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ForgeRock Named Leader In Customer Identity And Access Management

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ForgeRock (NYSE: FORG) has been recognized as a Leader in the Forrester Wave™ for Customer Identity and Access Management (CIAM), Q4 2022. The evaluation highlighted the platform's strengths in areas such as data orchestration, customer identity verification, and authentication methods. Forrester noted the platform’s ability to handle complex workflows, catering to organizations with internal CIAM expertise. ForgeRock aims to enhance customer loyalty and reduce fraud through its solutions, which are relied on by notable brands like Pearson and Toyota.

Positive
  • Recognized as a Leader in Forrester's CIAM evaluation.
  • Achieved highest scores in critical categories, including data orchestration and risk-based authentication.
  • Platform supports complex customer registration and authentication workflows.
Negative
  • None.

SAN FRANCISCO--(BUSINESS WIRE)-- ForgeRock®(NYSE: FORG), a global digital identity leader, today announced it has been recognized as a Leader by Forrester Research in The Forrester Wave™: Customer Identity and Access Management (CIAM), Q4 2022.

The Forrester Wave evaluated vendors based on 22 criteria across three categories: current offering, strategy, and market presence. The ForgeRock Identity Platform received the highest possible scores in the criteria of data orchestration, users and roles, customer identity verification and registration, consent management, authentication methods, risk-based authentication, customer self-service, reporting and dashboarding, product vision, market approach, planned enhancements, supporting products and services, partner ecosystem, CIAM revenue, and number of live installations. In addition, Forrester noted that ForgeRock's solution “is a match for organizations that need to map complex to very complex customer registration, authentication, and self-service workflows to a CIAM solution and have internal CIAM administrator expertise and staffing.”

“We’re proud to be recognized by Forrester as a leader in CIAM,” said Fran Rosch, CEO, ForgeRock. “Customers choose our CIAM solution because we help them drive deeper customer loyalty and increase revenue while reducing fraud. Our solution helps customers deliver effortless digital experiences without sacrificing security and privacy with our no-code, low-code orchestration, our AI-driven capabilities, and enterprise-grade cloud platform.”

The ForgeRock Identity Platform is the only end-to-end identity solution that includes a full-suite of AI-driven identity and access management (IAM), and identity governance and administration (IGA) capabilities. It offers enterprise-grade capabilities to consumers, IoT identities and the workforce at scale. Leading global brands such as Pearson, Toyota, Geico, and Philips rely on ForgeRock to help access and manage digital identities safely and securely.

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About ForgeRock

ForgeRock® (NYSE: FORG) is a global digital identity leader helping people simply and safely access the connected world. The ForgeRock Identity Platform delivers enterprise-grade identity solutions at scale for customers, employees, and connected devices. More than 1,300 organizations depend on ForgeRock’s comprehensive platform to manage and secure identities with identity orchestration, dynamic access controls, governance, and APIs in any cloud or hybrid environment. For more information, visit www.forgerock.com or follow ForgeRock on social media: Facebook ForgeRock | Twitter @ForgeRock | LinkedIn ForgeRock.

Stacey Hurwitz, ForgeRock

Stacey.Hurwitz@forgerock.com



Amanda Barry, ForgeRock

Amanda.Barry@forgerock.com



Maryam Sabbagh, Edelman

maryam.sabbagh@edelman.com

Source: ForgeRock

FAQ

What recognition did ForgeRock receive in Q4 2022?

ForgeRock was recognized as a Leader by Forrester Research in their Wave for Customer Identity and Access Management.

What are the strengths of the ForgeRock Identity Platform?

The platform excelled in data orchestration, customer identity verification, consent management, and authentication methods.

Which companies rely on ForgeRock for identity management?

Notable companies using ForgeRock include Pearson, Toyota, Geico, and Philips.

What is the focus of ForgeRock's CIAM solutions?

ForgeRock's CIAM solutions aim to enhance customer loyalty and reduce fraud while providing secure digital experiences.

ForgeRock, Inc.

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