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FIVE9, INC. - FIVN STOCK NEWS

Welcome to our dedicated page for FIVE9 news (Ticker: FIVN), a resource for investors and traders seeking the latest updates and insights on FIVE9 stock.

Five9, Inc. (NASDAQ: FIVN) is a leading provider of cloud contact center software that empowers digital enterprises to engage with their customers effectively. Headquartered in Sunnyvale, California, Five9 facilitates over three billion customer interactions annually through its robust and innovative platform.

The company's core offering, the Virtual Contact Center (VCC) platform, combines essential telephony functionalities with advanced omnichannel engagement tools. This cloud-native solution supports customer service, sales, and marketing engagements, allowing businesses to deliver exceptional personalized experiences.

Key features of the Five9 platform include omnichannel routing, analytics, workforce optimization (WFO), and artificial intelligence (AI). These components work synergistically to enhance agent productivity and drive tangible business results. The platform is designed to be reliable, secure, compliant, and scalable, making it suitable for organizations of all sizes.

In recent news, Five9 announced a partnership with Playvox, the leading provider of Workforce Engagement Management (WEM) solutions. This collaboration has integrated Playvox's comprehensive Workforce Management (WFM) solution into the Five9 Intelligent Cloud Contact Center, offering seamless technology integration and real-time business insights.

The Five9 Intelligent CX Platform leverages AI and automation to transform customer interactions, providing tools for digital self-service, agent assist technology, and workflow automation. With over 2,500 organizations worldwide using its solutions, Five9 stands out as a critical partner in the digital transformation of customer engagement.

Five9's commitment to innovation and customer satisfaction is evident in its extensive partner ecosystem, which includes over 1,000 partners. The company's focus on practical AI, automation, and journey analytics underscores its mission to create fluid and impactful customer experiences.

For more information, visit www.five9.com.

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Five9 has expanded its partnership with Invoca to resell Invoca PreSense, enhancing contact center agents' ability to access customer digital behavior before calls. This solution aims to improve customer experience (CX) by reducing handling times and boosting productivity. Available in the U.S., UK, and Canada, the integrated solution combines both companies' technologies, aiming for more personalized service and efficient routing of customer inquiries. Five9 serves over 2,500 customers globally, facilitating billions of calls annually.

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Five9, Inc. (NASDAQ:FIVN), a leader in cloud contact center solutions, announced its participation in the Morgan Stanley Technology, Media & Telecom Conference on March 7th at 3:20 PM PT. The management team will present at this prominent investor event. A webcast of the presentation will be available on the company's investor relations website. Five9 serves over 2,500 customers globally, providing services such as digital engagement, analytics, and AI-enabled solutions. This announcement highlights Five9's commitment to innovation and customer experience.

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Five9, a cloud contact center software provider, reported strong financial results for Q4 and full year 2022. Q4 revenue reached a record $208.3 million, up 20% year-over-year, driven by a 32% growth in LTM enterprise subscription revenue. Overall, 2022 revenue grew 28% to $778.8 million. Operating cash flow in Q4 was robust at $32.7 million, up from $8.6 million a year prior. However, the company reported a GAAP net loss of $(13.7) million in Q4 and $(94.7) million for the full year, despite positive non-GAAP earnings. The company also announced new AI product offerings leveraging GPT-3, further enhancing its portfolio.

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Five9, Inc. (NASDAQ: FIVN) announced a conference call scheduled for February 22, 2023, at 4:30 p.m. Eastern Time to discuss its fourth quarter and fiscal year 2022 financial results. Participants can register via Zoom for the event. A replay will be available two hours post-event and accessible for a week. Five9, a leader in cloud contact center solutions, serves over 2,500 customers globally, managing billions of call minutes annually. Their platform enhances customer experience through features like digital engagement, analytics, and AI, focusing on productivity, compliance, and security.

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MCM Telecom expands its managed services portfolio by formally supporting Five9 contact center solutions through XTT in Mexico. This partnership allows MCM's customers to implement integrated CCaaS and UCaaS solutions, meeting the rising demand for customer experience. MCM is now a Certified Integrated Network Partner (CINP) with Five9, enhancing its ability to deliver these solutions. The CINP program ensures optimal integration and operational standards. The partnership aligns with the growing market in Latin America, especially in Brazil, Mexico, and Colombia, and leverages Five9's innovative cloud solutions to improve customer engagement.

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Five9 has been recognized as a Leader in the 2023 Aragon Research Globe for Conversational AI in Intelligent Contact Centers. The evaluation assessed 14 providers, with Five9 achieving the top position in Strategy for its no-code Intelligent Virtual Agents (IVAs), multi-channel support, and real-time assistance capabilities. This recognition aligns with Five9's ongoing expansion efforts, including a new European R&D hub in Porto, Portugal, aimed at enhancing its AI and cloud offerings. The company continues to innovate with new product capabilities, furthering its commitment to improving customer and agent experiences.

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Five9, Inc. (NASDAQ: FIVN), a leader in intelligent cloud contact centers, has opened a new European Research and Development Hub in Porto, Portugal. This new office aims to position Five9 as a key player in the EMEA market, expanding its international footprint with plans to grow from over 100 to 300 employees. The hub will focus on artificial intelligence, software engineering, and cloud operations, enhancing customer experience innovations. This expansion follows an increase in European staff and the announcement of two new data centers in Amsterdam and Frankfurt, strengthening service availability and regulatory compliance across Europe.

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Five9, Inc. (NASDAQ:FIVN), a leader in cloud contact center solutions, will present at the Needham Growth Conference on January 12th at 4:30 PM ET. The event can be accessed via a webcast on the company’s investor relations website. Five9 supports over 2,500 customers globally, focusing on enhancing customer experiences through digital engagement and AI-driven solutions. The Five9 platform aims to improve productivity, agility, and revenue while ensuring reliability and compliance.

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Five9, Inc. (NASDAQ: FIVN) has announced major updates to its intelligent cloud contact center platform, enhancing customer experience through seamless multi-channel engagement. New features include real-time language translation, rich media support, and improved developer tools for Five9 IVA Studio. These innovations aim to provide businesses with effective tools to manage AI applications and optimize contact center interactions. The integration of analytics and collaborative intelligence allows organizations to improve service delivery and better meet customer expectations.

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FAQ

What is the current stock price of FIVE9 (FIVN)?

The current stock price of FIVE9 (FIVN) is $42.63 as of December 20, 2024.

What is the market cap of FIVE9 (FIVN)?

The market cap of FIVE9 (FIVN) is approximately 3.1B.

What does Five9, Inc. do?

Five9, Inc. provides cloud contact center software that enables digital customer service, sales, and marketing engagement.

What is the Virtual Contact Center (VCC) platform?

The VCC platform combines telephony functionalities with omnichannel engagement tools for a unified cloud contact center solution.

How many customer interactions does Five9 facilitate annually?

Five9 facilitates over three billion customer interactions annually.

What recent partnership has Five9 announced?

Five9 recently partnered with Playvox to integrate its Workforce Management (WFM) solution into the Five9 Intelligent Cloud Contact Center.

What are some key features of the Five9 platform?

Key features include omnichannel routing, analytics, workforce optimization, and AI to boost agent productivity and business results.

Is the Five9 platform scalable and secure?

Yes, the Five9 platform is designed to be reliable, secure, compliant, and scalable.

How many organizations use Five9's solutions?

Over 2,500 organizations worldwide use Five9's solutions.

How does Five9 use AI in its platform?

Five9 integrates practical AI for digital self-service, agent assist technology, workflow automation, and journey analytics.

Where is Five9 headquartered?

Five9 is headquartered in Sunnyvale, California.

How can I get more information about Five9?

For more information, visit their website at www.five9.com.

FIVE9, INC.

Nasdaq:FIVN

FIVN Rankings

FIVN Stock Data

3.14B
74.61M
0.76%
116.9%
9.26%
Software - Infrastructure
Services-computer Processing & Data Preparation
Link
United States of America
SAN RAMON