant and retail industries.

Chatter's conversational platform engages with customers in real time, providing Givex merchants with a powerful tool to measure customer satisfaction.

"We are excited to partner with Chatter, whose innovative technology aligns with our mission to help businesses engage with their customers," said Mo Chaar, Chief Commercial Officer of Givex. "Through this integration, our merchants will have access to valuable, actionable insights to quickly and effectively improve their operations and customer service."

Chatter also offers merchants the ability to gather employee feedback, an important tool in a challenging labor market. By integrating with Chatter, Givex merchants can stay ahead of the competition by gaining a deeper understanding of their customers' needs

"At Chatter, we are dedicated to providing our clients with the tools they need to optimize their customer experience," said William Folsom, Director Customer Success Operations at Chatter by Stingray. "Our partnership with Givex will allow us to reach a wider audience and provide actionable insights to help businesses thrive."

With twelve regional offices and a global footprint of more than 118,000 active merchant locations, Givex offers gift cards, point-of-sale system GivexPOS, loyalty programs, GivexPay and more. For more information, please visit www.givex.com.

About Givex

Givex Corp. (TSX: GIVX; OTCQX: GIVXF) provides merchants with customer engagement, point of sale and payment solutions, all in a single platform. We are integrated with 1000+ technology partners, creating a fully end-to-end solution that delivers powerful customer insights. Our platform is used by some of the world's largest brands across the globe, comprising approximately 122,000+ active locations across more than 100 countries. Learn more at www.givex.com.

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SOURCE Givex

FAQ

What is the recent announcement from Givex Corp regarding Chatter?

Givex announced its integration with Chatter by Stingray to enhance customer feedback capabilities.

How does Givex's integration with Chatter benefit merchants?

The integration allows Givex merchants to print QR codes for real-time feedback, providing actionable insights to improve satisfaction.

What customer engagement solutions does Givex offer?

Givex provides a platform for gift cards, point-of-sale systems, loyalty programs, and payment solutions.

When was the Givex and Chatter integration announced?

The integration was announced on March 28, 2023.

How many active merchant locations does Givex operate globally?

Givex operates over 118,000 active merchant locations worldwide.