Exelon Energy Delivery Companies ACE, BGE, ComEd, Delmarva Power, PECO and Pepco Helped Connect More Than One Million Customers to Over $1 Billion in Energy Assistance in 2021 and 2022
Exelon (Nasdaq: EXC) joined advocates in Washington, D.C., stressing the importance of funding the Low-Income Home Energy Assistance Program (LIHEAP) for vulnerable households. CEO Calvin Butler emphasized that LIHEAP serves as a lifeline for low-income customers, with Exelon connecting over 1 million eligible customers to more than
- Exelon connected over 1 million customers to more than $1 billion in energy assistance over the past two years.
- In 2022, Exelon helped nearly 470,000 customers access $589.2 million in energy assistance, with $379.13 million from LIHEAP.
- Exelon implemented several community outreach programs to improve energy assistance access.
- None.
Exelon urges
“Energy affordability is a real concern for many of our customers, especially those who live below the poverty line. For them, LIHEAP is a lifeline that protects them from dangerous cold or heat and keeps electricity and gas flowing to their homes,” said
In 2022 alone, Exelon helped connect nearly 470,000 eligible customers to
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ACE:
($88.3 million /58.3 percent)$51.4 million -
BGE:
($116 million /40.2 percent)$46.7 million -
ComEd:
($128.9 million /74.4 percent)$96 million -
Delmarva Power : ($49 million /80.7 percent)$39.6 million -
PECO:
($159 million /28.7 percent)$45.7 million -
Pepco:
($48 million /70.5 percent)$33.8 million
Since the start of the pandemic, Exelon has continually looked for ways to robustly fund energy assistance and support state and local agencies, collaborating on effective delivery of available resources. The company recognizes sustained access to a financial backstop—and an innovative approach to getting the word out about energy assistance—helps customers prevent disconnection of service, helps families maintain safe and stable housing and restores dignity by helping customers pay bills in full and on time. Some of those efforts include:
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BGE and Pepco advocated for policy changes to benefit low-to-moderate income customers and helped get those additional relief funds to
Maryland customers. - ComEd’s Community Energy Assistance Ambassador program provided jobs for local residents, who helped connect thousands of customers to available bill-assistance programs.
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ComEd expanded its bill-assistance programs to include the
Your Neighbor Fund , partially funded by 62,000 ComEd employees, which provided grants of up to to customers facing financial hardship.$180 - PECO helped organize virtual utility fairs, where customers participated in one-on-one, confidential conversations to learn about bill-assistance programs for multiple utilities, including water, natural gas and electric, and then received assistance to start the application process.
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Pepco, PECO,
Delmarva Power andAtlantic City Electric partnered with trusted community organizations, local government and hospitals during the pandemic and beyond to spread the word about customer assistance programs, successfully reaching tens of thousands of customers in need. - And all six Exelon utilities made it even easier to sign up for assistance funds and have those funds applied to customer accounts.
More information about National LIHEAP Action Day 2022 is available at neuac.org.
About Exelon
Exelon (Nasdaq: EXC) is a Fortune 200 company and the nation’s largest energy delivery company, serving more than 10 million customers through six fully regulated transmission and distribution utilities —
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Corporate Communications
elizabeth.keating@exeloncorp.com
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Source: Exelon
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