Fiserv Furthers Investment in Small Business Success, Unveiling All-in-One Clover Solutions for Restaurants, Retailers and Service Businesses
Fiserv (NYSE: FI) has unveiled enhanced Clover solutions targeting restaurants, retailers, and service businesses. The all-in-one platform combines specialized hardware with industry-specific software to help small businesses optimize operations and growth. The enhanced suite includes new features for restaurant management, comprehensive appointment booking for service businesses, and omnichannel integration for retailers. The solution introduces new hardware options like Clover Compact and Flex Pocket, alongside integrated capabilities for employee management, payroll, and customer loyalty programs. Financial solutions include cash discounting, cash advance, and instant transfer options.
Fiserv (NYSE: FI) ha svelato soluzioni Clover potenziate rivolte a ristoranti, rivenditori e aziende di servizi. La piattaforma tutto-in-uno combina hardware specializzato con software specifico per il settore, per aiutare le piccole imprese a ottimizzare le operazioni e la crescita. La suite potenziata include nuove funzionalità per la gestione dei ristoranti, un sistema completo di prenotazione degli appuntamenti per le aziende di servizi, e un'integrazione omnichannel per i rivenditori. La soluzione introduce nuove opzioni hardware come Clover Compact e Flex Pocket, insieme a funzionalità integrate per la gestione dei dipendenti, la busta paga e i programmi di fidelizzazione dei clienti. Le soluzioni finanziarie includono sconti in contante, anticipi in contante e opzioni di trasferimento istantaneo.
Fiserv (NYSE: FI) ha presentado soluciones Clover mejoradas dirigidas a restaurantes, minoristas y negocios de servicios. La plataforma todo en uno combina hardware especializado con software específico de la industria para ayudar a las pequeñas empresas a optimizar sus operaciones y crecimiento. La suite mejorada incluye nuevas funciones para la gestión de restaurantes, un sistema completo de reservas de citas para negocios de servicios, y integración omnicanal para minoristas. La solución introduce nuevas opciones de hardware como Clover Compact y Flex Pocket, junto con capacidades integradas para la gestión de empleados, nómina y programas de lealtad de clientes. Las soluciones financieras incluyen descuentos en efectivo, anticipos en efectivo y opciones de transferencia instantánea.
Fiserv (NYSE: FI)는 식당, 소매업체 및 서비스 비즈니스를 대상으로 향상된 Clover 솔루션을 발표했습니다. 이 올인원 플랫폼은 전문 하드웨어와 업종별 소프트웨어를 결합하여 소규모 기업이 운영 및 성장을 최적화하도록 돕습니다. 향상된 제품군은 식당 관리를 위한 새로운 기능, 서비스 비즈니스를 위한 포괄적인 예약 시스템, 소매업체를 위한 옴니채널 통합을 포함합니다. 새로운 하드웨어 옵션인 Clover Compact와 Flex Pocket을 도입하며, 직원 관리, 급여, 고객 충성도 프로그램을 지원하는 통합 기능도 제공합니다. 금융 솔루션에는 현금 할인, 현금 선불 및 즉시 이체 옵션이 포함됩니다.
Fiserv (NYSE: FI) a dévoilé des solutions Clover améliorées ciblant les restaurants, les détaillants et les entreprises de services. La plateforme tout-en-un combine du matériel spécialisé avec des logiciels spécifiques à l'industrie pour aider les petites entreprises à optimiser leurs opérations et leur croissance. La suite améliorée comprend de nouvelles fonctionnalités pour la gestion des restaurants, un service complet de réservation de rendez-vous pour les entreprises de services, et une intégration omnicanale pour les détaillants. La solution introduit de nouvelles options de matériel comme Clover Compact et Flex Pocket, ainsi que des fonctionnalités intégrées pour la gestion des employés, la paie et les programmes de fidélisation des clients. Les solutions financières incluent des remises en espèces, des avances en espèces et des options de transfert instantané.
Fiserv (NYSE: FI) hat verbesserte Clover-Lösungen für Restaurants, Einzelhändler und Serviceunternehmen vorgestellt. Die All-in-One-Plattform kombiniert spezialisiertes Hardware mit branchenspezifischer Software, um kleinen Unternehmen zu helfen, ihre Abläufe und ihr Wachstum zu optimieren. Die verbesserte Suite umfasst neue Funktionen für Restaurantmanagement, umfassende Terminbuchungen für Dienstleistungsunternehmen und eine Omnikanal-Integration für Einzelhändler. Die Lösung führt neue Hardware-Optionen wie Clover Compact und Flex Pocket ein und bietet integrierte Möglichkeiten für das Mitarbeiter-Management, die Lohnbuchhaltung und Kundenbindungsprogramme. Finanzlösungen umfassen Barpreisverkäufe, Bargeldvorschüsse und Sofortüberweisungsoptionen.
- Launch of new industry-specific solutions expanding Clover's market reach
- Introduction of new hardware products (Clover Compact and Flex Pocket)
- Integration of comprehensive business management features
- Addition of flexible financial solutions including instant transfers and cash advance options
- None.
Insights
The enhanced Clover solutions represent a significant strategic expansion in Fiserv's small business technology ecosystem. The comprehensive vertical-specific approach addresses critical market gaps in restaurant, retail and service sectors with integrated POS, operations management and e-commerce capabilities. This positions Fiserv strongly against competitors like Square and Toast.
The introduction of new hardware options (Clover Compact and Flex Pocket) alongside enhanced software features creates multiple revenue streams through hardware sales, payment processing fees and subscription services. The integrated financial solutions, particularly instant transfers and cash advances, could drive meaningful revenue through lending and premium service fees.
The strategic focus on vertical-specific solutions should improve customer retention and increase average revenue per user (ARPU) through broader service adoption. This could positively impact recurring revenue streams and market share in the highly competitive small business fintech space.
Through enhanced software and hardware tailored to the unique needs of restaurant, retail, and professional services industries, Clover enables small businesses to expand and evolve
Factors like rising costs, labor shortages, and the ongoing quest to attract and retain customers have led to a host of challenges for small businesses. As technology infiltrates the market to address these issues, small business owners are diverting their attention from their core mission of running their businesses efficiently to managing an assortment of complex systems. Recognizing the unique needs and pain points of today’s entrepreneur, Clover has invested to deliver small businesses with adaptable, vertically-integrated enhancements across three key verticals:
- Restaurants can seamlessly manage front- and back-of-house operations and access real-time kitchen reporting for actionable insights and enhanced operational efficiency.
- Service Businesses can implement a comprehensive appointment booking feature to operate and grow their business, manage employees, engage with customers, and take payments using a streamlined POS experience. In addition to appointment scheduling and employee management, the solution features a customizable website.
- Retailers can enhance their presence through an omnichannel integration with customizable websites and digital storefronts, giving customers an end-to-end e-commerce experience. Retail solutions also support variance management, Buy Online/Pick up In-store (BOPIS) options, and merchant delivery as fulfillment methods.
"Small business owners are engines of growth, creators of jobs, builders of communities, and drivers of innovation," said Jennifer LaClair, Head of Merchant Solutions at Fiserv. "An enhanced suite of industry-specific solutions allows small business owners across industries to transform challenges into opportunities and streamline processes so they can focus on what matters most – elevating their business."
Working in tandem with upgraded vertical solutions and industry-leading payments capabilities, the enhanced solution set includes:
- New hardware, like Clover Compact and Flex Pocket, that further build on the extensive Clover hardware suite, giving business owners more freedom to take payments and run their business how and where they want.
- Integrated capabilities, like employee management, payroll, customer loyalty programs, and gift cards, that are seamlessly built into vertical software to streamline operations.
- Flexible financial solutions, like cash discounting, cash advance and instant and same-day transfers, that provide small businesses with easy access to capital that facilitates growth.
For more information about Clover’s enhanced vertical solutions and products, please visit http://www.clover.com.
About Fiserv
Fiserv, Inc. (NYSE: FI), a Fortune 500 company, aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale and business management platform. Fiserv is a member of the S&P 500® Index and has been recognized as one of Fortune® World’s Most Admired Companies™ for 9 of the last 10 years. Visit fiserv.com and follow on social media for more information and the latest company news.
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View source version on businesswire.com: https://www.businesswire.com/news/home/20241031771485/en/
Media Relations:
Torrie Miers
Manager, Communications
Fiserv, Inc.
+1 470-669-5181
victoria.miers@fiserv.com
Additional Contact:
Chase Wallace
Director, Communications
Fiserv, Inc.
+1 470-481-2555
chase.wallace@fiserv.com
Source: Fiserv, Inc.
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