Genpact Named a Leader in NelsonHall's 2025 NEAT Evaluation for Property & Casualty Operations: Analytics & AI
Genpact (NYSE: G) has been named a Leader in NelsonHall's 2025 NEAT evaluation for Property & Casualty Operations: Analytics & AI. The company achieved leadership positions across all six evaluation categories: overall, underwriting, customer service/administration, claims administration, operations analytics, and AI/GenAI.
Supporting over 160 insurers worldwide, Genpact offers comprehensive solutions including underwriting modernization, AI-powered claims management, and catastrophe claims management. Key offerings include Underwriting Manager, Genpact Claims Manager, AI Adjuster Assist, and Catastrophe Claims Management solutions.
The recognition highlights Genpact's AI-first approach and strategic investments in technology, along with partnerships with industry leaders like Guidewire and Insurity. The company's solutions focus on improving efficiency, enhancing decision-making, and streamlining operations across the P&C insurance value chain.
Genpact (NYSE: G) è stata riconosciuta come Leader nella valutazione NEAT 2025 di NelsonHall per le operazioni di Property & Casualty: Analytics e AI. L'azienda ha ottenuto posizioni di leadership in tutte e sei le categorie di valutazione: complessiva, sottoscrizione, servizio clienti/amministrazione, gestione sinistri, analisi operativa e AI/GenAI.
Supportando oltre 160 assicuratori a livello globale, Genpact offre soluzioni complete che includono la modernizzazione della sottoscrizione, la gestione dei sinistri potenziata dall'intelligenza artificiale e la gestione dei sinistri da catastrofi. Le offerte principali comprendono Underwriting Manager, Genpact Claims Manager, AI Adjuster Assist e soluzioni per la gestione dei sinistri da catastrofi.
Il riconoscimento sottolinea l’approccio AI-first di Genpact e gli investimenti strategici nella tecnologia, insieme alle partnership con leader del settore come Guidewire e Insurity. Le soluzioni dell’azienda mirano a migliorare l’efficienza, potenziare il processo decisionale e ottimizzare le operazioni lungo tutta la catena del valore delle assicurazioni P&C.
Genpact (NYSE: G) ha sido nombrada Líder en la evaluación NEAT 2025 de NelsonHall para Operaciones de Property & Casualty: Análisis e IA. La compañía alcanzó posiciones de liderazgo en las seis categorías evaluadas: general, suscripción, servicio al cliente/administración, administración de reclamos, análisis operativo e IA/GenAI.
Apoyando a más de 160 aseguradoras en todo el mundo, Genpact ofrece soluciones integrales que incluyen la modernización de la suscripción, la gestión de reclamos impulsada por IA y la gestión de reclamos por catástrofes. Las ofertas clave incluyen Underwriting Manager, Genpact Claims Manager, AI Adjuster Assist y soluciones para la gestión de reclamos por catástrofes.
Este reconocimiento destaca el enfoque AI-first de Genpact y sus inversiones estratégicas en tecnología, junto con asociaciones con líderes de la industria como Guidewire e Insurity. Las soluciones de la empresa se centran en mejorar la eficiencia, potenciar la toma de decisiones y optimizar las operaciones a lo largo de toda la cadena de valor del seguro P&C.
Genpact (NYSE: G)가 NelsonHall의 2025 NEAT 평가에서 손해보험(Property & Casualty) 운영: 분석 및 AI 부문 리더로 선정되었습니다. 회사는 전체, 인수, 고객 서비스/관리, 클레임 관리, 운영 분석, AI/GenAI 등 6개 평가 부문 모두에서 리더십을 확보했습니다.
전 세계 160개 이상의 보험사를 지원하는 Genpact는 인수 현대화, AI 기반 클레임 관리, 재해 클레임 관리 등 포괄적인 솔루션을 제공합니다. 주요 제품으로는 Underwriting Manager, Genpact Claims Manager, AI Adjuster Assist, 재해 클레임 관리 솔루션이 포함됩니다.
이번 선정은 Genpact의 AI 우선 접근법과 기술에 대한 전략적 투자, Guidewire 및 Insurity와 같은 업계 선도 기업과의 파트너십을 강조합니다. 회사 솔루션은 효율성 향상, 의사결정 강화, P&C 보험 가치 사슬 전반의 운영 간소화에 중점을 둡니다.
Genpact (NYSE : G) a été désignée Leader dans l’évaluation NEAT 2025 de NelsonHall pour les opérations Property & Casualty : Analytics et IA. L’entreprise a obtenu des positions de leader dans les six catégories évaluées : global, souscription, service client/administration, gestion des sinistres, analytique opérationnelle et IA/GenIA.
Soutenant plus de 160 assureurs dans le monde, Genpact propose des solutions complètes incluant la modernisation de la souscription, la gestion des sinistres assistée par IA et la gestion des sinistres catastrophes. Les offres clés comprennent Underwriting Manager, Genpact Claims Manager, AI Adjuster Assist et des solutions de gestion des sinistres catastrophes.
Cette reconnaissance met en avant l’approche AI-first de Genpact et ses investissements stratégiques dans la technologie, ainsi que ses partenariats avec des leaders du secteur tels que Guidewire et Insurity. Les solutions de l’entreprise visent à améliorer l’efficacité, renforcer la prise de décision et rationaliser les opérations tout au long de la chaîne de valeur de l’assurance P&C.
Genpact (NYSE: G) wurde in NelsonHalls NEAT-Bewertung 2025 für Property & Casualty Operations: Analytics & KI als führendes Unternehmen ausgezeichnet. Das Unternehmen erreichte Führungspositionen in allen sechs Bewertungskategorien: Gesamtbewertung, Underwriting, Kundenservice/Administration, Schadenverwaltung, Betriebsanalytik und KI/GenKI.
Genpact unterstützt weltweit über 160 Versicherer und bietet umfassende Lösungen, darunter Modernisierung des Underwritings, KI-gestützte Schadenverwaltung und Katastrophenschadenmanagement. Zu den wichtigsten Angeboten zählen Underwriting Manager, Genpact Claims Manager, AI Adjuster Assist und Lösungen für das Katastrophenschadenmanagement.
Die Auszeichnung hebt Genpacts AI-first-Ansatz und strategische Investitionen in Technologie hervor sowie Partnerschaften mit Branchenführern wie Guidewire und Insurity. Die Lösungen des Unternehmens zielen darauf ab, Effizienz zu steigern, Entscheidungsprozesse zu verbessern und Abläufe entlang der gesamten Wertschöpfungskette der P&C-Versicherung zu optimieren.
- Recognition as Leader in all six NelsonHall NEAT evaluation categories demonstrates strong market position
- Large client base of 160+ insurers indicates significant market share
- Strategic partnerships with industry leaders Guidewire and Insurity enhance competitive advantage
- None.
Recognized for advanced technology leadership in driving innovation and efficiency across the P&C value chain
To download the report, click here.
NelsonHall's NEAT assessment evaluates vendors based on their ability to deliver immediate impact and future-ready solutions to clients. Genpact is named a Leader in all six evaluation categories: overall, underwriting, customer service/administration, claims administration, operations analytics, and AI/GenAI. This recognition reflects the company's commitment to innovation, and measurable impact across the P&C insurance value chain.
"Our AI-first approach delivers actionable insights that improve efficiency and create long-term value for our clients," said Sameer Dewan, Global Business Leader, Financial Services, Genpact. "By embedding AI, data, and technology into underwriting, claims management, and operations, we help insurers streamline workflows, enhance decision-making, and drive better outcomes."
Genpact supports more than 160 insurers worldwide, delivering end-to-end solutions through offerings such as underwriting modernization, AI-powered claims management, and catastrophe claims management. Its leadership is further bolstered by strategic investments in AI and data, as well as partnerships with industry leaders like Guidewire and Insurity.
"Genpact is identified as an overall Leader in P&C Operations: Analytics & AI for its AI-led solutions, including AI use cases deployed across the value chain," said Bilal Chaudhry, Principal Analyst, NelsonHall. "Its strategic focus enhances customer experience, streamlines operations, and accelerates decision-making. Notable initiatives like Genpact AI Adjuster Assist automate property contents inventory and fulfillment in the claims processes, improving efficiency and responsiveness."
With a global presence, flexible engagement models and high client retention, Genpact combines deep industry expertise with advanced technologies to deliver lasting value. Its solutions embed analytics and generative AI across the P&C value chain to improve underwriting accuracy, accelerate claims settlement, and enhance customer experience.
Key Genpact offerings for P&C insurers include:
- Underwriting Manager: Modular platform modernizing underwriting workflows
- Genpact Claims Manager: End-to-end platform automating claims setup, segmentation, and fast-track processing
- Genpact AI Adjuster Assist: AI tool for streamlining property contents inventory, pricing, and fulfillment
- Catastrophe Claims Management: Scalable solution for fast and efficient disaster claims handling
To learn more about Genpact's advanced technology solutions and services for P&C insurers, click here.
About NelsonHall
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. With analysts in the
About Genpact
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
MEDIA CONTACT:
Sue Martenson
Genpact Media Relations
+1-978-905-9582
susan.martenson@genpact.com
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SOURCE Genpact Ltd.
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