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Five9, Inc. (NASDAQ: FIVN) and Zoom Video Communications, Inc. (NASDAQ: ZM) have mutually agreed to terminate their merger agreement due to insufficient shareholder support for the deal. Following the termination, Five9 will continue as an independent publicly traded entity while maintaining their partnership with Zoom, which includes collaborative efforts in UCaaS and CCaaS solutions. Five9 emphasizes its strong market position and growth potential as a standalone company, having over 2,000 customers and focusing on enhancing customer engagement through its intelligent cloud contact center solutions.
Positive
Five9 continues as an established, standalone company after the merger termination.
Ongoing partnership with Zoom enhances integration opportunities in UCaaS and CCaaS sectors.
Over 2,000 customers worldwide provide a strong market foundation.
Negative
Merger termination may lead to perceived instability among investors.
Potential missed synergies from not merging with Zoom could affect future growth.
SAN RAMON, Calif.--(BUSINESS WIRE)--
Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that its merger agreement with Zoom Video Communications, Inc. (NASDAQ: ZM) has been terminated by mutual agreement. The agreement did not receive the requisite number of votes from Five9 shareholders to approve the merger with Zoom. Five9 will continue to operate as a standalone publicly traded company.
Zoom and Five9 will continue the partnership that was in place prior to the announcement, which includes support for integrations between their respective Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions and joint go-to-market efforts.
In a separate release available on the Investor Relations section of the Company’s website at http://investors.five9.com/, Five9 highlighted its strong foundation and the significant opportunity ahead as a standalone company.
About Five9
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.
