Five9 AI Agents Honored as a Winner in the 2025 Artificial Intelligence Excellence Awards
Five9 (FIVN) has achieved significant recognition in the 2025 Artificial Intelligence Excellence Awards, with its Five9 AI Agents winning the Innovative AI Products category and Five9 GenAI Studio named as a finalist. This follows their previous recognition for GenAI Studio in the 2024 BIG Awards for Business.
Five9 AI Agents is designed to enhance customer experiences through automated, natural conversations, helping businesses improve efficiency and reduce costs. The GenAI Studio platform enables rapid development and deployment of intelligent virtual agents using generative AI technology.
Chief Product Officer Ajay Awatramani emphasized the company's dedication to advancing AI technology in customer experience. The Business Intelligence Group's AI Excellence Awards, judged by industry experts, recognize innovation in AI-driven solutions based on creativity, impact, and measurable success.
Five9 (FIVN) ha ottenuto un riconoscimento significativo ai 2025 Artificial Intelligence Excellence Awards, con i suoi Five9 AI Agents che hanno vinto nella categoria Prodotti AI Innovativi e Five9 GenAI Studio nominato come finalista. Questo segue il loro precedente riconoscimento per GenAI Studio ai 2024 BIG Awards for Business.
I Five9 AI Agents sono progettati per migliorare l'esperienza del cliente attraverso conversazioni automatiche e naturali, aiutando le aziende a migliorare l'efficienza e ridurre i costi. La piattaforma GenAI Studio consente lo sviluppo e il lancio rapidi di agenti virtuali intelligenti utilizzando la tecnologia dell'AI generativa.
Il Chief Product Officer Ajay Awatramani ha sottolineato la dedizione dell'azienda nell'avanzare la tecnologia AI nell'esperienza del cliente. Gli AI Excellence Awards del Business Intelligence Group, giudicati da esperti del settore, riconoscono l'innovazione nelle soluzioni guidate dall'AI basate su creatività, impatto e successo misurabile.
Five9 (FIVN) ha logrado un reconocimiento significativo en los 2025 Artificial Intelligence Excellence Awards, con sus Five9 AI Agents ganando en la categoría de Productos AI Innovadores y Five9 GenAI Studio nombrado como finalista. Esto sigue su reconocimiento previo por GenAI Studio en los 2024 BIG Awards for Business.
Los Five9 AI Agents están diseñados para mejorar la experiencia del cliente a través de conversaciones automáticas y naturales, ayudando a las empresas a mejorar la eficiencia y reducir costos. La plataforma GenAI Studio permite el desarrollo y la implementación rápida de agentes virtuales inteligentes utilizando tecnología de AI generativa.
El Chief Product Officer Ajay Awatramani enfatizó la dedicación de la empresa para avanzar en la tecnología AI en la experiencia del cliente. Los AI Excellence Awards del Business Intelligence Group, juzgados por expertos de la industria, reconocen la innovación en soluciones impulsadas por AI basadas en creatividad, impacto y éxito medible.
Five9 (FIVN)는 2025 인공지능 우수상에서 중요한 인정을 받았으며, Five9 AI Agents가 혁신적인 AI 제품 부문에서 수상하고 Five9 GenAI Studio가 최종 후보로 선정되었습니다. 이는 2024 BIG 비즈니스 어워드에서 GenAI Studio에 대한 이전의 인정을 따릅니다.
Five9 AI Agents는 자동화된 자연스러운 대화를 통해 고객 경험을 향상시키도록 설계되어 있으며, 기업이 효율성을 개선하고 비용을 절감하는 데 도움을 줍니다. GenAI Studio 플랫폼은 생성 AI 기술을 사용하여 지능형 가상 에이전트를 신속하게 개발하고 배포할 수 있게 합니다.
최고 제품 책임자 Ajay Awatramani는 고객 경험에서 AI 기술을 발전시키려는 회사의 헌신을 강조했습니다. 비즈니스 인텔리전스 그룹의 AI 우수상은 업계 전문가들에 의해 심사되며, 창의성, 영향력 및 측정 가능한 성공을 바탕으로 AI 기반 솔루션의 혁신을 인정합니다.
Five9 (FIVN) a obtenu une reconnaissance significative lors des 2025 Artificial Intelligence Excellence Awards, avec ses Five9 AI Agents remportant la catégorie des Produits AI Innovants et Five9 GenAI Studio nommé finaliste. Cela fait suite à leur reconnaissance précédente pour GenAI Studio aux 2024 BIG Awards for Business.
Les Five9 AI Agents sont conçus pour améliorer l'expérience client grâce à des conversations automatiques et naturelles, aidant les entreprises à améliorer leur efficacité et à réduire leurs coûts. La plateforme GenAI Studio permet un développement et un déploiement rapides d'agents virtuels intelligents utilisant la technologie de l'IA générative.
Le Chief Product Officer Ajay Awatramani a souligné l'engagement de l'entreprise à faire progresser la technologie IA dans l'expérience client. Les AI Excellence Awards du Business Intelligence Group, jugés par des experts du secteur, reconnaissent l'innovation dans les solutions pilotées par l'IA basées sur la créativité, l'impact et le succès mesurable.
Five9 (FIVN) hat bei den 2025 Artificial Intelligence Excellence Awards erhebliche Anerkennung erlangt, wobei die Five9 AI Agents in der Kategorie Innovative AI Produkte gewonnen haben und Five9 GenAI Studio als Finalist ausgezeichnet wurde. Dies folgt auf ihre vorherige Anerkennung für GenAI Studio bei den 2024 BIG Awards for Business.
Die Five9 AI Agents sind darauf ausgelegt, die Kundenerfahrungen durch automatisierte, natürliche Gespräche zu verbessern, was Unternehmen hilft, die Effizienz zu steigern und Kosten zu senken. Die GenAI Studio-Plattform ermöglicht eine schnelle Entwicklung und Bereitstellung intelligenter virtueller Agenten mit Hilfe von generativer KI-Technologie.
Chief Product Officer Ajay Awatramani betonte das Engagement des Unternehmens, die KI-Technologie im Kundenerlebnis voranzutreiben. Die AI Excellence Awards der Business Intelligence Group, die von Branchenexperten bewertet werden, erkennen Innovationen in KI-gesteuerten Lösungen an, die auf Kreativität, Einfluss und messbare Erfolge basieren.
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Five9 GenAI Studio also honored as a finalist for AI innovation in CX
Five9 AI Agents is an advanced AI-powered solution designed to enhance customer experiences by automating interactions with natural, human-like conversations. Leveraging conversational AI, Five9 AI Agents helps businesses improve efficiency, reduce operational costs, and deliver seamless self-service experiences across multiple channels. Five9 GenAI Studio, a finalist in the 2025 Artificial Intelligence Excellence Awards, empowers organizations to build and customize AI-driven customer engagement solutions with ease. This innovative platform enables enterprises to rapidly develop, test, and deploy intelligent virtual agents, harnessing the power of generative AI to optimize customer interactions. The recognition of both Five9 AI Agents and GenAI Studio underscores Five9’s leadership in AI-elevated CX solutions and its commitment to driving innovation in the industry.
“We are incredibly honored to receive this recognition from the Business Intelligence Group,” said Ajay Awatramani, Chief Product Officer, Five9. “This award is a testament to the dedication of our team and our mission to push the boundaries of AI, empowering businesses to deliver more personalized, efficient, and impactful customer experiences. We share this achievement with our customers and partners, whose innovation and commitment to excellence continue to inspire us as we shape the future of customer experience together.”
The Artificial Intelligence Excellence Awards celebrate the most innovative companies, technologies, and professionals who are leading the way in AI innovation. Winners are selected by a panel of industry experts who evaluate nominees based on their creativity, impact, and measurable success in AI-driven solutions.
"The AI industry is evolving rapidly, and it is through the efforts of companies like Five9 that we see real-world applications driving change," said Russ Fordyce, CEO of the Business Intelligence Group. "Their work exemplifies the kind of innovation and leadership that is shaping the future of artificial intelligence."
Learn more about Five9 and its award-winning AI solutions here.
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization's proprietary and unique scoring system selectively measures performance across multiple business domains and rewards those companies whose achievements stand above those of their peers.
About Five9
Five9 empowers organizations to create hyper-personalized and effortless AI-driven customer experiences that deliver better business outcomes. Powered by Five9 Genius AI and our people, the Five9 Intelligent CX Platform is trusted by 3,000+ customers and 1,400+ partners globally. The New CX starts here and it's at the heart of every winning experience. For more information, visit www.five9.com.
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View source version on businesswire.com: https://www.businesswire.com/news/home/20250325891285/en/
Hannah Blackington
Corporate Communications Director
Press@five9.com
Source: Five9
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