Flagstar Bank Hires Bertelsen to Lead Retail Banking

Rhea-AI Summary

Flagstar Bank has appointed Anne Mai Bertelsen as executive vice president and head of Retail Banking, overseeing Branch Banking, Consumer Finance, Investment & Insurance Services, and National Business Banking. With over 25 years of financial services experience, she previously led Global Banking and Payments at Accenture Interactive and founded MAi Strategies, LLC. Bertelsen's expertise in product transformation and innovation aligns with Flagstar's vision for adapting to the evolving financial services landscape.

Positive

• Strong background in product transformation and innovation.
• Experience with fintechs and digital services enhances strategic positioning.

Negative

• Potential concerns about continuity in leadership during transition.

TROY, Mich., April 13, 2022 /PRNewswire/ -- Flagstar Bank has hired Anne Mai Bertelsen as executive vice president and head of Retail Banking. In this position, she has oversight of Branch Banking, Consumer Finance, Investment & Insurance Services and National Business Banking.

She comes to Flagstar with over 25 years of experience in financial services across marketing, product development and management. Most recently, she served as managing director of Global Banking and Payments at Accenture Interactive. In this role, she led the identification and launch of innovative products, services, technologies and operational models for various clients, including banks, payment providers and fintechs. Previously, she was the founder and president of MAi Strategies, LLC, a data-driven marketing and new product development consulting firm whose clients included Fortune 100 companies. She began her financial services career with American Express in the Consumer Card Division.

She has served as a board member of the Red Cross/Crossroads New Jersey chapter and as an innovation advisor for the White House Office of Technology.

"Anne's strong background in the transformation and innovation of product offerings, combined with her experience with fintechs, payment systems, digital services and data-driven marketing are among the many attributes she brings to Flagstar," said Reginald Davis, president of Banking for Flagstar. "Her skill set is tailor-made for our vision of how Flagstar should operate in the rapidly changing ecosystem of financial services today. We are so very fortunate to have her." 

About Flagstar
Flagstar Bancorp, Inc. (NYSE: FBC) is a $25.5 billion savings and loan holding company headquartered in Troy, Mich. Flagstar Bank, FSB, provides commercial, small business, and consumer banking services through 158 branches in Michigan, Indiana, California, Wisconsin and Ohio. It also provides home loans through a wholesale network of brokers and correspondents in all 50 states, as well as 83 retail locations in 28 states. Flagstar is a leading national originator and servicer of mortgage and other consumer loans, handling payments and record keeping for $291 billion of loans representing over 1.2 million borrowers. For more information, please visit flagstar.com.

For more information contact:

Susan Bergesen
Flagstar Bank
(248) 312-6237

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SOURCE Flagstar Bancorp, Inc.

FAQ

Who is the new head of Retail Banking at Flagstar Bank?

Anne Mai Bertelsen has been appointed as the new executive vice president and head of Retail Banking at Flagstar Bank.

What experience does Anne Mai Bertelsen bring to Flagstar Bank?

Bertelsen has over 25 years of experience in financial services, including roles at Accenture Interactive and as founder of MAi Strategies, LLC.

What areas will Anne Mai Bertelsen oversee at Flagstar Bank?

She will oversee Branch Banking, Consumer Finance, Investment & Insurance Services, and National Business Banking.

How might Bertelsen's appointment impact Flagstar Bank?

Her expertise in product transformation and fintech could enhance Flagstar's adaptability in the financial services sector.

When was the announcement of Bertelsen's appointment made?

The announcement was made on April 13, 2022.