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Freshworks Inc. - FRSH STOCK NEWS

Welcome to our dedicated page for Freshworks news (Ticker: FRSH), a resource for investors and traders seeking the latest updates and insights on Freshworks stock.

Freshworks Inc. (NASDAQ: FRSH) is a leading provider of cloud-based software, specializing in delivering AI-enhanced business solutions that are easy to use. Headquartered in San Mateo, California, Freshworks serves over 67,000 customers worldwide, including prominent names like American Express, Blue Nile, Bridgestone, and Databricks.

Core Offerings:

  • Freshdesk: A comprehensive customer support software streamlining communication across multiple channels, such as email, phone, chat, and social media. It’s utilized by over 100,000 companies, including Honda and Cisco.
  • Freshservice: An IT service management solution that boosts efficiency with features like automations, virtual agents, and a multilingual knowledge base. Notable users include Porsche eBike Performance.
  • Sales and Marketing Automation: Tools designed to enhance customer acquisition and engagement, supporting businesses in their growth journey.

Global Reach: Freshworks generates revenue from North America, Europe, the Middle East, Africa, Asia Pacific, and other regions, demonstrating its widespread influence and customer base.

Recent Innovations and Achievements:

  • Monos leveraged Freshworks to deflect 80% of customer queries and boost sales by 500%.
  • Collaboration with AWS to deliver modern, AI-powered business software.
  • Porsche eBike Performance improved IT service delivery and employee experience using Freshservice.

Leadership Transition: Founder and CEO Girish Mathrubootham has transitioned to Executive Chairman, while President Dennis Woodside has taken over as CEO. Woodside brings extensive experience, having previously worked at Dropbox and Google.

Freshworks continues to innovate, focusing on AI and customer experience enhancements. Its products are designed for immediate business impact, making it a valuable partner for companies seeking to improve efficiency and customer satisfaction.

Rhea-AI Summary
Freshworks Inc. (NASDAQ: FRSH) launches AI-powered Customer Service Suite integrating self-service bots, agent-led messaging, and automated ticketing management. The suite is rooted in generative AI technology and aims to automate customer resolutions, boost agent productivity, and enable smart decisions at a scalable price point. The suite follows the beta launch of Freddy Self Service, Copilot, and Insights, bringing generative AI enhancements to a wide range of Freshworks products.
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Freshworks Inc. (NASDAQ: FRSH) announces participation in Oppenheimer 26th Annual Technology, Internet & Communications Conference and Canaccord Genuity 43rd Annual Growth Conference. Tyler Sloat, CFO, and Dennis Woodside, President, to participate in fireside chats on August 9 and 10, 2023. Audio webcast replays available on Freshworks investor relations website.
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Freshworks Inc. announces second quarter financial results, with revenue growing 19% YoY and 20% adjusting for constant currency. The company also reported improved business efficiency with $18.1 million of free cash flow in the quarter. They are raising their full-year 2023 financial outlook midpoint for non-GAAP operating profit to $28 million.
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Freshworks Inc. (NASDAQ: FRSH) will announce its financial results for the first quarter ended March 31, 2023, on May 2, 2023, after market close. The company will host a live audio webcast at 2:00 p.m. PT to discuss these results and business highlights. Freshworks serves over 60,000 customers globally, offering business software tailored for IT, customer support, and sales and marketing teams. Its products are designed to be user-friendly, affordable, and effective in achieving critical business outcomes.

Investors can access the press release and listen to the webcast on the Freshworks investor relations website. This announcement is crucial for stakeholders looking to assess the company's financial health and performance updates.

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Springcoast Capital Partners, L.P. has launched its Operating Partner program, appointing notable leaders including Russell Klein from BigCommerce and Jose Morales from Freshworks. This initiative aims to enhance growth and value creation across its portfolio. The new partners bring substantial experience from high-growth sectors, having previously scaled companies like Atlassian and Proofpoint. Springcoast is focused on collaborating with management teams to optimize business strategies and operations, reinforcing its commitment to flexible capital solutions for technology-driven firms.

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FAQ

What is the current stock price of Freshworks (FRSH)?

The current stock price of Freshworks (FRSH) is $12.235 as of November 4, 2024.

What is the market cap of Freshworks (FRSH)?

The market cap of Freshworks (FRSH) is approximately 3.7B.

What does Freshworks Inc. specialize in?

Freshworks Inc. specializes in AI-enhanced business software solutions for IT, customer support, and sales and marketing teams.

Who are some of the notable customers of Freshworks?

Notable customers include American Express, Blue Nile, Bridgestone, Databricks, and OfficeMax.

What are some key products offered by Freshworks?

Key products include Freshdesk for customer support, Freshservice for IT service management, and various sales and marketing automation tools.

How does Freshworks generate revenue?

Freshworks generates revenue from multiple regions, including North America, Europe, the Middle East, Africa, and the Asia Pacific.

What recent achievements has Freshworks accomplished?

Recent achievements include Monos deflecting 80% of customer queries and Porsche eBike Performance improving IT service delivery with Freshservice.

What recent collaboration has Freshworks announced?

Freshworks announced a collaboration with AWS to deliver modern, AI-powered business software.

Who is the current CEO of Freshworks?

Dennis Woodside is the current CEO of Freshworks, having taken over from founder Girish Mathrubootham.

Where is Freshworks headquartered?

Freshworks is headquartered in San Mateo, California.

When was Freshworks founded?

Freshworks was founded in 2010.

What makes Freshworks' software unique?

Freshworks' software is known for its ease of use, AI enhancements, and ability to deliver immediate business impact.

Freshworks Inc.

Nasdaq:FRSH

FRSH Rankings

FRSH Stock Data

3.69B
222.76M
2.95%
83.98%
4.18%
Software - Application
Services-prepackaged Software
Link
United States of America
SAN MATEO