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Fluence Expands Digital Services Center; Leverages Digitization to Further Optimize Global Fleet of Assets

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Fluence Energy, Inc. (NASDAQ: FLNC) has expanded its Digital Services Center (DSC) with a new Remote Monitoring and Diagnostics Center (RMDC) in Bengaluru, India. This expansion aims to optimize global fleet performance and deliver more value to customers. The DSC will serve as a central hub for applying operational data intelligence across 47 markets, providing insights for R&D and services functions.

The RMDC, co-located with Fluence's Global Innovation Center, will bring together experts to drive innovative customer solutions. Fluence plans to leverage digitization, AI, and its Nispera asset performance management software to address challenges in maximizing the lifetime value of storage assets. The company's services aim to resolve up to 90% of issues remotely, optimizing asset performance and operational productivity.

Fluence Energy, Inc. (NASDAQ: FLNC) ha ampliato il suo Centro Servizi Digitali (DSC) con un nuovo Centro di Monitoraggio Remoto e Diagnostica (RMDC) a Bengaluru, India. Questa espansione ha l'obiettivo di ottimizzare le prestazioni della flotta globale e fornire maggiore valore ai clienti. Il DSC fungerà da centro centrale per applicare l'intelligenza dei dati operativi su 47 mercati, fornendo approfondimenti per le funzioni di R&S e servizi.

Il RMDC, situato in co-locazione con il Centro Globale di Innovazione di Fluence, riunirà esperti per sviluppare soluzioni innovative per i clienti. Fluence prevede di sfruttare la digitalizzazione, l'AI e il suo software di gestione delle prestazioni degli asset Nispera per affrontare le sfide nel massimizzare il valore di vita degli asset di stoccaggio. I servizi dell'azienda hanno l'obiettivo di risolvere fino a 90% dei problemi da remoto, ottimizzando le prestazioni degli asset e la produttività operativa.

Fluence Energy, Inc. (NASDAQ: FLNC) ha expandido su Centro de Servicios Digitales (DSC) con un nuevo Centro de Monitoreo Remoto y Diagnóstico (RMDC) en Bengaluru, India. Esta expansión tiene como objetivo optimizar el rendimiento de la flota global y ofrecer más valor a los clientes. El DSC servirá como un centro central para aplicar la inteligencia de datos operacionales en 47 mercados, proporcionando información para funciones de I+D y servicios.

El RMDC, ubicado junto al Centro Global de Innovación de Fluence, reunió a expertos para impulsar soluciones innovadoras para los clientes. Fluence planea aprovechar la digitalización, la IA y su software de gestión de rendimiento de activos Nispera para enfrentar desafíos en la maximización del valor de vida de los activos de almacenamiento. Los servicios de la empresa buscan resolver hasta un 90% de los problemas de forma remota, optimizando así el rendimiento de los activos y la productividad operativa.

Fluence Energy, Inc. (NASDAQ: FLNC)는 인도 벙갈루루에 새로운 원격 모니터링 및 진단 센터(RMDC)를 포함한 디지털 서비스 센터(DSC)를 확장했습니다. 이번 확장은 전 세계 함대 성능 최적화와 고객에게 더 많은 가치를 제공하는 것을 목표로 합니다. DSC는 47개 시장에 걸쳐 운영 데이터 인텔리전스를 적용하는 중앙 허브 역할을 하며, 연구 개발 및 서비스 기능에 대한 통찰력을 제공합니다.

Fluence의 글로벌 혁신 센터와 함께 위치한 RMDC는 전문가들을 모아 혁신적인 고객 솔루션을 추진할 것입니다. Fluence는 디지털화, AI 및 Nispera 자산 성과 관리 소프트웨어를 활용하여 저장 자산의 생애 가치를 극대화하는 데 필요한 문제를 해결할 계획입니다. 이 회사의 서비스는 최대 90%의 문제를 원격으로 해결하여 자산 성과와 운영 생산성을 최적화하는 것을 목표로 합니다.

Fluence Energy, Inc. (NASDAQ: FLNC) a étendu son Centre de Services Numériques (DSC) avec un nouveau Centre de Surveillance et de Diagnostic à Distance (RMDC) à Bengaluru, en Inde. Cette extension vise à optimiser les performances de la flotte mondiale et à offrir plus de valeur aux clients. Le DSC servira de hub central pour appliquer l'intelligence des données opérationnelles dans 47 marchés, fournissant des idées pour les fonctions R&D et les services.

Le RMDC, co-localisé avec le Centre Mondial d'Innovation de Fluence, rassemblera des experts pour développer des solutions innovantes pour les clients. Fluence prévoit d'exploiter la numérisation, l'IA et son logiciel de gestion de performance des actifs Nispera pour relever les défis liés à la maximisation de la valeur de durée de vie des actifs de stockage. Les services de l'entreprise visent à résoudre jusqu'à 90% des problèmes à distance, optimisant ainsi la performance des actifs et la productivité opérationnelle.

Fluence Energy, Inc. (NASDAQ: FLNC) hat sein Digital Services Center (DSC) mit einem neuen Remote Monitoring and Diagnostics Center (RMDC) in Bengaluru, Indien, erweitert. Diese Erweiterung zielt darauf ab, die globalen Flottenleistungen zu optimieren und den Kunden mehr Wert zu bieten. Das DSC wird als zentrales Hub dienen, um operationale Datenintelligenz über 47 Märkte hinweg anzuwenden und Einblicke für F&E- und Servicefunktionen bereitzustellen.

Das RMDC, das zusammen mit Fluences Global Innovation Center angesiedelt ist, wird Experten zusammenbringen, um innovative Lösungen für Kunden voranzutreiben. Fluence plant, diese digitale, KI-Technologien und die Nispera-Software zur Verwaltung der Leistungsfähigkeit von Anlagen zu nutzen, um Herausforderungen bei der Maximierung des Lebenszeitwertes von Speicheranlagen anzugehen. Die Dienstleistungen des Unternehmens zielen darauf ab, bis zu 90% der Probleme remote zu lösen, um die Anlagenleistung und die operative Produktivität zu optimieren.

Positive
  • Expansion of Digital Services Center with new Remote Monitoring and Diagnostics Center in India
  • Centralization of digital capabilities to serve 47 markets globally
  • Aim to resolve up to 90% of issues remotely, reducing on-site interventions
  • Integration of AI and Nispera software for asset performance optimization
Negative
  • None.

As a technology analyst specializing in energy storage and grid optimization, I find Fluence's expansion of its Digital Services Center (DSC) to be a strategic move in the evolving landscape of energy management. The establishment of a Remote Monitoring and Diagnostics Center (RMDC) in India signifies a significant step towards leveraging advanced technologies like AI and digitization in the energy storage sector.

The co-location of the RMDC with Fluence's Global Innovation Center in Bengaluru is particularly noteworthy. This setup is likely to foster synergies between operational data intelligence and innovation, potentially accelerating the development of cutting-edge solutions. The integration of Nispera, Fluence's asset performance management software, into this ecosystem could be a game-changer in how energy storage assets are monitored and optimized.

From a technological perspective, the ability to resolve up to 90% of issues remotely is impressive. This capability not only promises to reduce downtime but also significantly cut operational costs associated with on-site interventions. The real-time data access and analysis across customer fleets and Fluence's global installed base is a powerful tool that could set new industry standards for asset performance optimization.

However, it's important to consider the challenges that come with such a centralized approach. Data security and the reliability of remote operations across 47 markets will be critical factors to monitor. Additionally, the success of this initiative will largely depend on the seamless integration of various technologies and the ability of Fluence's team to derive actionable insights from the vast amount of data collected.

Overall, this expansion positions Fluence at the forefront of the digital transformation in the energy storage industry, potentially enhancing its competitive edge in a rapidly growing market.

From a financial perspective, Fluence's expansion of its Digital Services Center (DSC) represents a strategic investment that could significantly impact the company's long-term profitability and market position. As a NASDAQ-listed company (FLNC), this move signals to investors Fluence's commitment to innovation and operational efficiency.

The expansion into India, a market known for its skilled tech workforce and competitive labor costs, could lead to substantial operational cost savings. This is particularly relevant given the company's presence in 47 markets, where centralized remote monitoring could streamline operations and reduce overhead expenses.

The potential to resolve up to 90% of issues remotely is a key financial driver. This capability could dramatically reduce service costs, improve asset uptime and enhance customer satisfaction - all of which contribute positively to the bottom line. Moreover, the ability to provide real-time data and analysis to customers could be a significant value-add, potentially allowing Fluence to command premium pricing for its services.

Investors should also consider the scalability of this digital infrastructure. As Fluence expands its global installed base, the marginal cost of adding new assets to the monitoring system should decrease, potentially leading to improving profit margins over time.

However, it's important to note that the financial benefits of this expansion may not be immediate. There will likely be upfront costs associated with setting up the RMDC and integrating it with existing systems. Investors should look for updates on the return on investment (ROI) of this initiative in future earnings calls.

While the press release doesn't provide specific financial figures, the long-term implications of this expansion on Fluence's operational efficiency and service offerings could be substantial, potentially driving growth in both revenue and profitability.

New Remote Monitoring and Diagnostics Center in India strategically leverages digitization, AI, and Fluence’s Nispera asset performance management software to help deliver value to customers

BENGALURU, India, July 24, 2024 (GLOBE NEWSWIRE) -- Fluence Energy, Inc. (“Fluence”) (NASDAQ: FLNC), a leading global provider of energy storage products, services, and optimization software for renewables and storage, today announced its Digital Services Center (DSC) has expanded with a new Remote Monitoring and Diagnostics Center (RMDC) in India. The RMDC is co-located with Fluence’s Global Innovation Center in Bengaluru and will bring together experts from across the business to drive innovative customer solutions. Fluence’s DSC is expected to serve as a central hub for applying operational data intelligence to the global fleet of assets managed by Fluence’s team across 47 markets and will provide insights for the company’s research and development, and services functions. These efforts ultimately are anticipated to help provide more value to customers by optimizing their assets' performance.

"Our expanded Digital Services Center underscores Fluence's commitment to operational excellence and customer success," said Roman Loosen, SVP, Chief Business Operations and Transformation Officer at Fluence. "By centralizing our digital capabilities and expertise, we aim to achieve best-in-class reliability for our customers and profit from our learnings on one of the largest installed bases of any energy storage solutions provider. Looking ahead, our Digital Services Center experts will continue strategically investing in digitization and the use of AI, while also leveraging the capabilities of our asset performance management software, Nispera.”

As the scale and complexity of utility-scale storage systems continues to grow, asset owners are facing new and multi-faceted challenges and opportunities in maximizing the lifetime value of their storage assets, including ensuring optimal asset performance and reducing the risk of system downtime while also upholding thorough health and safety standards. Fluence believes that it can help address these challenges by partnering with customers globally to provide comprehensive storage system services – currently utilized on some of the world’s largest storage systems – to help asset operational success.

Fluence’s DSC experts will provide both preventative and reactive storage asset maintenance, aiming to resolve up to 90 percent of issues remotely and providing valuable insights to field engineers when on-site intervention is necessary. Additionally, Fluence’s services are intended to enable real-time customer decision making through secure remote access to data and analysis across entire customer fleets and Fluence’s global installed base, helping to optimize asset performance and operational productivity.

About Fluence 

Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in 47 markets globally, Fluence Energy, Inc. provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and AI-enabled optimization software for managing and optimizing renewables and storage from any provider. The company is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.

For more information, visit our website, or follow us on LinkedIn or X. To stay up to date on the latest industry insights, sign up for Fluence's Full Potential Blog

Cautionary Statement Regarding Forward-Looking Statements

The statements described herein that are not historical facts are forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, Section 21E of the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. These forward-looking statements include, without limitation, statements regarding the anticipated operational performance of the DSC and its personnel and expected impact of the DSC on Fluence customers and their assets’ performance, including asset maintenance. Such statements can be identified by the fact that they do not relate strictly to historical or current facts. When used in this press release, words such as “may,” “possible,” “will,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “targets,” “projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” or “continue,” or the negative of these terms or other similar expressions and variations thereof and similar words and expressions are intended to identify such forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking.

The forward-looking statements contained in this press release are based on our current expectations and beliefs concerning future developments, as well as a number of assumptions concerning future events, and their potential effects on our business. These forward-looking statements are not guarantees of performance, and there can be no assurance that future developments affecting our business will be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control), or other assumptions that may cause actual results or performance to be materially different from those expressed or implied by these forward-looking statements, which include, but are not limited to, factors set forth under Part I, Item 1A “Risk Factors” in our Annual Report on Form 10-K for the fiscal year ended September 30, 2023, Quarterly Reports on Form 10-Q, and in other filings we make with the U.S. Securities and Exchange Commission from time to time. New risks and uncertainties emerge from time to time and it is not possible for us to predict all such risk factors, nor can we assess the effect of all such risk factors on our business or the extent to which any factor or combination of factors may cause actual results to differ materially from those contained in any forward-looking statements. Should one or more of these risks or uncertainties materialize, or should any of the assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements. You are cautioned not to place undue reliance on any forward-looking statements made in this press release. Each forward-looking statement speaks only as of the date of the particular statement, and we undertake no obligation to publicly update or revise any forward-looking statements to reflect events or circumstances that occur, or which we become aware of, after the date hereof, except as otherwise may be required by law.

Media Contact
Shayla Ebsen, Director of Communications
Email: media.na@fluenceenergy.com
Phone: +1 (605) 645-7486

Analyst Contact
Lexington May, Vice President, Finance & Investor Relations
Email: investorrelations@fluenceenergy.com
Phone: +1 (713) 909-5629


FAQ

What is the purpose of Fluence's new Remote Monitoring and Diagnostics Center in India?

Fluence's new RMDC in India aims to optimize global fleet performance, provide insights for R&D and services functions, and deliver more value to customers by leveraging digitization, AI, and Nispera asset performance management software.

How many markets does Fluence's Digital Services Center cover?

Fluence's Digital Services Center covers 47 markets globally, serving as a central hub for applying operational data intelligence to the company's managed assets.

What percentage of issues does Fluence aim to resolve remotely for its storage assets?

Fluence aims to resolve up to 90% of issues remotely for its storage assets, providing both preventative and reactive maintenance services.

How does Fluence (FLNC) plan to address challenges in maximizing the lifetime value of storage assets?

Fluence plans to address these challenges by partnering with customers globally, providing comprehensive storage system services, and leveraging digitization, AI, and its Nispera asset performance management software to optimize asset performance and reduce downtime risks.

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