Vonage Joins Forces with SAP to Accelerate Digital Transformation with Communications and Network APIs
Vonage, part of Ericsson (NASDAQ:ERIC), has announced a collaboration with SAP SE to explore generative AI and NextGen use cases using Vonage's API platform and SAP Business AI. Vonage will provide SAP access to its network APIs, including Quality-on-Demand (QoD), Device Location, and Number Verification. These APIs will enable SAP to enhance authentication experiences, mitigate fraud risks, and improve asset tracking and fleet management.
The partnership aims to combine generative AI and immersive services on SAP Business Technology Platform with Vonage's network APIs to support sustainability, enhance data visualization, and improve augmented reality training. This collaboration is expected to revolutionize the use of SAP Business AI across the API landscape, empowering developers and businesses to innovate and succeed in new ways.
Vonage, parte di Ericsson (NASDAQ:ERIC), ha annunciato una collaborazione con SAP SE per esplorare l'IA generativa e casi d'uso di NextGen utilizzando la piattaforma API di Vonage e SAP Business AI. Vonage fornirà a SAP accesso alle sue API di rete, incluse Quality-on-Demand (QoD), Device Location e Number Verification. Queste API permetteranno a SAP di migliorare le esperienze di autenticazione, ridurre i rischi di frode e migliorare il tracciamento degli asset e la gestione della flotta.
Il partnership si propone di combinare l'IA generativa e i servizi immersivi sulla SAP Business Technology Platform con le API di rete di Vonage per supportare la sostenibilità, migliorare la visualizzazione dei dati e potenziare la formazione in realtà aumentata. Questa collaborazione si prevede rivoluzionerà l'uso di SAP Business AI attraverso il panorama delle API, consentendo a sviluppatori e aziende di innovare e avere successo in nuovi modi.
Vonage, parte de Ericsson (NASDAQ:ERIC), ha anunciado una colaboración con SAP SE para explorar la IA generativa y casos de uso de NextGen utilizando la plataforma API de Vonage y SAP Business AI. Vonage proporcionará a SAP acceso a sus API de red, incluyendo Quality-on-Demand (QoD), Device Location y Number Verification. Estas API permitirán a SAP mejorar las experiencias de autenticación, mitigar riesgos de fraude y mejorar el seguimiento de activos y la gestión de flotas.
La colaboración tiene como objetivo combinar la IA generativa y los servicios inmersivos en la SAP Business Technology Platform con las API de red de Vonage para apoyar la sostenibilidad, mejorar la visualización de datos y optimizar la formación en realidad aumentada. Se espera que esta colaboración revolucione el uso de SAP Business AI a lo largo del paisaje de API, empoderando a desarrolladores y empresas para innovar y tener éxito de nuevas maneras.
Vonage는 Ericsson (NASDAQ:ERIC)의 일부로서, SAP SE와 협력하여 Vonage의 API 플랫폼과 SAP Business AI를 사용하여 생성 AI 및 차세대 사용 사례를 탐색한다고 발표했습니다. Vonage는 SAP에 품질 요구(QoD), 장치 위치, 및 번호 확인을 포함한 네트워크 API에 대한 접근을 제공합니다. 이러한 API는 SAP가 인증 경험을 향상하고, 사기 위험을 완화하며, 자산 추적 및 차량 관리를 개선할 수 있도록 도와줄 것입니다.
이 파트너십은 SAP Business Technology Platform에서 생성 AI와 몰입형 서비스를 Vonage의 네트워크 API와 결합하여 지속 가능성을 지원하고 데이터 시각화를 향상시키며 증강 현실 교육을 개선하는 것을 목표로 합니다. 이 협력은 API 환경 전반에 걸쳐 SAP Business AI의 사용을 혁신할 것으로 예상되며, 개발자와 기업이 새로운 방식으로 혁신하고 성공할 수 있도록 힘을 실어줄 것입니다.
Vonage, membre d'Ericsson (NASDAQ:ERIC), a annoncé une collaboration avec SAP SE pour explorer l'IA générative et des cas d'utilisation de nouvelle génération en utilisant la plateforme API de Vonage et SAP Business AI. Vonage fournira à SAP un accès à ses API réseau, y compris Quality-on-Demand (QoD), Device Location et Number Verification. Ces API permettront à SAP d'améliorer les expériences d'authentification, de réduire les risques de fraude et d'améliorer le suivi des actifs et la gestion de flotte.
Le partenariat vise à combiner l'IA générative et des services immersifs sur la plateforme SAP Business Technology avec les API réseau de Vonage pour soutenir la durabilité, améliorer la visualisation des données et optimiser la formation en réalité augmentée. Cette collaboration devrait révolutionner l'utilisation de SAP Business AI à travers le paysage des API, permettant aux développeurs et aux entreprises d'innover et de réussir de nouvelles manières.
Vonage, Teil von Ericsson (NASDAQ:ERIC), hat eine Zusammenarbeit mit SAP SE bekannt gegeben, um generative KI und Anwendungsfälle der nächsten Generation unter Verwendung der API-Plattform von Vonage und SAP Business AI zu erkunden. Vonage wird SAP Zugang zu seinen Netzwerk-APIs gewähren, einschließlich Quality-on-Demand (QoD), Gerätestandort und Nummernverifizierung. Diese APIs werden es SAP ermöglichen, die Authentifizierungserfahrungen zu verbessern, Betrugsrisiken zu mindern und das Asset-Tracking sowie das Flottenmanagement zu optimieren.
Das Ziel der Partnerschaft ist es, generative KI und immersive Dienste auf der SAP Business Technology Platform mit den Netzwerk-APIs von Vonage zu kombinieren, um Nachhaltigkeit zu unterstützen, die Datenvisualisierung zu verbessern und die Ausbildung in Augmented-Reality zu fördern. Diese Zusammenarbeit wird voraussichtlich die Nutzung von SAP Business AI im gesamten API-Bereich revolutionieren und Entwicklern sowie Unternehmen ermöglichen, auf neue Weise innovativ zu sein und erfolgreich zu agieren.
- Collaboration with SAP SE to explore generative AI and NextGen use cases
- Potential to enhance authentication experiences and mitigate fraud risks for SAP customers
- Opportunity to improve asset tracking and fleet management capabilities
- Possible advancements in sustainability, data visualization, and augmented reality training
- None.
Vonage's collaboration with SAP marks a significant step in integrating advanced communication APIs with enterprise AI. This partnership could potentially revolutionize how businesses leverage network data and AI for enhanced decision-making and customer experiences. The integration of Vonage's Quality-on-Demand, Device Location and Number Verification APIs with SAP's Business AI platform opens up new possibilities for fraud prevention, asset tracking and immersive analytics.
The combination of network APIs and generative AI could lead to breakthrough applications in areas like extended reality, autonomous vehicles and enhanced broadcast experiences. This could give SAP a competitive edge in offering more sophisticated, data-driven solutions to its enterprise clients. However, the success of this collaboration will depend on how effectively these technologies can be integrated and the tangible benefits they can deliver to end-users.
This partnership positions both Vonage and SAP favorably in the rapidly evolving enterprise communications and AI market. For Vonage, aligning with a major player like SAP could significantly expand its reach in the enterprise sector and potentially drive increased adoption of its CPaaS offerings. SAP, in turn, enhances its Business Technology Platform with cutting-edge communication capabilities, potentially increasing its attractiveness to developers and businesses seeking advanced AI and API integrations.
The collaboration's focus on generative AI and immersive services aligns with current market trends, potentially giving both companies a first-mover advantage in next-gen enterprise solutions. However, the real test will be in the execution and the ability to deliver tangible value to customers. Investors should monitor the rollout of these integrated solutions and their adoption rates among SAP's extensive customer base to gauge the partnership's long-term impact.
Bringing together Vonage’s network APIs and SAP Business AI, the new collaboration aims to revolutionize enterprise intelligence, offering compelling business insights and immersive digital experiences
As part of the collaboration, Vonage will provide SAP with access to Vonage network APIs from Vonage’s Communications Platform as a Service (CPaaS), including Quality-on-Demand (QoD), Device Location and Number Verification. The QoD API enables businesses to deliver exceptional real-time experiences, from extended reality to autonomous vehicle support and enhanced broadcast experiences, serving as a cornerstone for elevated user satisfaction. Through the use of Vonage APIs, SAP can use Device Location together with Number Verification APIs to provide an authentication experience for its customers to help mitigate the risk of fraud, while Device Location APIs, together with IoT, can help to enhance asset tracking, track and trace, and fleet management by using network-based location data.
Vonage plans to work with SAP on cutting-edge innovation that combines generative AI and immersive services on SAP Business Technology Platform (SAP BTP) with Vonage’s network APIs, which can help improve experiences with QoD to support sustainability through advanced technologies, enhanced data visualization and augmented reality training. Immersive analytics can be used to leverage data from the network to provide deeper insights, understanding and strengthen data-driven decision-making.
Michael Ameling, Executive Vice President and Chief Product Officer of SAP Business Technology Platform, said, “We are delighted to partner with Vonage to revolutionize the use of SAP Business AI across the API landscape. This collaboration opens a world of possibilities for developers and businesses, empowering them to innovate and succeed like never before. Our partnership is not just about cutting-edge generative AI innovation, but about redefining the future, with network API integration and transformation. Together, we bring a blend of expertise, next generation technology, and a shared vision towards customer value.”
Seckin Arikan, Head of Business Unit API for Vonage, comments, “We are excited to announce our partnership with SAP to power innovative new capabilities with communications and network APIs coupled with SAP Business AI. With the increasing demands in customer expectations, businesses need to pivot their approach to designing and delivering more secure and enhanced engagement experiences for their customers and employees and become data-driven organizations set for success -- and they need to do it faster and easier than before. Together, we aim to make new capabilities available that can help developers create new applications for enterprises to reimagine their business, improve customer experiences, and create new communications and engagement capabilities.”
Vonage’s Communications Platform as a Service (CPaaS) is a mature platform that makes it easy for a community of more than 1.6 million developers to embed communications capabilities into applications, systems and workflows through Communications APIs. Vonage offers a comprehensive suite of communications APIs including voice, video, messaging, and verification, as well as a portfolio of AI-capable, low-code/no-code programmable components that speed and simplify the development of applications.
With Ericsson’s mobile network leadership, this platform can be extended to enable developers to build advanced secure, reliable and innovative applications by exposing 5G capabilities as network APIs, including SIM Swap, Device Status and Number Verification to tackle fraud, as well as Device Location Verification, and Quality on Demand, along with additional network capabilities to address improved connectivity and enhanced engagement to meet the needs of enterprise customers.
To find out more about Vonage, visit www.vonage.com.
About Vonage
Vonage, a global cloud communications leader, helps businesses accelerate their digital transformation. Vonage's Communications Platform is fully programmable and allows for the integration of Video, Voice, Chat, Messaging, AI and Verification into existing products, workflows and systems. The Vonage conversational commerce application enables businesses to create AI-powered omnichannel experiences that boost sales and increase customer satisfaction. Vonage's fully programmable unified communications, contact center and conversational commerce applications are built from the Vonage platform and enable companies to transform how they communicate and operate from the office or remotely - providing the flexibility required to create meaningful engagements.
Vonage is headquartered in
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in
View source version on businesswire.com: https://www.businesswire.com/news/home/20240910349691/en/
Vonage Media Contact:
Nicola Brookes, +44 (0)207 785 8888, nicola.brookes@vonage.com
Source: Vonage
FAQ
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