Welcome to our dedicated page for FIVE9 news (Ticker: FIVN), a resource for investors and traders seeking the latest updates and insights on FIVE9 stock.
Five9, Inc. (NASDAQ: FIVN) is a leading provider of cloud contact center software that empowers digital enterprises to engage with their customers effectively. Headquartered in Sunnyvale, California, Five9 facilitates over three billion customer interactions annually through its robust and innovative platform.
The company's core offering, the Virtual Contact Center (VCC) platform, combines essential telephony functionalities with advanced omnichannel engagement tools. This cloud-native solution supports customer service, sales, and marketing engagements, allowing businesses to deliver exceptional personalized experiences.
Key features of the Five9 platform include omnichannel routing, analytics, workforce optimization (WFO), and artificial intelligence (AI). These components work synergistically to enhance agent productivity and drive tangible business results. The platform is designed to be reliable, secure, compliant, and scalable, making it suitable for organizations of all sizes.
In recent news, Five9 announced a partnership with Playvox, the leading provider of Workforce Engagement Management (WEM) solutions. This collaboration has integrated Playvox's comprehensive Workforce Management (WFM) solution into the Five9 Intelligent Cloud Contact Center, offering seamless technology integration and real-time business insights.
The Five9 Intelligent CX Platform leverages AI and automation to transform customer interactions, providing tools for digital self-service, agent assist technology, and workflow automation. With over 2,500 organizations worldwide using its solutions, Five9 stands out as a critical partner in the digital transformation of customer engagement.
Five9's commitment to innovation and customer satisfaction is evident in its extensive partner ecosystem, which includes over 1,000 partners. The company's focus on practical AI, automation, and journey analytics underscores its mission to create fluid and impactful customer experiences.
For more information, visit www.five9.com.
Five9, a leading provider of intelligent cloud contact center solutions, has announced the winners of its second annual Reimagine CX Awards, recognizing companies effectively enhancing customer and employee experiences using Five9's technology. Submissions grew by 140% year-over-year, highlighting Five9's market momentum. The awards were presented during the Five9 CX Summit in Las Vegas, with notable winners including Wyndham Hotels, Ricoh, and Marsh McLennan, which implemented significant improvements in service efficiency and customer satisfaction through Five9 solutions.
Kyndryl (NYSE: KD) has announced a global partnership with Five9 (NASDAQ: FIVN) to enhance cloud-based contact center solutions. This collaboration aims to provide personalized experiences for customers and employees while enabling businesses to transition legacy contact centers to the cloud. The partnership combines Kyndryl's Digital Workplace Services with Five9's cloud technology, facilitating modernized service desk capabilities and IT support globally. As a result of this agreement, Kyndryl is recognized as a Five9 Gold Partner in 2022.
Five9, a cloud contact center software provider, reported strong Q2 2022 results with revenue up 32% YoY to $189.4 million. While GAAP net loss increased to $(23.7) million, the company achieved non-GAAP net income of $24.3 million, reflecting a solid performance. Adjusted EBITDA also rose to $33.1 million, representing 17.5% of revenue. Enterprise subscription revenue grew 41% LTM. Management raised guidance for 2022, showcasing confidence in future growth despite macro uncertainties.
Five9, Inc. will announce its Q2 2022 financial results during a conference call on July 28, 2022, at 4:30 p.m. Eastern Time. Interested parties can register for the event via Zoom. Post-event, a replay will be available for approximately one week on the Company’s Investor Relations website. Five9 is an industry leader in cloud contact center solutions, serving over 2,500 customers and handling billions of call minutes annually, emphasizing reliable, secure, and scalable services that enhance productivity and customer engagement.
Five9 has been recognized as a leader in the 2022 Opus Research report for its Intelligent Virtual Agent (IVA), marking its strategic potential and product flexibility. The report assessed 21 providers, with Five9 being the only full CCaaS provider featured. The IVA utilizes advanced AI technologies for effective self-service in contact centers. Five9's approach integrates AI throughout its platform, aiming for collaborative intelligence between machines and humans. The company serves over 2,500 customers globally, enhancing customer interactions and operational efficiency.
Five9, Inc. (NASDAQ: FIVN) has launched two new data centers in Frankfurt and Amsterdam, enhancing its cloud contact center offerings in the European Union, Middle East, and Africa. These facilities aim to meet the growing demand for data residency among European customers. Five9 reported a significant 46% year-over-year growth in revenue from non-U.S. clients in the first quarter. Recognized by Frost & Sullivan, Five9 leads in AI application in contact centers and is projected to strengthen its market position in Europe over the next five years.
Five9 (NASDAQ:FIVN), a leader in cloud contact center solutions, announced its management team's participation in several upcoming investor conferences. Key events include: the J.P. Morgan Global Technology, Media and Communications Conference on May 24 at 10:50 AM ET, Jefferies Software Conference on June 1 at 2:00 PM PT, William Blair Growth Stock Conference on June 7 at 1:20 PM CT, and Baird Global Consumer, Technology & Services Conference on June 8 at 8:30 AM ET. Webcasts will be accessible on their investor relations website.
Five9, a provider of cloud contact center software, reported a 33% revenue increase in Q1 2022, reaching a record $182.8 million, up from $137.9 million in Q1 2021. The company experienced a 46% growth in LTM enterprise subscription revenue. However, it reported a GAAP net loss of $(34.1) million, or $(0.49) per share. The adjusted EBITDA margin was 13.4%, down from 16.1% a year ago. Operating cash flow increased to $28.7 million from $13.8 million. Five9 raised its 2022 guidance for revenue and net income.
Five9 has announced a strategic partnership with Deloitte Canada to enhance customer experience and support its growth in the Canadian market. This collaboration will leverage Five9's Intelligent Cloud Contact Center within Deloitte's Future of Service Practice, providing comprehensive contact center solutions. Five9's investments include new data centers in Canada to meet local regulations and expanding its field services teams. The partnership aims to address rising demand for Cloud Contact Center as a Service (CCaaS) solutions and drive innovation in customer engagement.
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