Welcome to our dedicated page for Five9 news (Ticker: FIVN), a resource for investors and traders seeking the latest updates and insights on Five9 stock.
Five9, Inc. (FIVN) is a cloud contact center platform powering digital customer engagement through AI-driven solutions and omnichannel capabilities. This dedicated news hub provides investors and industry professionals with essential updates on the company’s strategic direction and operational milestones.
Access real-time announcements including quarterly earnings, product enhancements, and leadership updates, all curated to support informed decision-making. The repository consolidates official press releases and third-party analyses covering critical areas like cloud infrastructure expansions, partnership agreements, and customer success stories.
Key updates include developments in AI-powered customer service tools, enterprise security certifications, and global compliance initiatives. Regular monitoring of this page ensures stakeholders remain informed about Five9’s role in shaping the future of cloud-based customer experience management.
Bookmark this page for streamlined access to FIVN’s evolving market position and technological advancements. Combine this resource with Stock Titan’s financial tools for comprehensive investment analysis.
Five9 (NASDAQ: FIVN) announced its latest offering, Service Cloud Voice for Partner Telephony, enhancing integration with Salesforce (NEO: CRM). This upgrade meets the rising demand for improved customer experience in contact centers by providing agents and supervisors access to CRM and omnichannel insights. Key features include inbound screen pops, call logging, and data sharing across systems, driving personalized service. The integration aims to boost productivity and create a connected customer experience.
Five9 (NASDAQ: FIVN) announced results from a Forrester Consulting Total Economic Impact study, showcasing enterprises using the Five9 Platform achieving a 213% ROI. The study highlights that a composite organization realized benefits of $27.58 million over three years against costs of $8.81 million, leading to a net present value of $18.77 million. Key savings were reported from automating tasks with Intelligent Virtual Agents and improving operational efficiency, positioning Five9 as a critical solution during economic challenges.
Five9, Inc. (NASDAQ:FIVN), a leading provider of intelligent cloud contact center software, has announced management presentations at upcoming investor conferences. The Deutsche Bank Technology Conference is scheduled for September 1st at 10:15 AM PT, followed by the Evercore ISI Technology Conference on September 7th at 8:00 AM ET. Webcasts can be accessed on the company’s investor relations website. Five9 serves over 2,500 customers globally, offering innovative solutions that enhance productivity and customer engagement.
Five9, a cloud contact center provider, released its 2022 International Customer Service Index, revealing key trends in customer engagement and workplace dynamics. The survey, conducted with Zogby Analytics, highlighted that 86% of businesses experienced increased call volumes, and 90% are prioritizing agent and employee experiences. The report also noted a growing reliance on AI, with 73% of contact centers using it to enhance operations. Additionally, 91% of respondents observed a rise in non-voice interactions, projecting a significant shift towards self-service by 2024.
Five9, a leading provider of intelligent cloud contact center solutions, has announced the winners of its second annual Reimagine CX Awards, recognizing companies effectively enhancing customer and employee experiences using Five9's technology. Submissions grew by 140% year-over-year, highlighting Five9's market momentum. The awards were presented during the Five9 CX Summit in Las Vegas, with notable winners including Wyndham Hotels, Ricoh, and Marsh McLennan, which implemented significant improvements in service efficiency and customer satisfaction through Five9 solutions.
Kyndryl (NYSE: KD) has announced a global partnership with Five9 (NASDAQ: FIVN) to enhance cloud-based contact center solutions. This collaboration aims to provide personalized experiences for customers and employees while enabling businesses to transition legacy contact centers to the cloud. The partnership combines Kyndryl's Digital Workplace Services with Five9's cloud technology, facilitating modernized service desk capabilities and IT support globally. As a result of this agreement, Kyndryl is recognized as a Five9 Gold Partner in 2022.
Five9, a cloud contact center software provider, reported strong Q2 2022 results with revenue up 32% YoY to $189.4 million. While GAAP net loss increased to $(23.7) million, the company achieved non-GAAP net income of $24.3 million, reflecting a solid performance. Adjusted EBITDA also rose to $33.1 million, representing 17.5% of revenue. Enterprise subscription revenue grew 41% LTM. Management raised guidance for 2022, showcasing confidence in future growth despite macro uncertainties.
Five9, Inc. will announce its Q2 2022 financial results during a conference call on July 28, 2022, at 4:30 p.m. Eastern Time. Interested parties can register for the event via Zoom. Post-event, a replay will be available for approximately one week on the Company’s Investor Relations website. Five9 is an industry leader in cloud contact center solutions, serving over 2,500 customers and handling billions of call minutes annually, emphasizing reliable, secure, and scalable services that enhance productivity and customer engagement.
Five9 has been recognized as a leader in the 2022 Opus Research report for its Intelligent Virtual Agent (IVA), marking its strategic potential and product flexibility. The report assessed 21 providers, with Five9 being the only full CCaaS provider featured. The IVA utilizes advanced AI technologies for effective self-service in contact centers. Five9's approach integrates AI throughout its platform, aiming for collaborative intelligence between machines and humans. The company serves over 2,500 customers globally, enhancing customer interactions and operational efficiency.
