Sue Barsamian, A Seasoned Industry Leader to Join Five9 as an Independent Board Director

Rhea-AI Summary

Five9 (NASDAQ: FIVN) has appointed Sue Barsamian to its Board of Directors, bringing over 35 years of experience in enterprise software and SaaS companies. CEO Rowan Trollope emphasized her unique expertise will enhance the company's product innovation and growth. Barsamian previously held executive roles at notable firms like Hewlett Packard and Mercury Interactive, indicating strong governance and strategic focus for Five9. The company continues to expand in the cloud contact center market, facilitating over six billion customer engagements yearly, highlighting its role as a leader in the CCaaS space.

Positive

• Appointment of Sue Barsamian to the Board adds significant industry experience.
• Barsamian's background in Fortune 50 companies indicates potential for enhanced governance.
• Five9 facilitates over six billion customer engagements annually, underlining its market leadership.

Negative

• None.

Five9, Inc. (NASDAQ: FIVN), an industry-leading provider of the intelligent cloud contact center, today announced the appointment of Sue Barsamian, a seasoned industry leader with over 35 years’ experience both working directly in enterprise software, and supporting other high growth software SaaS companies as an Independent Board Director.

“The addition of Sue Barsamian to our board of directors will add unique experience as we continue our product innovation and strong growth in the marketplace,” said Rowan Trollope, CEO, Five9. “Her insights and track record with Fortune 50 organizations will help guide our momentum and trajectory as we continue to scale globally.”

Barsamian has held a number of executive positions at large scale companies including Hewlett Packard Enterprise, Mercury Interactive and Verity, Inc. Having been a Chief Revenue Officer, Chief Marketing Officer and General Manager, Barsamian brings both a strong business and technical background. This varied and tenured skillset will complement and enhance the existing Five9 Board of Directors.

“Five9 is an impressive company with a strong history of success and innovation,” stated Sue Barsamian. “I strongly believe in their future and continued growth as they scale internationally as a market leader in the CCaaS space. I am honored and privileged to be joining them as an Independent Board Director.”

About Five9

Five9 is a leading provider of cloud contact center software for the intelligent contact center space, bringing the power of cloud innovation to customers and facilitating more than six billion customer engagements annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO and AI to increase agent productivity and deliver tangible business results. The Five9 Intelligent Cloud Contact Center is reliable, secure, compliant and scalable; designed to create exceptional, personalized customer experiences.

For more information, visit www.five9.com.

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View source version on businesswire.com: https://www.businesswire.com/news/home/20210119005671/en/

FAQ

What is the significance of Sue Barsamian's appointment to Five9's Board?

Sue Barsamian's appointment is significant as she brings over 35 years of experience in enterprise software, expected to enhance Five9's strategic direction and product innovation.

How does Five9 plan to grow in the CCaaS market?

Five9 aims to grow in the CCaaS market through ongoing product innovation and leveraging the expertise of its new board member, Sue Barsamian.

What is Five9's annual customer engagement figure?

Five9 facilitates over six billion customer engagements annually, showcasing its position as a leader in the cloud contact center industry.

What experience does Sue Barsamian bring to Five9?

Sue Barsamian brings extensive experience from leadership roles in major companies, including Hewlett Packard Enterprise and Mercury Interactive, enhancing Five9's board with her technical and business acumen.