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Monumental Sports & Entertainment Announces Multi-Year Partnership with Shift4 to Elevate the Fan Experience at Capital One Arena

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Monumental Sports & Entertainment (MSE) has partnered with Shift4 (NYSE: FOUR) for payment processing at Capital One Arena in Washington, D.C. The multi-year partnership will implement comprehensive payment solutions across all revenue centers, including concessions and ticket sales.

The agreement includes Shift4 branding throughout the venue and aligns with MSE's $800+ million arena transformation plan. The renovation will expand concession space by 65%, increase restroom space by 30%, and enhance venue entry points. The arena, home to the Washington Wizards and Capitals, has hosted over 50 million people and nearly 5,000 events since 1997.

Monumental Sports & Entertainment (MSE) ha siglato una collaborazione con Shift4 (NYSE: FOUR) per la gestione dei pagamenti presso Capital One Arena a Washington, D.C. Questa partnership pluriennale implementerà soluzioni di pagamento complete in tutti i centri di ricavo, compresi i punti di vendita e le vendite di biglietti.

L'accordo prevede il branding Shift4 in tutto il locale e si allinea con il piano di trasformazione da oltre 800 milioni di dollari dell'arena. I lavori di ristrutturazione espanderanno lo spazio delle concessioni del 65%, aumenteranno dello 30% lo spazio dei bagni e miglioreranno i punti di accesso all'impianto. L'arena, che ospita i Washington Wizards e i Capitals, ha accolto oltre 50 milioni di persone e quasi 5.000 eventi dal 1997.

Monumental Sports & Entertainment (MSE) ha establecido una asociación con Shift4 (NYSE: FOUR) para el procesamiento de pagos en Capital One Arena en Washington, D.C. Esta asociación de varios años implementará soluciones de pago integrales en todos los centros de ingresos, incluidos los puntos de venta y la venta de entradas.

El acuerdo incluye la marca Shift4 en todo el recinto y se alinea con el plan de transformación de más de 800 millones de dólares de MSE. La renovación ampliará el espacio de concesiones en un 65%, incrementará el espacio de baños en un 30% y mejorará los puntos de entrada al recinto. La arena, hogar de los Washington Wizards y Capitals, ha acogido a más de 50 millones de personas y casi 5,000 eventos desde 1997.

모뉴먼털 스포츠 & 엔터테인먼트 (MSE)가 워싱턴 D.C.의 캐피탈 원 아레나에서 결제 처리를 위해 Shift4 (NYSE: FOUR)와 파트너십을 체결했습니다. 이 다년간의 파트너십은 모든 수익 센터에서 포괄적인 결제 솔루션을 구현할 것입니다. 매점과 티켓 판매가 포함됩니다.

이 계약에는 Shift4 브랜드가 장소 전반에 걸쳐 반영되며, MSE의 8억 달러 이상의 아레나 변환 계획과 일치합니다. 리모델링은 매점 공간을 65% 확장하고 화장실 공간을 30% 증가시키며, 장소의 출입구도 개선합니다. 이 아레나는 워싱턴 위저드와 캐피탈스의 홈구장으로, 1997년 이후로 5천만 명 이상과 거의 5,000개의 이벤트를 호스팅했습니다.

Monumental Sports & Entertainment (MSE) a établi un partenariat avec Shift4 (NYSE: FOUR) pour le traitement des paiements à la Capital One Arena à Washington, D.C. Ce partenariat pluriannuel mettra en œuvre des solutions de paiement complètes dans tous les centres de revenus, y compris les concessions et la vente de billets.

L'accord inclut la marque Shift4 dans tout le lieu et s'aligne avec le plan de transformation de l'arène de MSE, qui dépasse les 800 millions de dollars. La rénovation augmentera l'espace de concession de 65%, accroîtra de 30% l'espace des toilettes et améliorera les points d'entrée de l'arène. L'arène, qui est le domicile des Washington Wizards et des Capitals, a accueilli plus de 50 millions de personnes et près de 5 000 événements depuis 1997.

Monumental Sports & Entertainment (MSE) hat eine Partnerschaft mit Shift4 (NYSE: FOUR) für die Zahlungsabwicklung in der Capital One Arena in Washington, D.C. Diese mehrjährige Partnerschaft wird umfassende Zahlungslösungen in allen Erlöszentren implementieren, einschließlich Imbissständen und Ticketverkäufen.

Im Rahmen der Vereinbarung wird das Shift4-Branding im gesamten Stadion integriert und steht im Einklang mit dem Transformationsplan der MSE in Höhe von über 800 Millionen Dollar. Die Renovierung wird die Verkaufsfläche um 65% erweitern, die Toilettenfläche um 30% erhöhen und die Eingänge des Stadions verbessern. Die Arena, die Heimat der Washington Wizards und Capitals, hat seit 1997 über 50 Millionen Menschen und fast 5.000 Veranstaltungen beherbergt.

Positive
  • Partnership aligns with $800+ million arena transformation plan
  • Implementation across all revenue centers streamlines payment processing
  • 65% expansion in concession space and points of sale
  • Enhanced visibility through comprehensive venue branding
Negative
  • None.

Insights

This strategic partnership marks a significant operational upgrade for Capital One Arena, part of a broader $800+ million transformation plan. The implementation of Shift4's integrated payment technology across all revenue centers represents a substantial modernization effort that should drive increased transaction efficiency and revenue capture.

The comprehensive solution will streamline operations across multiple revenue streams including ticketing, concessions and retail. With 65% more concession space and enhanced POS systems, the venue can expect higher transaction volumes and reduced wait times. This technology integration aligns with current industry trends toward frictionless commerce and could materially impact both customer satisfaction and revenue generation.

For Shift4 (FOUR), securing this high-profile venue adds to their growing portfolio in the sports and entertainment sector, potentially leading to increased transaction volume and recurring revenue streams. The multi-year nature of the deal provides stable, predictable income while the marketing exposure in a major market adds brand value.

Shift4 partnership will provide innovative solutions to streamline concession transactions and ticket sales through next-generation payments technology

WASHINGTON--(BUSINESS WIRE)-- Monumental Sports & Entertainment (MSE) has announced a new, multi-year partnership with Shift4 (NYSE: FOUR), the leader in integrated payments & commerce technology, to handle payment processing for Capital One Arena, the multi-purpose sports and entertainment venue owned and operated by MSE in Washington, D.C.

Shift4 partners with Monumental Sports & Entertainment to power payments at Capital One Arena (Graphic: Business Wire)

Shift4 partners with Monumental Sports & Entertainment to power payments at Capital One Arena (Graphic: Business Wire)

Shift4 will deliver the most comprehensive, end-to-end solution to connect all revenue centers across Capital One Arena, including Shift4’s state-of-the-art payment processing technology to modernize the venue’s transaction experience. The partnership will connect traditional point-of-sale and kiosk ordering with mobile and contactless solutions, so fans can efficiently order food and beverages and not miss extra minutes of the action. Shift4 will also process payments for ticket sales at the venue, including Washington Wizards and Washington Capitals games as well as hundreds of other events hosted at the arena each year.

“Monumental Sports & Entertainment creates unparalleled memories for our fans at the 220+ annual live events that come through our building,” said Adam Heintz, SVP, Business Intelligence at MSE. “Shift4’s supports our mission in delivering an unforgettable experience through seamless commerce. We look forward to this partnership and the improvements it will make to elevate the overall fan experience at Capital One Arena.”

The multi-year partnership will also feature Shift4 branding throughout the venue, including in-arena concourse and out-of-home digital LED signage, courtside digital signage during Washington Wizards games, digitally enhanced dashboard signage during Washington Capitals games, and other joint marketing.

As part of a three-year $800+ million dollar arena transformation plan announced earlier this week, MSE is committed to creating a best-in-class experience for all fans across the venue including an expanded selection of culinary and retail options. With over 65% more concession space and points of sale equipped with cutting-edge technology, fans can expect a diversified food and beverage experience featuring tastes from around the greater Washington D.C. region. In addition to F&B and retail, the multi-million-dollar investment will work to expand venue entry and exit points, including an increase of approximately 30% in new restroom space, to quickly get fans to the action and egress more efficiently.

Capital One Arena is home to the NBA’s Washington Wizards, the NHL’s 2018 Stanley Cup Champion Washington Capitals, and the NCAA’s Georgetown Hoyas men’s basketball team, in addition to hosting chart-topping concerts, family shows, and community events, to round out a robust calendar of live events annually. The building has hosted over 50 million people and nearly 5,000 events since it opened in 1997, and the building continues to evolve its arena technology to stay at the forefront of sports and entertainment industry.

Shift4’s integrated commerce solutions are used by every major professional sports league as well as colleges, entertainment venues, and many other business verticals, transforming the way fans and guests shop, order and pay. To learn more, visit shift4.com/sports-entertainment.

About Monumental Sports & Entertainment

Monumental Sports & Entertainment is America’s leading sports and entertainment family. Our people, players, teams, and events bring excitement and joy to millions. We invest and innovate to consistently raise the game so we can deliver extraordinary experiences that will inspire and unite our community, our fans, and our people. To learn more, please visit www.monumentalsports.com.

About Shift4

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit shift4.com.

Media Contact:

Nate Hirshberg

SVP, Marketing

Shift4

nhirshberg@shift4.com

Source: Shift4

FAQ

What payment solutions will Shift4 (FOUR) provide at Capital One Arena?

Shift4 will provide end-to-end payment processing solutions including point-of-sale, kiosk ordering, mobile, and contactless solutions for concessions and ticket sales at Capital One Arena.

How many events does Capital One Arena host annually with Shift4 (FOUR) processing?

Capital One Arena hosts over 220 annual live events, including Washington Wizards and Capitals games, Georgetown Hoyas basketball, concerts, and other entertainment events.

What improvements are planned for Capital One Arena with Shift4 (FOUR) integration?

The arena will see 65% more concession space, 30% increase in restroom space, expanded entry/exit points, and enhanced payment technology as part of an $800+ million transformation plan.

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