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Genpact Limited (NYSE: G) is a global professional services firm known for its commitment to delivering transformative business outcomes that shape the future. Established as a spin-off from General Electric in 1998, Genpact leverages its deep industry and functional expertise to provide innovative solutions across a range of sectors including banking and financial services, insurance, capital markets, consumer product goods, life sciences, infrastructure, manufacturing, healthcare, and high-tech.
With over 125,000 employees operating in more than 30 countries, Genpact prides itself on its ability to combine process expertise, technology capabilities, and industry knowledge to help clients achieve significant growth, cost efficiency, and business agility. The company’s proprietary digital business platform, Genpact Cora, integrates advanced technologies such as AI and analytics to streamline operations, enhance decision-making, and drive intelligent operations.
Genpact’s impressive client roster includes more than one-fourth of the Fortune Global 500, reflecting its reputation as a trusted partner for large-scale digital transformation projects. The firm’s dedication to operational excellence has led to collaborations with leading technology platforms like Salesforce, Microsoft, and other industry giants. Recent partnerships include a multi-year engagement with Advantage Solutions to implement industry-leading platforms and a strategic collaboration with Tropicana Brands Group to transform global business services and supply chain operations.
Financially, Genpact has demonstrated consistent growth. For the fiscal year ending December 31, 2023, the company reported annual revenue of $4.5 billion, showing a 2% year-over-year increase despite macroeconomic challenges. The company continues to invest in new technologies and innovative strategies to maintain its competitive edge. In May 2024, Genpact announced a $400 million notes offering intended for general corporate purposes, including the repayment of existing debt, which underscores its strong financial management and strategic foresight.
Genpact’s leadership in the industry is further evidenced by its recognition in various assessments, including Everest Group’s PEAK Matrix® Assessment for financial crime and compliance, where it was named a Leader for the fourth consecutive year. This accolade highlights Genpact’s comprehensive capabilities in areas such as anti-money laundering, fraud management, and risk compliance.
Committed to creating a positive impact, Genpact operates with a purpose-driven approach, aiming to build a world that works better for people. This ethos is reflected in every aspect of the company's operations, from its innovative solutions and strategic partnerships to its sustainable business practices.
On March 24, 2021, Genpact (NYSE: G), alongside the Creative Destruction Lab Rapid Screening Consortium and the COVID Collaborative, launched the U.S. Rapid Action Consortium. This initiative aims to fast-track safe, cost-effective COVID-19 testing to facilitate business reopenings. The Consortium publicizes its findings and testing protocols to support workplaces across the U.S., inspired by a successful Canadian model. The first cohort of participating companies is set to commence on April 5, 2021, amid rising urgency for systematic rapid testing as the economy faces significant losses.
Genpact Limited (NYSE: G) announced a $350 million public offering of 1.750% senior notes due 2026, priced by its subsidiaries, Genpact Luxembourg and Genpact USA. The offering is expected to close on March 26, 2021, pending customary conditions. The proceeds may be used for general corporate purposes, including repaying existing debt. The offering is part of an effective shelf registration with the SEC. Genpact emphasizes its commitment to digital transformation and innovation across its operations, serving numerous Global Fortune 500 clients.
Commonwealth Informatics, a subsidiary of Genpact, launched an upgraded version of its Commonwealth Vigilance Workbench (CVW) on March 22, 2021. This cloud-based solution aims to enhance drug safety through advanced AI and analytics, benefiting life sciences and regulatory agencies. Two major global pharmaceutical companies have implemented the new CVW, which streamlines signal detection and management of adverse drug effects. The latest enhancements improve data review, signal tracking, and report generation. Commonwealth's focus on pharmacovigilance is timely, given the ongoing COVID-19 pandemic.
Genpact (NYSE:G) has secured two patents from the U.S. Patent and Trademark Office for innovative business transformation frameworks: Genpact ProcIndex and Intelligent Automation Index. ProcIndex measures process health using analytics, helping companies identify improvement opportunities, while the Intelligent Automation Index assesses automation potential across processes. By leveraging these tools, Genpact enables firms to drive operational efficiency and optimize ROI. Both frameworks have been successfully implemented by over 100 clients, leading to significant improvements in process efficiency and cost reduction.
Genpact (NYSE: G) has announced an extension of its strategic partnership with Envision Virgin Racing, focusing on digital transformation through 2022. This collaboration aims to enhance the racing team's performance both on and off the track, leveraging data analytics for real-time decision-making. Since 2018, they have co-innovated to reduce climate impact and engage a sustainability-focused fanbase. The partnership emphasizes not just competitive advantage on the racetrack but also a commitment to combating climate change, representing Genpact's role in advancing sustainable practices.
Genpact Limited (NYSE: G) reported its financial results for Q4 and full year 2020, achieving a total revenue of $3.7 billion, a 5% increase year-over-year. Revenue from Global Clients reached $3.3 billion, up 7%, while revenue from GE declined by 4% to $459 million. Net income was $308 million, up 1%, with diluted EPS of $1.57 also up 1%. However, new bookings fell 20%. Looking ahead, Genpact expects 2021 revenue between $3.93 to $3.99 billion, forecasting growth of 6% to 7.5%.
Genpact (NYSE: G) has partnered with Massmart to enhance its finance operations through digital technology and analytics. This collaboration will standardize and automate Massmart's finance and accounting services, including accounts payable and receivable, enhancing real-time visibility and transparency. Genpact will establish finance delivery centers in Johannesburg and Durban, South Africa, transferring affected Massmart employees to its team. This partnership builds on Genpact's relationship with Walmart, Massmart's majority owner, focusing on operational excellence and efficient finance processes.
Genpact (NYSE: G) has been recognized as a Leader in all categories of the NelsonHall Vendor Evaluation & Assessment Tool for Managed Services in the Financial Services sector. The report highlights Genpact's robust managed services across geographies and transformation-as-a-service capabilities, enabling clients to adopt automation swiftly. Key strengths noted include Genpact's AI products, LEAN techniques, and extensive consulting and technology delivery expertise, supporting banks in their digital transformation journey.
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