Five9 Recognized on 2nd Annual CRN AI 100 List
Five9 (FIVN) has been recognized on the 2025 CRN AI 100 list in the AI for Software category. This recognition comes from CRN®, a brand of The Channel Company, highlighting vendors leading in artificial intelligence innovation across various technology sectors.
The company's commitment to AI-enhanced customer experience dates back to 2018, with a significant advancement through the launch of the Five9 Genius AI Suite in August 2024. This comprehensive suite offers AI-powered applications designed to create more personalized and contextual customer interactions.
Jake Butterbaugh, Senior Vice President of Global Partner and International Sales at Five9, emphasized the company's continued investment in AI platform development and partnerships to deliver enhanced customer experience solutions.
Five9 (FIVN) è stata riconosciuta nella lista CRN AI 100 del 2025 nella categoria AI per il Software. Questo riconoscimento proviene da CRN®, un marchio di The Channel Company, che mette in evidenza i fornitori leader nell'innovazione dell'intelligenza artificiale in vari settori tecnologici.
Il impegno dell'azienda per un'esperienza cliente migliorata dall'IA risale al 2018, con un significativo progresso attraverso il lancio della Five9 Genius AI Suite nell'agosto 2024. Questa suite completa offre applicazioni potenziate dall'IA progettate per creare interazioni con i clienti più personalizzate e contestuali.
Jake Butterbaugh, Vicepresidente Senior delle Vendite Globali e Internazionali di Five9, ha sottolineato il continuo investimento dell'azienda nello sviluppo della piattaforma AI e nelle partnership per fornire soluzioni di esperienza cliente migliorate.
Five9 (FIVN) ha sido reconocida en la lista CRN AI 100 de 2025 en la categoría de IA para Software. Este reconocimiento proviene de CRN®, una marca de The Channel Company, que destaca a los proveedores líderes en innovación de inteligencia artificial en diversos sectores tecnológicos.
El compromiso de la empresa con la experiencia del cliente mejorada por IA se remonta a 2018, con un avance significativo a través del lanzamiento de la Five9 Genius AI Suite en agosto de 2024. Esta suite integral ofrece aplicaciones impulsadas por IA diseñadas para crear interacciones con los clientes más personalizadas y contextuales.
Jake Butterbaugh, Vicepresidente Senior de Ventas Internacionales y Globales en Five9, enfatizó la continua inversión de la empresa en el desarrollo de la plataforma de IA y en asociaciones para ofrecer soluciones mejoradas de experiencia del cliente.
Five9 (FIVN)는 2025 CRN AI 100 목록에서 소프트웨어를 위한 AI 부문에 선정되었습니다. 이 인정은 다양한 기술 분야에서 인공지능 혁신을 선도하는 공급업체를 강조하는 CRN®(The Channel Company의 브랜드)에서 비롯됩니다.
회사의 AI 기반 고객 경험에 대한 헌신은 2018년으로 거슬러 올라가며, 2024년 8월에 Five9 Genius AI Suite를 출시하면서 중요한 발전을 이루었습니다. 이 포괄적인 제품군은 보다 개인화되고 맥락에 맞는 고객 상호작용을 창출하기 위해 설계된 AI 기반 애플리케이션을 제공합니다.
Jake Butterbaugh, Five9의 글로벌 파트너 및 국제 영업 수석 부사장은 고객 경험 솔루션을 향상시키기 위한 AI 플랫폼 개발 및 파트너십에 대한 회사의 지속적인 투자를 강조했습니다.
Five9 (FIVN) a été reconnue dans la liste CRN AI 100 de 2025 dans la catégorie IA pour les logiciels. Cette reconnaissance provient de CRN®, une marque de The Channel Company, qui met en avant les fournisseurs leaders en innovation d'intelligence artificielle dans divers secteurs technologiques.
L'engagement de l'entreprise envers une expérience client améliorée par l'IA remonte à 2018, avec un avancement significatif grâce au lancement de la Five9 Genius AI Suite en août 2024. Cette suite complète propose des applications alimentées par l'IA conçues pour créer des interactions clients plus personnalisées et contextuelles.
Jake Butterbaugh, Vice-président senior des ventes internationales et partenaires mondiaux chez Five9, a souligné l'investissement continu de l'entreprise dans le développement de la plateforme IA et les partenariats pour offrir des solutions améliorées d'expérience client.
Five9 (FIVN) wurde in der CRN AI 100 Liste 2025 in der Kategorie AI für Software anerkannt. Diese Auszeichnung stammt von CRN®, einer Marke der Channel Company, die Anbieter hervorhebt, die in der Innovation der künstlichen Intelligenz in verschiedenen Technologiesektoren führend sind.
Das Engagement des Unternehmens für ein KI-unterstütztes Kundenerlebnis reicht bis ins Jahr 2018 zurück, mit einem bedeutenden Fortschritt durch die Einführung der Five9 Genius AI Suite im August 2024. Diese umfassende Suite bietet KI-gesteuerte Anwendungen, die darauf ausgelegt sind, personalisierte und kontextuelle Kundeninteraktionen zu schaffen.
Jake Butterbaugh, Senior Vice President für globale Partner und internationale Verkäufe bei Five9, betonte die fortlaufenden Investitionen des Unternehmens in die Entwicklung der KI-Plattform und Partnerschaften, um verbesserte Lösungen für das Kundenerlebnis anzubieten.
- Recognition in 2025 CRN AI 100 list validates Five9's AI technology leadership
- Successful launch of comprehensive Genius AI Suite in August 2024
- Continued investment in AI platform development and partnerships
- None.
Now in its second year, the AI 100 list recognizes vendors at the leading edge of the rapidly evolving artificial intelligence landscape across cloud, data center and edge, software, data and analytics, and cybersecurity. Their commitment to AI innovation empowers IT channel partners to build their own AI tech stacks, create AI-based solutions that improve customer outcomes, and access new opportunities for growth for 2025 and beyond.
Chosen by a panel of CRN editors, vendors on the AI 100 list are notable for the strength of their AI portfolios, commitment to innovation, and ability to support IT channel partners as they bring AI solutions to life.
Five9 has demonstrated a commitment to an AI-elevated customer experience (CX) since 2018 and doubled down on transforming CX with the Five9 Genius AI Suite, launched in August 2024. The Five9 Genius AI suite is a comprehensive set of AI-powered applications designed to redefine how organizations connect with customers, delivering experiences that anticipate and address their needs with the utmost relevance, accuracy, and speed. The orchestrated solutions create AI-powered CX journeys, enabling companies to offer more contextual and personalized interactions that align with business goals.
"AI is moving fast, and so are we. The future of CX belongs to those who invest in AI that provides real business benefits, and our partners are a key part of helping us redefine CX across the entire customer journey," said Jake Butterbaugh, Senior Vice President of Global Partner and International Sales at Five9. "You'll see us continue to invest heavily in our platform and partnerships to deliver an AI-elevated CX with innovation that's both practical and groundbreaking."
"We are proud to celebrate the technology vendors on the 2025 AI 100 list for their dedication to pushing the boundaries of artificial intelligence solutions within the IT channel," said Jennifer Follett, VP,
The 2025 CRN AI 100 list will be featured in the April issue of CRN Magazine and online at https://www.crn.com/ai100 beginning April 7, 2025.
Learn more about Five9 and its award-winning AI solutions here.
About Five9
Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. For more information, visit www.five9.com.
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Press@five9.com
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Source: Five9
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